HK wrote:
Reginald P. Smithers III wrote:


I am very glad your son's computer is working well, he deserves it.

I am sure yours and Harry's success with Vista is representative of
everyone who has used Vista.

I am sure yours and Harry's success with Vista is due to your superior
computer skills.

I am also sure the only reason she/I or anyone has ever had a problem
installing any hardware on Vista is human error.

I am sure you know much more about computers than those who make their
living operating networks and reviewing computers and OS.

Did I miss anything?


Did you read any of the directions that might relate to the proper set
up of a printer?

I followed the directions that came with the printer, but the printer
install CD really made the entire install process a step by step
process, and it asked you for your version of Windows (included Vista as
an option) . When the printer started to have problems, I followed the
trouble shooting process using Vista help, it did not have any solution
available in the troubleshooting guide that was appropriate to our
problem. So, I updated Vista (it had already installed all updates)
double checked the printer driver (it had the correct driver) then
reinstalled the printer program and reinstalled Office 2003.

At that point, it was still printing correctly only half the time, so I
printed out her resume by reversing the order of the print. She had her
resume printed, which was her immediate concern. I also tried to print
out a web page, it would not print the last page of the web site. Her
printer was working half the time, and told her she really should take
advantage of the service contract she had already paid for. If they
were not able to correct the problem, she will let me know.