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On Tue, 14 Aug 2007 09:08:03 -0700, Josh Assing
wrote: 1 - The unit may need to be reflashed and that's only done at a service center. bummer -- I can expect to be w/o it for how many months? ;-) Probably two weeks - assuming, of course, that they actually do it. And before you ask, no you can't do it yourself - that software is proprietary to Garmin. 2 - The most likely cause based on your symptoms is a cracked crystal in the transducer. Replace the transducer first and see if the problem goes away. ****er. how do they get cracked? I've not struck anything nor has it been dropped prior to install (at least while it was in my hands) They aren't delicate, but anything from temp to defect in the crystal can cause it. Most likely, it's a defect in the crystal. And your symptoms are very typical. That doesn't mean it can't be something else. I assume you've checked wiring connections, etc. 3 - Don't take any crap from Garmin. Their customer service, in my experience, is lousy. They used to have good service, way back when.... In my experience, they have never had good customer service. Ever. |
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