Reginald P. Smithers III wrote:

D.Duck wrote:

"Reginald P. Smithers III" wrote in
message . ..

HK wrote:

Reginald P. Smithers III wrote:


I am very glad your son's computer is working well, he deserves it.

I am sure yours and Harry's success with Vista is representative of
everyone who has used Vista.

I am sure yours and Harry's success with Vista is due to your
superior computer skills.

I am also sure the only reason she/I or anyone has ever had a
problem installing any hardware on Vista is human error.

I am sure you know much more about computers than those who make
their living operating networks and reviewing computers and OS.

Did I miss anything?

Did you read any of the directions that might relate to the proper
set up of a printer?

I followed the directions that came with the printer, but the printer
install CD really made the entire install process a step by step
process, and it asked you for your version of Windows (included Vista
as an option) . When the printer started to have problems, I
followed the trouble shooting process using Vista help, it did not
have any solution available in the troubleshooting guide that was
appropriate to our problem. So, I updated Vista (it had already
installed all updates) double checked the printer driver (it had the
correct driver) then reinstalled the printer program and reinstalled
Office 2003.

At that point, it was still printing correctly only half the time, so
I printed out her resume by reversing the order of the print. She
had her resume printed, which was her immediate concern. I also
tried to print out a web page, it would not print the last page of
the web site. Her printer was working half the time, and told her
she really should take advantage of the service contract she had
already paid for. If they were not able to correct the problem, she
will let me know.


Did you check for a more recent printer driver?


That is what I meant when I said "doubled checked the printer driver". I
specially checked for the most recent printer driver, both on Windows
update and by visiting the mfg'ers site.

You might want to try this..simply delete the printer driver from the
computer. Remove the CD Rom from the comptuer that contains the driver.
Go and install the printer drive, and let the Vista choose it own
printer driver it has.

If that does not work, check the printer manual for compatable printer
driver and manually install the next older version of the driver.

Sorry you are having difficulty. Just remember, when Vista came out,
bunch of manufacturers was scrambling to get drivers working for Vista
and they may not have plugged in all the holes in the drivers.

Gil

p.s. I thought this was a boating topic newsgroup..not computers...