Dear Ms. Hall,

I just wanted to take the time to say a big THANK YOU to you for your
responses to my posts, and also to the posts of others.

I have lurked on this newsgroup on and off over quite a few years. On
one or two occasions I even posted questions related to head or plumbing
issues on board.

Your replies have always been helpful, informative, and well written. I
do know that you run a business venture in the marine sanitation
industry. But ONLY from your tag line, indicating that you sell your
book through a publisher. To my knowledge you have never engaged in
blatant self promotion on usenet even though it might be tempting to some.

You offer your expert opinions promptly, honestly, and without
expectation of renumeration. Furthermore the logic behind your responses
never misses it's mark. Kudos for freely giving us access to your wealth
of knowledge. I for one appreciate you GREATLY.

I've learned a great deal from your posts. Aside from technical matters
related to "do's and don'ts" of boat plumbing, one of the issues that
many boaters face is that of odours. Not just from obvious sources like
heads, but also from bilges, shower sumps, etc. Your advice has REALLY
been helpful in keeping those issues in check. Thanks to you, my boat
(which I live on) doesn't smell like a boat, not even on a hot humid day!

Anyway, for what it's worth, I wanted to express my sincere appreciation
for all of the help you have freely given us!

I appreciate your kindness.

Sincerely
Marley