On Sat, 29 Mar 2008 22:54:15 -0700, "William Andersen"
wrote:

You might get a human, but very often that human will only be able to screen
your call to determine which department it should go to and then transfer
you. You'll end up in the same queue as if you had made the selection from
the first announcement opportunity.

Then go back through the process and ask that human for his/her supervisor.
--
John *H*
(Not the other one!)