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Default Why was this published?

I get Boattest e-mails, and though I found this interesting, I can't
quite figure out the intent. Seems a bit unfair to Chaparral, but at
the same time I appreciate this type of article for the "what can go
wrong" aspect.
http://www.boattest.com/Resources/vi...spx?NewsID=608

--Vic
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Default Why was this published?

"Vic Smith" wrote in message
...
I get Boattest e-mails, and though I found this interesting, I can't
quite figure out the intent. Seems a bit unfair to Chaparral, but at
the same time I appreciate this type of article for the "what can go
wrong" aspect.
http://www.boattest.com/Resources/vi...spx?NewsID=608

--Vic



Unfair to Chaparral? Why?


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Default Why was this published?

On Wed, 05 Dec 2007 20:59:34 GMT, "JoeSpareBedroom"
wrote:

"Vic Smith" wrote in message
.. .
I get Boattest e-mails, and though I found this interesting, I can't
quite figure out the intent. Seems a bit unfair to Chaparral, but at
the same time I appreciate this type of article for the "what can go
wrong" aspect.
http://www.boattest.com/Resources/vi...spx?NewsID=608

--Vic



Unfair to Chaparral? Why?

Not sure, it's just a "feeling." Seems they were upfront and did okay
by the buyer. And I think this type of defect happens to other boats,
but doesn't get publicized, hence my question here.
I don't know anything about Chaparral quality.

--Vic
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BAR BAR is offline
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Default Why was this published?

Vic Smith wrote:
On Wed, 05 Dec 2007 20:59:34 GMT, "JoeSpareBedroom"
wrote:

"Vic Smith" wrote in message
...
I get Boattest e-mails, and though I found this interesting, I can't
quite figure out the intent. Seems a bit unfair to Chaparral, but at
the same time I appreciate this type of article for the "what can go
wrong" aspect.
http://www.boattest.com/Resources/vi...spx?NewsID=608

--Vic


Unfair to Chaparral? Why?

Not sure, it's just a "feeling." Seems they were upfront and did okay
by the buyer. And I think this type of defect happens to other boats,
but doesn't get publicized, hence my question here.
I don't know anything about Chaparral quality.


Which marine/naval architect engineered sticking a couple of bolt holes
in the side of a boat's hull to attach a manufacturers name plate.
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Default Why was this published?

On Wed, 05 Dec 2007 16:32:20 -0500, BAR wrote:

Vic Smith wrote:
On Wed, 05 Dec 2007 20:59:34 GMT, "JoeSpareBedroom"
wrote:

"Vic Smith" wrote in message
...
I get Boattest e-mails, and though I found this interesting, I can't
quite figure out the intent. Seems a bit unfair to Chaparral, but at
the same time I appreciate this type of article for the "what can go
wrong" aspect.
http://www.boattest.com/Resources/vi...spx?NewsID=608

--Vic

Unfair to Chaparral? Why?

Not sure, it's just a "feeling." Seems they were upfront and did okay
by the buyer. And I think this type of defect happens to other boats,
but doesn't get publicized, hence my question here.
I don't know anything about Chaparral quality.


Which marine/naval architect engineered sticking a couple of bolt holes
in the side of a boat's hull to attach a manufacturers name plate.


Chaparral? I'm not sure of the purpose of those pictured bolts.
Outside of a drain plug and *maybe* a bait box, through-hulls always
seem to me like a bad idea on a small boat, but maybe that's just me.

--Vic


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Default Why was this published?

Vic Smith wrote:
On Wed, 05 Dec 2007 16:32:20 -0500, BAR wrote:

Vic Smith wrote:
On Wed, 05 Dec 2007 20:59:34 GMT, "JoeSpareBedroom"
wrote:

"Vic Smith" wrote in message
...
I get Boattest e-mails, and though I found this interesting, I can't
quite figure out the intent. Seems a bit unfair to Chaparral, but at
the same time I appreciate this type of article for the "what can go
wrong" aspect.
http://www.boattest.com/Resources/vi...spx?NewsID=608

--Vic
Unfair to Chaparral? Why?

Not sure, it's just a "feeling." Seems they were upfront and did okay
by the buyer. And I think this type of defect happens to other boats,
but doesn't get publicized, hence my question here.
I don't know anything about Chaparral quality.

Which marine/naval architect engineered sticking a couple of bolt holes
in the side of a boat's hull to attach a manufacturers name plate.


Chaparral? I'm not sure of the purpose of those pictured bolts.
Outside of a drain plug and *maybe* a bait box, through-hulls always
seem to me like a bad idea on a small boat, but maybe that's just me.

--Vic



Those bolts seem well above the waterline.

As for through-hulls, they obviously need to be installed correctly and
then checked for leaks the first time a boat is launched and thereafter.

The three outboard boat dealers I have dealt with the last 15 years
insisted upon "delivering" the boats they sell to their customers in the
water. Each time, I recall, the first thing the delivering mechanic did
once the boat was splashed was to lift the deck covers and make sure the
boat was not leaking anywhere. Then the mechanic filled a bucket with
water and poured it into the bilge to make sure the bilge pump was working.

At TriState, where I bought my Parkers, the boats were first tank-tested
on the dealer's premises. This is done mainly to adjust the new engine,
but the bilges are opened up, too, to check for any sort of leaks.
TriState has a large, drive-in test tank and big-time hydraulic trailers
to handle boats up to 40' long.
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Default Why was this published?

On Dec 5, 12:59�pm, "JoeSpareBedroom" wrote:
"Vic Smith" wrote in message

...

I get Boattest e-mails, and though I found this interesting, I can't
quite figure out the intent. �Seems a bit unfair to Chaparral, but at
the same time I appreciate this type of article for the "what can go
wrong" aspect.
http://www.boattest.com/Resources/vi...spx?NewsID=608


--Vic


Unfair to Chaparral? Why?


The only perspective really presented is the p-o'd buyer's. All too
often
a buyer with a gripe isn't satisfied when a company bends over
backwards to make the situation right and demands that the dealer or
manufacturer bend over forward....and like it.

Devil's advocate:

1. Guy buys a new boat.
2. Boat runs fine and with no problems at all for 2-3 days.
3. Boat mysteriously sinks at the dock due to a loose (ned?) thru hull
4. Customer immediately offers to "settle" by accepting the next model
up the line as a susbstitute.............

DING DINGDINGDING alarm bell going off, at least for me.

Even the p-o'd buyer admits that he was given the next available
identical new boat as a replacement, the manufacturer paid all the
expenses involved with rasing his original boat, and even paid him a
day's wages for his time and trouble. He is upset because the factory
didn't actually say "sorry". I wonder if he would have been OK with
the factory saying "sorry", but taking none of the other steps to
remedy the situation?
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Default Why was this published?

I think the Co and the dealer did right. i wouldn't have expected
groveling from the CEO, though. But i also wouldn't want freebie caps
and t-shirts either. I don't wear clothing that advertises for
companies. but the extra canvass was cool! I think they did right. it
was a misfortunate incident, but it does happen and I think they
reacted accordingly. But I'm still wondering about the flood boat
being sold as "used" part of the deal...

Chuck Gould wrote:

Unfair to Chaparral? Why?


The only perspective really presented is the p-o'd buyer's. All too
often
a buyer with a gripe isn't satisfied when a company bends over
backwards to make the situation right and demands that the dealer or
manufacturer bend over forward....and like it.

Devil's advocate:

1. Guy buys a new boat.
2. Boat runs fine and with no problems at all for 2-3 days.
3. Boat mysteriously sinks at the dock due to a loose (ned?) thru hull
4. Customer immediately offers to "settle" by accepting the next model
up the line as a susbstitute.............

DING DINGDINGDING alarm bell going off, at least for me.

Even the p-o'd buyer admits that he was given the next available
identical new boat as a replacement, the manufacturer paid all the
expenses involved with rasing his original boat, and even paid him a
day's wages for his time and trouble. He is upset because the factory
didn't actually say "sorry". I wonder if he would have been OK with
the factory saying "sorry", but taking none of the other steps to
remedy the situation?

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Default Why was this published?

"Tim" wrote
I'm still wondering about the flood boat
being sold as "used" part of the deal...


Is this particular boat really comparable to a flooded car? Looks to me like
it was partially submerged in a relatively clean lake for less than a day.
Just sayin'.


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Ernest Scribbler wrote:
"Tim" wrote
I'm still wondering about the flood boat
being sold as "used" part of the deal...


Is this particular boat really comparable to a flooded car? Looks to me like
it was partially submerged in a relatively clean lake for less than a day.
Just sayin'.


I'm considering the electrical stuff being compromised Sure! they may
have cleaned the boat up and installed new interior, but theres places
that water has gotten into that hasn't manifested itself...yet.

Thats the way I see it.

I wonder what kind of dealer "warrenty" (if any) will it have?


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