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#11
posted to rec.boats
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Time to give up on garmin?
On Apr 17, 1:20*pm, "Calif Bill" wrote:
"HK" wrote in message . .. Gene Kearns wrote: On Wed, 16 Apr 2008 21:18:39 -0700, Josh Assing penned the following well considered thoughts to the readers of rec.boats: |for years; I've been a garmin fan -- I've liked their UI and generally; I've |been really pleased with their products. I sitll have a working 12xl.... | |2 years ago I bought, what I thought was, a nice system (Garmin 498 sounder) -- |however, I soon found out it was discontinued. | |I began to have problems with it. *So I hauled and replaced the tranducer as |that's what their tech support said it was... Same issues remained. | |I have been told "no more software updates for it" -- but they'll take $175 from |me to "look at it and fix it if they can" | |I thought I'd update to a non-discontinued model so I can get software updates |as they come out -- however, I need to use an external antenna. |I wanted their G2 Vision cards --- but the jump from 498 cost to a 4xxxx series |is 3x the cost ($2000 for a cheap 4xxxx series) . *Apparently that's the |cheapest unit that uses an external atenna according to their tech support; the |rest are internal antennas. | |Is it time to move on to something different? *I've been responsible for close |to $10,000 in garmin purchases and feel like they've always been helpful; but |now that it's just little old me, "thanks for your money send us more" is their |attitude.... |They won't say if the issues I'm having are 'fixable' -- * so Im stuck with |sending my unit for a month or more + 175 or putting that 175 towards towards a |new (non-garmin) unit. | |Anyone have any helpful thoughts? | |Thanks |-josh I presently have a Garmin 225 GPS. When it dies, it will NOT be replaced by another Garmin unit. I'll probably go Raymarine, like SWS... Hmmm. I have an almost new Garmin 4000 series chart plotter that works well for me. I "borrowed" a G2 Vision card for it, and decided it wasn't worth the effort it takes to use it. Over the years, I've had a number of Garmin products, starting with a Model 75 GPS many years ago. On the few occasions I've had to interact with Garmin tech support, I found the company's people to be competent. I do own a bit of Garmin stock. Not much. I thought you said you own no stock these days.- Hide quoted text - - Show quoted text - And Harry's caught in yet ANOTHER lie............ |
#12
posted to rec.boats
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Time to give up on garmin?
wrote in message ... On Apr 17, 1:20 pm, "Calif Bill" wrote: "HK" wrote in message . .. Gene Kearns wrote: On Wed, 16 Apr 2008 21:18:39 -0700, Josh Assing penned the following well considered thoughts to the readers of rec.boats: |for years; I've been a garmin fan -- I've liked their UI and generally; I've |been really pleased with their products. I sitll have a working 12xl... | |2 years ago I bought, what I thought was, a nice system (Garmin 498 sounder) -- |however, I soon found out it was discontinued. | |I began to have problems with it. So I hauled and replaced the tranducer as |that's what their tech support said it was... Same issues remained. | |I have been told "no more software updates for it" -- but they'll take $175 from |me to "look at it and fix it if they can" | |I thought I'd update to a non-discontinued model so I can get software updates |as they come out -- however, I need to use an external antenna. |I wanted their G2 Vision cards --- but the jump from 498 cost to a 4xxxx series |is 3x the cost ($2000 for a cheap 4xxxx series) . Apparently that's the |cheapest unit that uses an external atenna according to their tech support; the |rest are internal antennas. | |Is it time to move on to something different? I've been responsible for close |to $10,000 in garmin purchases and feel like they've always been helpful; but |now that it's just little old me, "thanks for your money send us more" is their |attitude.... |They won't say if the issues I'm having are 'fixable' -- so Im stuck with |sending my unit for a month or more + 175 or putting that 175 towards towards a |new (non-garmin) unit. | |Anyone have any helpful thoughts? | |Thanks |-josh I presently have a Garmin 225 GPS. When it dies, it will NOT be replaced by another Garmin unit. I'll probably go Raymarine, like SWS... Hmmm. I have an almost new Garmin 4000 series chart plotter that works well for me. I "borrowed" a G2 Vision card for it, and decided it wasn't worth the effort it takes to use it. Over the years, I've had a number of Garmin products, starting with a Model 75 GPS many years ago. On the few occasions I've had to interact with Garmin tech support, I found the company's people to be competent. I do own a bit of Garmin stock. Not much. I thought you said you own no stock these days.- Hide quoted text - - Show quoted text - And Harry's caught in yet ANOTHER lie............ This isn't news anymore. Let us know when you catch him telling the truth. That would be news. |
#13
posted to rec.boats
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Time to give up on garmin?
On Apr 17, 2:14*pm, "Jim" wrote:
wrote in message ... On Apr 17, 1:20 pm, "Calif Bill" wrote: "HK" wrote in message ... Gene Kearns wrote: On Wed, 16 Apr 2008 21:18:39 -0700, Josh Assing penned the following well considered thoughts to the readers of rec.boats: |for years; I've been a garmin fan -- I've liked their UI and generally; I've |been really pleased with their products. I sitll have a working 12xl... | |2 years ago I bought, what I thought was, a nice system (Garmin 498 sounder) -- |however, I soon found out it was discontinued. | |I began to have problems with it. So I hauled and replaced the tranducer as |that's what their tech support said it was... Same issues remained. | |I have been told "no more software updates for it" -- but they'll take $175 from |me to "look at it and fix it if they can" | |I thought I'd update to a non-discontinued model so I can get software updates |as they come out -- however, I need to use an external antenna. |I wanted their G2 Vision cards --- but the jump from 498 cost to a 4xxxx series |is 3x the cost ($2000 for a cheap 4xxxx series) . Apparently that's the |cheapest unit that uses an external atenna according to their tech support; the |rest are internal antennas. | |Is it time to move on to something different? I've been responsible for close |to $10,000 in garmin purchases and feel like they've always been helpful; but |now that it's just little old me, "thanks for your money send us more" is their |attitude.... |They won't say if the issues I'm having are 'fixable' -- so Im stuck with |sending my unit for a month or more + 175 or putting that 175 towards towards a |new (non-garmin) unit. | |Anyone have any helpful thoughts? | |Thanks |-josh I presently have a Garmin 225 GPS. When it dies, it will NOT be replaced by another Garmin unit. I'll probably go Raymarine, like SWS... Hmmm. I have an almost new Garmin 4000 series chart plotter that works well for me. I "borrowed" a G2 Vision card for it, and decided it wasn't worth the effort it takes to use it. Over the years, I've had a number of Garmin products, starting with a Model 75 GPS many years ago. On the few occasions I've had to interact with Garmin tech support, I found the company's people to be competent. I do own a bit of Garmin stock. Not much. I thought you said you own no stock these days.- Hide quoted text - - Show quoted text - And Harry's caught in yet ANOTHER lie............ This isn't news anymore. Let us know when you catch him telling the truth. That would be news.- Hide quoted text - - Show quoted text - That'll be a long time coming! |
#14
posted to rec.boats
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Time to give up on garmin?
Thanks -- I'll check it out -- I want an external antenna -- but I'm sure they
have something that will work. This last (G498) was the 1st unit from garmin I purchased in about 8 years... I recall emailing their tech support about a problem on a unit that was out of warranty "yes; we've had sporatic reports -- if it's an internal problem, we'll prelace it" -- less than 10 days later I had a new gps and an apology for the problem... They've definately changed. -josh On Thu, 17 Apr 2008 10:43:15 GMT, Short Wave Sportfishing wrote: On Wed, 16 Apr 2008 21:18:39 -0700, Josh Assing wrote: Anyone have any helpful thoughts? I've been saying this about Garmin for years - their attitude changed when they started to takeup market share and apparently it's gotten even worse. I switched to Raymarine years ago and haven't looked back since. Their new A-65 is a great unit and the RayChart 435 has an internal antenna. Good luck. |
#15
posted to rec.boats
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Time to give up on garmin?
wrote in message ... On Apr 17, 2:14 pm, "Jim" wrote: wrote in message That'll be a long time coming! You've got some nerve complaining about others lies. |
#16
posted to rec.boats
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Time to give up on garmin?
"Josh Assing" wrote in message news Thanks -- I'll check it out -- I want an external antenna -- but I'm sure they have something that will work. This last (G498) was the 1st unit from garmin I purchased in about 8 years... I recall emailing their tech support about a problem on a unit that was out of warranty "yes; we've had sporatic reports -- if it's an internal problem, we'll prelace it" -- less than 10 days later I had a new gps and an apology for the problem... They've definately changed. -josh On Thu, 17 Apr 2008 10:43:15 GMT, Short Wave Sportfishing wrote: On Wed, 16 Apr 2008 21:18:39 -0700, Josh Assing wrote: Anyone have any helpful thoughts? I've been saying this about Garmin for years - their attitude changed when they started to takeup market share and apparently it's gotten even worse. I switched to Raymarine years ago and haven't looked back since. Their new A-65 is a great unit and the RayChart 435 has an internal antenna. Good luck. Why an external antenna? My internal has no problem getting lock while mounted to the dash. |
#17
posted to rec.boats
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Time to give up on garmin?
Why an external antenna? My internal has no problem getting lock while mounted to the dash. My (stolen) 300 series with internal antenna kept loosing locks and had **** poor accuracy; unless I moved it away from the window frame.... |
#18
posted to rec.boats
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Time to give up on garmin?
"Josh Assing" wrote in message ... Why an external antenna? My internal has no problem getting lock while mounted to the dash. My (stolen) 300 series with internal antenna kept loosing locks and had **** poor accuracy; unless I moved it away from the window frame.... Borrow someones newer model and see if it has a problem. |
#19
posted to rec.boats
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Time to give up on garmin?
Borrow someones newer model and see if it has a problem. I just heard back from (yet another) garmin tech that says the 540s, while having an internal antenna, has the bnc connector to use an external as well... I think I'll hve to go to a store tho and hold it in my hand to be sure.. |
#20
posted to rec.boats
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Time to give up on garmin?
On Wed, 16 Apr 2008 21:18:39 -0700, Josh Assing
wrote: for years; I've been a garmin fan -- I've liked their UI and generally; I've been really pleased with their products. I sitll have a working 12xl... 2 years ago I bought, what I thought was, a nice system (Garmin 498 sounder) -- however, I soon found out it was discontinued. I began to have problems with it. So I hauled and replaced the tranducer as that's what their tech support said it was... Same issues remained. I have been told "no more software updates for it" -- but they'll take $175 from me to "look at it and fix it if they can" I thought I'd update to a non-discontinued model so I can get software updates as they come out -- however, I need to use an external antenna. I wanted their G2 Vision cards --- but the jump from 498 cost to a 4xxxx series is 3x the cost ($2000 for a cheap 4xxxx series) . Apparently that's the cheapest unit that uses an external atenna according to their tech support; the rest are internal antennas. Is it time to move on to something different? I've been responsible for close to $10,000 in garmin purchases and feel like they've always been helpful; but now that it's just little old me, "thanks for your money send us more" is their attitude.... They won't say if the issues I'm having are 'fixable' -- so Im stuck with sending my unit for a month or more + 175 or putting that 175 towards towards a new (non-garmin) unit. Anyone have any helpful thoughts? Dump their slimy asses. If they don't stand up for their products in the proper way, don't give them a dime. Casady |
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