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They brushed you off. The TSA has no responsibility for damage. The
airline does. Added security does not give them the green light to destroy your boat. Especially if they collect an extra fee for handling it. I would contact your state attorney general's office to find out what you can do. Its possible that they can fire off a complaint to the airline. And they do not want negative attention from the atty general. I have carried my Klepper double to Tahiti and other places. I put both my life jackets around the long frame pieces and paddles. I have felt pockets for each individual frame piece. I pack the ribs in my suitcase, sheltered by my clothes. Its a good thing to pack parts of your frame in other bags. I would not let them brush you off. Their own contract of carriage does not indemnify them. You might also file a small claims suit against them, and contact your local media consumer reporters. There are lots of things you can do. D. Brooke Hatfield wrote: Traveler's Advisory: Think twice about checking your kayak as baggage on a commercial airline flight originating or terminating in the USA. Inspection of baggage by the Transportation Security Administration (TSA) has lead airlines to adopt new policies about damage to personal items. These policies encourage mistreatment of luggage because baggage handlers can act with impunity. Our kayak was destroyed after its maiden voyage. Please visit a href="http://personal.riverusers.com/~hatfield/kayak/" http://personal.riverusers.com/~hatfield/kayak/ /a for details. |
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