On Jun 24, 3:30?pm, Dan wrote:
Short Wave Sportfishing wrote:
On Sat, 23 Jun 2007 23:00:57 GMT, Dan wrote:

The Garmin GPSMAP 76CSx is a great unit from a company that stands
behind their products.

Oh yeah?

Try and deal with direct after going through two of their units in one
month.

Go ahead - then tell me about the wonderful "customer service".

They returned my out of warranty GPS12 and my out of warranty
StreetPilot C330 in less than a week at no charge. The GPS12 was
several years ago and the C330 was a few months ago.

I emailed their tech support and they replied with an RMA number. Very
simple and professional.

Dan

My only experience ever with marine electronics repair was with
Garmin, and it was a good one. My handheld GPS suddenly stopped
receiving a signal. There were rumors at the time that if the "hand"
had managed to "hold" the unit a little more firmly that hard knock on
the cabin sole wouldn't have sent things all akimbo.....but those are
rumors I'll neither confirm nor deny.

I sent the unit back to them, and a new one arrived in the mail at no
charge. I thought that was classy, until I fired up the new unit to
test it out. Garmin had taken the trouble to transfer all of my
waypoints from the original GPS into the brand new, no charge,
replacement unit. That was *really* classy, IMO.