Sirius Customer Service...
 

I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

Sirius Customer Service...
 

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.


Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music. My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.

Sirius Customer Service...
 

On Oct 30, 11:52*am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

Sirius Customer Service...
 

On Oct 30, 11:56*am, Boater wrote:
Tom Francis - SWSports wrote:





I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music. My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.- Hide quoted text -

- Show quoted text -

Harry not everyone likes things the way you like them. What may not be
your preference is irrelevant.

Sirius Customer Service...
 

On Oct 30, 11:52*am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

Only issue I've had with them is when I activated the second receiver
that we use on the boat. The first one is pre-paid for a year, and
the guy kept trying to tell me that the monthly charge was going to be
for two receivers. It took a couple minutes to get him straightened
out.

Sirius Customer Service...
 

Sirius Customer Service...
 

"BAR" wrote in message
...
wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of my
prescriptions to Giant or Safeway across the street.


" all of my prescriptions" ???
Yikes...that explains a lot.

Sirius Customer Service...
 

On Oct 30, 12:39*pm, "Don White" wrote:
"BAR" wrote in message

...





wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of my
prescriptions to Giant or Safeway across the street.

" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -

- Show quoted text -

The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

Sirius Customer Service...
 

wrote in message
...
On Oct 30, 12:39 pm, "Don White" wrote:
"BAR" wrote in message

...





wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of my
prescriptions to Giant or Safeway across the street.

" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -

- Show quoted text -

The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?

Sirius Customer Service...
 

On Oct 30, 1:19*pm, "Don White" wrote:
wrote in message

...
On Oct 30, 12:39 pm, "Don White" wrote:





"BAR" wrote in message

m...

wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of my
prescriptions to Giant or Safeway across the street.

" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -

- Show quoted text -

The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -

Yes, you are, why is that?

Sirius Customer Service...
 

wrote in message
...
On Oct 30, 1:19 pm, "Don White" wrote:
wrote in message

...
On Oct 30, 12:39 pm, "Don White" wrote:





"BAR" wrote in message

m...

wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is
getting
a new car with Sirius installed. So I called and cancelled that
radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong
radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of
my
prescriptions to Giant or Safeway across the street.

" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -

- Show quoted text -

The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -

Yes, you are, why is that?

----------------------------------------------
I just don't want to see you get into trouble......I am concerned for your
welfare.

Sirius Customer Service...
 

Don White wrote:
wrote in message
...
On Oct 30, 1:19 pm, "Don White" wrote:
wrote in message

...
On Oct 30, 12:39 pm, "Don White" wrote:





"BAR" wrote in message
...
wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.
Yesterday, I cancelled my second reciever because Mrs. Wave is
getting
a new car with Sirius installed. So I called and cancelled that
radio
until her new car is delivered on Monday.
Little bit of a screwup unfortunately - they cancelled the wrong
radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.
Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.
Took all of three minutes start to finish.
Can't beat that.
You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!
It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of
my
prescriptions to Giant or Safeway across the street.
" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -
- Show quoted text -
The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -

Yes, you are, why is that?

----------------------------------------------
I just don't want to see you get into trouble......I am concerned for your
welfare.



Loogytoons?


:)

Sirius Customer Service...
 

On Oct 30, 3:16*pm, "Don White" wrote:
wrote in message

...
On Oct 30, 1:19 pm, "Don White" wrote:





wrote in message

....
On Oct 30, 12:39 pm, "Don White" wrote:

"BAR" wrote in message

m...

wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is
getting
a new car with Sirius installed. So I called and cancelled that
radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong
radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine..
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of
my
prescriptions to Giant or Safeway across the street.

" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -

- Show quoted text -

The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -

Yes, you are, why is that?

----------------------------------------------
I just don't want to see you get into trouble......I am concerned for your
welfare.- Hide quoted text -

- Show quoted text -

What on earth would BAR's medications have to do with me???
Furthermore, YOU are the one who stated that his prescriptions
"explained a lot". Just what DOES it explain?

Sirius Customer Service...
 

wrote in message
...
On Oct 30, 3:16 pm, "Don White" wrote:
wrote in message

...
On Oct 30, 1:19 pm, "Don White" wrote:





wrote in message

...
On Oct 30, 12:39 pm, "Don White" wrote:

"BAR" wrote in message

m...

wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is
getting
a new car with Sirius installed. So I called and cancelled that
radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong
radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad
already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can
be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a
young
woman at my local CVS pharmacy who keeps telling my that the
pharmacy
screw ups are my fault. She is about to get a rude awakening as to
how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the
young
lady points the finger my direction again about the screw ups
without
letting me finish what I have to say if I will be transferring all
of
my
prescriptions to Giant or Safeway across the street.

" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -

- Show quoted text -

The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -

Yes, you are, why is that?

----------------------------------------------
I just don't want to see you get into trouble......I am concerned for your
welfare.- Hide quoted text -

- Show quoted text -

What on earth would BAR's medications have to do with me???
snip....
----------------------------------------------------------------------------------

EXACTLY!!

Sirius Customer Service...
 

"Boater" wrote in message
...
Don White wrote:
wrote in message
...
On Oct 30, 1:19 pm, "Don White" wrote:
wrote in message

...
On Oct 30, 12:39 pm, "Don White" wrote:





"BAR" wrote in message
...
wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.
Yesterday, I cancelled my second reciever because Mrs. Wave is
getting
a new car with Sirius installed. So I called and cancelled that
radio
until her new car is delivered on Monday.
Little bit of a screwup unfortunately - they cancelled the wrong
radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.
Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.
Took all of three minutes start to finish.
Can't beat that.
You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!
It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of
my
prescriptions to Giant or Safeway across the street.
" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -
- Show quoted text -
The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -

Yes, you are, why is that?

----------------------------------------------
I just don't want to see you get into trouble......I am concerned for
your welfare.

Loogytoons?


:)


Hope he's not offended by that little play on 'Looney Tunes'.

Sirius Customer Service...
 

On Oct 30, 11:56*am, Boater wrote:
Tom Francis - SWSports wrote:





I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

Honestly, I cannot figure out the appeal of a "subscribed" radio
service to listen to music. My wife and I each have iPods that
have "hard wiring" plug-ins in the cars, and we listen to what we
want to listen to when we want to listen to music. Otherwise, the car radio is on NPR.

The appeal, for me anyway, and I subscribe to XM, not Sirius, is the
amazing variety, depth and breadth of the selection of music that's
available. Listening to XM's highly niched and very eclectic and
expansive music programming, I hear tons of stuff I would never have
otherwise heard or heard of, tons of other stuff that I had heard of
and/or read about but never heard anywhere else (i.e. commercial
radio), and as a bonus a lot of stuff that I liked or remembered just
hadn't heard in years or decades - all this across an incredible range
of styles and formats - including traditional jazz, modern progressive/
fusion jazz, extremely "deep-cuts" album rock, electronica, very deep
"decades" playlists of pop from the 40's through today, blues, movie
music, current non-mainstream college/indie rock, showtunes,
standards, country, soul, dance, old-time radio programs, vintage and
contemporary comedy, and some other very eclectic, unusual and hard
to categorize stuff on the "Fine Tuning" and "Audio Visions"
channels. I love the way it's all presented to me as a kind of
passive recipient without my having to find out about, seek out,
download, or buy any of it, and their library has got to be thousands
and thousands of times huger than what could be fit on the most
generous iPod even if you did have the time and inclination to load it
up like that.

(Of course the absence of commercials is also a plus.)

I guess it is mainly appealing to people who have a very active
interest in music, and are just as much or more interested in hearing
and exploring music they haven't heard about and don't yet know about,
than hearing stuff they already like again and again (I find, maybe
it's a factor of getting a little older and realizing I don't have
time to waste, that I have evolved towards preferring to hear all
kinds of stuff even if I only hear each new thing once, rather than
hearing almost anything repeatedly). I know it's spoiled me from ever
being able to listen to FM/commercial radio without getting bored and
annoyed even faster than before!

richforman

Sirius Customer Service...
 

Don White wrote:
"Boater" wrote in message
...
Don White wrote:
wrote in message
...
On Oct 30, 1:19 pm, "Don White" wrote:
wrote in message

...
On Oct 30, 12:39 pm, "Don White" wrote:





"BAR" wrote in message
...
wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.
Yesterday, I cancelled my second reciever because Mrs. Wave is
getting
a new car with Sirius installed. So I called and cancelled that
radio
until her new car is delivered on Monday.
Little bit of a screwup unfortunately - they cancelled the wrong
radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.
Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.
Took all of three minutes start to finish.
Can't beat that.
You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!
It all depends upon how the conversations starts out. There is a young
woman at my local CVS pharmacy who keeps telling my that the pharmacy
screw ups are my fault. She is about to get a rude awakening as to how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the young
lady points the finger my direction again about the screw ups without
letting me finish what I have to say if I will be transferring all of
my
prescriptions to Giant or Safeway across the street.
" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -
- Show quoted text -
The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

---------------------------------------------------------------------

Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -
Yes, you are, why is that?

----------------------------------------------
I just don't want to see you get into trouble......I am concerned for
your welfare.
Loogytoons?


:)


Hope he's not offended by that little play on 'Looney Tunes'.




He's really slow...probably doesn't get it.

Sirius Customer Service...
 

Sirius Customer Service...
 

"Boater" wrote in message
...
wrote:
On Oct 30, 11:56 am, Boater wrote:
Tom Francis - SWSports wrote:





I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.
Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.
Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.
Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.
Took all of three minutes start to finish.
Can't beat that.
Honestly, I cannot figure out the appeal of a "subscribed" radio
service to listen to music. My wife and I each have iPods that
have "hard wiring" plug-ins in the cars, and we listen to what we
want to listen to when we want to listen to music. Otherwise, the car
radio is on NPR.

The appeal, for me anyway, and I subscribe to XM, not Sirius, is the
amazing variety, depth and breadth of the selection of music that's
available. Listening to XM's highly niched and very eclectic and
expansive music programming, I hear tons of stuff I would never have
otherwise heard or heard of, tons of other stuff that I had heard of
and/or read about but never heard anywhere else (i.e. commercial
radio), and as a bonus a lot of stuff that I liked or remembered just
hadn't heard in years or decades - all this across an incredible range
of styles and formats - including traditional jazz, modern progressive/
fusion jazz, extremely "deep-cuts" album rock, electronica, very deep
"decades" playlists of pop from the 40's through today, blues, movie
music, current non-mainstream college/indie rock, showtunes,
standards, country, soul, dance, old-time radio programs, vintage and
contemporary comedy, and some other very eclectic, unusual and hard
to categorize stuff on the "Fine Tuning" and "Audio Visions"
channels. I love the way it's all presented to me as a kind of
passive recipient without my having to find out about, seek out,
download, or buy any of it, and their library has got to be thousands
and thousands of times huger than what could be fit on the most
generous iPod even if you did have the time and inclination to load it
up like that.

(Of course the absence of commercials is also a plus.)

I guess it is mainly appealing to people who have a very active
interest in music, and are just as much or more interested in hearing
and exploring music they haven't heard about and don't yet know about,
than hearing stuff they already like again and again (I find, maybe
it's a factor of getting a little older and realizing I don't have
time to waste, that I have evolved towards preferring to hear all
kinds of stuff even if I only hear each new thing once, rather than
hearing almost anything repeatedly). I know it's spoiled me from ever
being able to listen to FM/commercial radio without getting bored and
annoyed even faster than before!

richforman


Well that makes sense. I think I have about 20 gigs of music on my
iPod...mood for my every mood!


I could see a travelling salesman or long distance trucker having Sirius
radio.
No matter where you go, familiar radio is at your fingertips.
For someone like me who spends minimal time in the drivers seat.......... no
way.

Sirius Customer Service...
 

On Oct 30, 6:47*pm, "Don White" wrote:
For someone like me who spends minimal time in the drivers seat.......... no
way.


Your thinking is too limited...

I have a sirius receiver at home. It provides commercial-free
background music for everyday activities, and specific music types for
more "active" listening.

The one in the boat provides the same, but for boat time.

It's a minimal expense that provide a lot of enjoyment.

Sirius Customer Service...
 

On Thu, 30 Oct 2008 16:13:26 -0700 (PDT), wrote:

On Oct 30, 6:47*pm, "Don White" wrote:
For someone like me who spends minimal time in the drivers seat.......... no
way.


Your thinking is too limited...

I have a sirius receiver at home. It provides commercial-free
background music for everyday activities, and specific music types for
more "active" listening.

The one in the boat provides the same, but for boat time.

It's a minimal expense that provide a lot of enjoyment.

It is about personal preferance and not "limited thinking".

If I want to listen to music while at my computer I either tap into my
music collection or go to Pandora.

We drove over 1,800 miles during our east coast trip a few weeks ago
and enjoyed music on the radio and my Ipod while on the road. We were
also able to plug in my Ipod in the player provided in our hotel rooms
to listen to music we liked. We never ran out of music options during
those 10 days while on the road or in our room.

Would Sirius been a better option for us during that
trip.........perhaps.

As Don stated........perhaps those who spend hours and hours on the
road constantly may want the service.

Different strokes..........

Sirius Customer Service...
 

On Oct 30, 7:34*pm, JimH wrote:
On Thu, 30 Oct 2008 16:13:26 -0700 (PDT), wrote:
On Oct 30, 6:47*pm, "Don White" wrote:
For someone like me who spends minimal time in the drivers seat........... no
way.

Your thinking is too limited...

I have a sirius receiver at home. *It provides commercial-free
background music for everyday activities, and specific music types for
more "active" listening.

The one in the boat provides the same, but for boat time.

It's a minimal expense that provide a lot of enjoyment.

It is about personal preferance and not "limited thinking".

snip

Would Sirius been a better option for us during that
trip.........perhaps.

As Don stated........perhaps those who spend hours and hours on the
road constantly may want the service.

There's that limited thinking again...

It's not just for your car. You can put one in your home, where
you'll spend far more hours than any car trip. It complements our
iPods, FM, CD's, etc. It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

Sirius Customer Service...
 

On Thu, 30 Oct 2008 16:44:42 -0700 (PDT), wrote:

On Oct 30, 7:34*pm, JimH wrote:
On Thu, 30 Oct 2008 16:13:26 -0700 (PDT), wrote:
On Oct 30, 6:47*pm, "Don White" wrote:
For someone like me who spends minimal time in the drivers seat.......... no
way.

Your thinking is too limited...

I have a sirius receiver at home. *It provides commercial-free
background music for everyday activities, and specific music types for
more "active" listening.

The one in the boat provides the same, but for boat time.

It's a minimal expense that provide a lot of enjoyment.

It is about personal preferance and not "limited thinking".

snip

Would Sirius been a better option for us during that
trip.........perhaps.

As Don stated........perhaps those who spend hours and hours on the
road constantly may want the service.

There's that limited thinking again...

It's not just for your car. You can put one in your home, where
you'll spend far more hours than any car trip. It complements our
iPods, FM, CD's, etc. It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.


Why are taking this so personally? Limited thinking on my part? I
think not.

You need to chill guy.

Sirius Customer Service...
 

wrote in message
...

It's not just for your car. You can put one in your home, where
you'll spend far more hours than any car trip. It complements our
iPods, FM, CD's, etc. It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

-------------------------------

SSShhhhhhhssssshhhhh!

I bought a JVC Sirius car receiver back in 2001 or 2002. You can also hook
it up in your house attached to your home audio system, which is where it
currently is. Also got Mrs.E one for her car on a separate account.
Subscribed with a credit card for both.

The credit card now has been outdated, expired and non-existent for over
three years. Never got a notice from Sirius. Never had an interruption in
service. Haven't paid for it in over three years.

Still works great.

Eisboch

Sirius Customer Service...
 

Eisboch wrote:
wrote in message
...

It's not just for your car. You can put one in your home, where
you'll spend far more hours than any car trip. It complements our
iPods, FM, CD's, etc. It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

-------------------------------

SSShhhhhhhssssshhhhh!

I bought a JVC Sirius car receiver back in 2001 or 2002. You can also hook
it up in your house attached to your home audio system, which is where it
currently is. Also got Mrs.E one for her car on a separate account.
Subscribed with a credit card for both.

The credit card now has been outdated, expired and non-existent for over
three years. Never got a notice from Sirius. Never had an interruption in
service. Haven't paid for it in over three years.

Still works great.

Eisboch




Another freeloading Republican... :)

Sirius Customer Service...
 

On Oct 30, 7:52*pm, "Eisboch" wrote:
wrote in message

...

It's not just for your car. *You can put one in your home, where
you'll spend far more hours than any car trip. *It complements our
iPods, FM, CD's, etc. *It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

-------------------------------

SSShhhhhhhssssshhhhh!

I bought a JVC Sirius car receiver back in 2001 or 2002. *You can also hook
it up in your house attached to your home audio system, which is where it
currently is. *Also got Mrs.E one for her car on a separate account.
Subscribed with a credit card for both.

The credit card now has been outdated, expired and non-existent for over
three years. *Never got a notice from Sirius. *Never had an interruption in
service. *Haven't paid for it in over three years.

Still works great.

Eisboch

sigh............limited thinking...................and selective
editing. It is about personal preference guys. Enjoy whatever you
choose and move on.

How 'bout those Charlie Manuel Phillies?

Sirius Customer Service...
 

On Oct 30, 7:48*pm, JimH wrote:
On Thu, 30 Oct 2008 16:44:42 -0700 (PDT), wrote:
On Oct 30, 7:34*pm, JimH wrote:
On Thu, 30 Oct 2008 16:13:26 -0700 (PDT), wrote:
On Oct 30, 6:47*pm, "Don White" wrote:
For someone like me who spends minimal time in the drivers seat........... no
way.

Your thinking is too limited...

I have a sirius receiver at home. *It provides commercial-free
background music for everyday activities, and specific music types for
more "active" listening.

The one in the boat provides the same, but for boat time.

It's a minimal expense that provide a lot of enjoyment.

It is about personal preferance and not "limited thinking".

snip

Would Sirius been a better option for us during that
trip.........perhaps.

As Don stated........perhaps those who spend hours and hours on the
road constantly may want the service.

There's that limited thinking again...

It's not just for your car. *You can put one in your home, where
you'll spend far more hours than any car trip. *It complements our
iPods, FM, CD's, etc. *It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

Why are taking this so personally? *Limited thinking on my part? *I
think not.

You need to chill guy.

Heheh... you're a funny guy. Me chill? I hardly need to.

It's just that you, and Don, both seem to think that satellite radio
is just for automobile travel.

"As Don stated........perhaps those who spend hours and hours on the
road constantly may want the service."

You can use it at home. Expand your horizons. roll eyes

Later.

Sirius Customer Service...
 

On Oct 30, 7:52*pm, "Eisboch" wrote:
wrote in message

...

It's not just for your car. *You can put one in your home, where
you'll spend far more hours than any car trip. *It complements our
iPods, FM, CD's, etc. *It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

-------------------------------

SSShhhhhhhssssshhhhh!

I bought a JVC Sirius car receiver back in 2001 or 2002. *You can also hook
it up in your house attached to your home audio system, which is where it
currently is. *Also got Mrs.E one for her car on a separate account.
Subscribed with a credit card for both.

The credit card now has been outdated, expired and non-existent for over
three years. *Never got a notice from Sirius. *Never had an interruption in
service. *Haven't paid for it in over three years.

Still works great.

Eisboch

Hey! Maybe that's why they tried to double-charge me. I'm
telling... :-)

Sirius Customer Service...
 

On Thu, 30 Oct 2008 11:56:50 -0400, Boater
wrote:

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music.

Well, I guess it's the difference between an eclectic knowledge and
appreciation of different musical genres than a rather static approach
to "radio".

For me, I like the ability to switch according to mood. I do have my
favorites - latin and light jazz, moldie oldies and electronica. Hell,
I was introduced to a great band, Ladytron, via the Chill
electronic/technica channel.

http://www.youtube.com/watch?v=dtqGoHouoE0

On the other hand, I have news, sports and traffic informtion
available when I want it, not when it's on the hour. Now that it's
linked up with my in-car GPS, I also have traffic cams which is kind
of cool.

Even on at it's best, terrestrial radio is boring, commercial ridden
and flatly uninteresting. The other day, I was listening to WEEI out
of Boston - a sports talk radio station in a rental car and in one
hour, there was 31 minutes of commercials during drive time - 31
minutes. And that's not the only one who does that. I switched to
the local NPR station and it was 26 minutes of begging for money out
of an hour.

My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.

To each their own - I gots mine, you gots yours. :)

And, frankly, NPR sucks - the most god awful programming on the face
of the planet.

Sirius Customer Service...
 

On Thu, 30 Oct 2008 19:52:21 -0400, "Eisboch" wrote:


wrote in message
...

It's not just for your car. You can put one in your home, where
you'll spend far more hours than any car trip. It complements our
iPods, FM, CD's, etc. It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

-------------------------------

SSShhhhhhhssssshhhhh!

I bought a JVC Sirius car receiver back in 2001 or 2002. You can also hook
it up in your house attached to your home audio system, which is where it
currently is. Also got Mrs.E one for her car on a separate account.
Subscribed with a credit card for both.

The credit card now has been outdated, expired and non-existent for over
three years. Never got a notice from Sirius. Never had an interruption in
service. Haven't paid for it in over three years.

Still works great.

Kewl.

Sirius Customer Service...
 

On Thu, 30 Oct 2008 17:01:36 -0700 (PDT), JimH
wrote:

On Oct 30, 7:52*pm, "Eisboch" wrote:
wrote in message

...

It's not just for your car. *You can put one in your home, where
you'll spend far more hours than any car trip. *It complements our
iPods, FM, CD's, etc. *It's a small expense, so it's inconsequential
whether or not one uses it "enough" to be worth the expense.

But, as you say, different strokes.

-------------------------------

SSShhhhhhhssssshhhhh!

I bought a JVC Sirius car receiver back in 2001 or 2002. *You can also hook
it up in your house attached to your home audio system, which is where it
currently is. *Also got Mrs.E one for her car on a separate account.
Subscribed with a credit card for both.

The credit card now has been outdated, expired and non-existent for over
three years. *Never got a notice from Sirius. *Never had an interruption in
service. *Haven't paid for it in over three years.

Still works great.

Eisboch

sigh............limited thinking...................and selective
editing. It is about personal preference guys. Enjoy whatever you
choose and move on.

How 'bout those Charlie Manuel Phillies?

The single most god awful World Series EVER.

Bud Selilg should be taken out back and shot dead with an elephant
gun. He couldn't have screwed that up any worse if he tried.

Sirius Customer Service...
 

Tom Francis - SWSports wrote:
On Thu, 30 Oct 2008 11:56:50 -0400, Boater
wrote:

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.
Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music.

Well, I guess it's the difference between an eclectic knowledge and
appreciation of different musical genres than a rather static approach
to "radio".

For me, I like the ability to switch according to mood. I do have my
favorites - latin and light jazz, moldie oldies and electronica. Hell,
I was introduced to a great band, Ladytron, via the Chill
electronic/technica channel.

http://www.youtube.com/watch?v=dtqGoHouoE0

On the other hand, I have news, sports and traffic informtion
available when I want it, not when it's on the hour. Now that it's
linked up with my in-car GPS, I also have traffic cams which is kind
of cool.

Even on at it's best, terrestrial radio is boring, commercial ridden
and flatly uninteresting. The other day, I was listening to WEEI out
of Boston - a sports talk radio station in a rental car and in one
hour, there was 31 minutes of commercials during drive time - 31
minutes. And that's not the only one who does that. I switched to
the local NPR station and it was 26 minutes of begging for money out
of an hour.

My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.

To each their own - I gots mine, you gots yours. :)

And, frankly, NPR sucks - the most god awful programming on the face
of the planet.


Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain
civility, long, detailed features.

I don't like mindless "Rush" radio.

Sirius Customer Service...
 

"Boater" wrote in message
...


Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain civility,
long, detailed features.


While driving I like to stay awake, so I don't listen to NPR in the car.
It seems like all the program hosts have the same, almost hypnotic style.

While discussing the effects of Asian tree frog excretement on global
warming, there's a sublimital message going on:

"Your eyelids are getting v e rrrr y heavy. You are getting v e rrr y
sleepy. Watch out for that tree!"

Eisboch

Sirius Customer Service...
 

Boater wrote:
Tom Francis - SWSports wrote:
On Thu, 30 Oct 2008 11:56:50 -0400, Boater
wrote:

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.
Honestly, I cannot figure out the appeal of a "subscribed" radio
service to listen to music.

Well, I guess it's the difference between an eclectic knowledge and
appreciation of different musical genres than a rather static approach
to "radio".

For me, I like the ability to switch according to mood. I do have my
favorites - latin and light jazz, moldie oldies and electronica. Hell,
I was introduced to a great band, Ladytron, via the Chill
electronic/technica channel.

http://www.youtube.com/watch?v=dtqGoHouoE0

On the other hand, I have news, sports and traffic informtion
available when I want it, not when it's on the hour. Now that it's
linked up with my in-car GPS, I also have traffic cams which is kind
of cool.

Even on at it's best, terrestrial radio is boring, commercial ridden
and flatly uninteresting. The other day, I was listening to WEEI out
of Boston - a sports talk radio station in a rental car and in one
hour, there was 31 minutes of commercials during drive time - 31
minutes. And that's not the only one who does that. I switched to
the local NPR station and it was 26 minutes of begging for money out
of an hour.

My wife and I each have iPods that have "hard wiring" plug-ins in the
cars, and we listen to what we want to listen to when we want to
listen to music. Otherwise, the car radio is on NPR.

To each their own - I gots mine, you gots yours. :)

And, frankly, NPR sucks - the most god awful programming on the face
of the planet.


Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain
civility, long, detailed features.

I don't like mindless "Rush" radio.

Have you noticed? You two don't seem to have much in common. Tom is
usually upbeat, funny at times, engaging, interesting, honest,
knowledgeable, and usually willing to share his knowledge. And he
usually doesn't end up on the bottom of a pig pile.

Sirius Customer Service...
 

Eisboch wrote:
"Boater" wrote in message
...


Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain civility,
long, detailed features.


While driving I like to stay awake, so I don't listen to NPR in the car.
It seems like all the program hosts have the same, almost hypnotic style.

While discussing the effects of Asian tree frog excretement on global
warming, there's a sublimital message going on:

"Your eyelids are getting v e rrrr y heavy. You are getting v e rrr y
sleepy. Watch out for that tree!"

Eisboch










I suppose NPR is not the best network for the non-intellectuals who
require their information be spooned out in tidy little soundbites. :)

Sirius Customer Service...
 

"Boater" wrote in message
...


I suppose NPR is not the best network for the non-intellectuals who
require their information be spooned out in tidy little soundbites. :)


Right. We non-intellectuals answered the question, "Who am I?" when we
were about 6 years old and then got on with it.

Eisboch

Sirius Customer Service...
 

On Oct 30, 4:48*pm, "Don White" wrote:
wrote in message

...
On Oct 30, 3:16 pm, "Don White" wrote:





wrote in message

....
On Oct 30, 1:19 pm, "Don White" wrote:

wrote in message

....
On Oct 30, 12:39 pm, "Don White" wrote:

"BAR" wrote in message

m...

wrote:
On Oct 30, 11:52 am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is
getting
a new car with Sirius installed. So I called and cancelled that
radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong
radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

You know, some of customer service trouble can be blamed on the
customer, also. A lot of people who call are indignent, mad
already,
or simply don't know how to tell the servicer the trouble. I know
there are a lot of problems with customer service, but not all can
be
traced to them. I know someone who has worked in that field as a
software customer service person. It ain't easy sometimes!

It all depends upon how the conversations starts out. There is a
young
woman at my local CVS pharmacy who keeps telling my that the
pharmacy
screw ups are my fault. She is about to get a rude awakening as to
how
valuable customer service is when I speak to the head pharmacist. No
threats, no acquisitions, just stating the facts and that if the
young
lady points the finger my direction again about the screw ups
without
letting me finish what I have to say if I will be transferring all
of
my
prescriptions to Giant or Safeway across the street.

" all of my prescriptions" ???
Yikes...that explains a lot.- Hide quoted text -

- Show quoted text -

The only thing it explains is that you like your master Harry are
trying too hard to find fault with others. It is funny though, to
stand back and watch. The only people you go after are those who your
master Harry doesn't like because they are smart enough to not believe
all of his many, many lies.

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Good afternoon Loogytoons, how are you feeling today?
We're a bit touchy on that drug stuff..eh?- Hide quoted text -

- Show quoted text -

Yes, you are, why is that?

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I just don't want to see you get into trouble......I am concerned for your
welfare.- Hide quoted text -

- Show quoted text -

What on earth would BAR's medications have to do with me???
snip....
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EXACTLY!!- Hide quoted text -

- Show quoted text -


Well then, how in hell would it affect my "welfare" or cause me to
"get into trouble"? Those are YOUR words not mine.

Sirius Customer Service...
 

On Fri, 31 Oct 2008 08:54:27 -0400, Boater
wrote:

Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain
civility, long, detailed features.

Yep - sure do.

Its a great way to fall asleep.

Sirius Customer Service...
 

Tom Francis - SWSports wrote:
On Fri, 31 Oct 2008 08:54:27 -0400, Boater
wrote:

Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain
civility, long, detailed features.

Yep - sure do.

Its a great way to fall asleep.


I usually don't fall asleep during the day while listening to the radio.

If you are really interested in an issue, though, the NPR news features
are much more detailed and informative than anything on the usual
broadcast or cable news shows, and certainly more content-neutral than
the rabid right-wing talk radio shows.

Hell, I found a Peruvian convention speaker for a client on an NPR
interview show. He was a great hit.

Sirius Customer Service...
 

On Oct 31, 11:31*am, Boater wrote:
Tom Francis - SWSports wrote:

On Fri, 31 Oct 2008 08:54:27 -0400, Boater
wrote:

Hehehe. *NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain
civility, long, detailed features.

Yep - sure do.

Its a great way to fall asleep.

I usually don't fall asleep during the day while listening to the radio.

If you are really interested in an issue, though, the NPR news features
are much more detailed and informative than anything on the usual
broadcast or cable news shows, and certainly more content-neutral than
the rabid right-wing talk radio shows.

Hell, I found a Peruvian convention speaker for a client on an NPR
interview show. He was a great hit.

Yeah, everyone believes you........Liar.