"Harry Krause" wrote in message
...
JoeSpareBedroom wrote:
"Mys Terry" wrote in message
...
On Sat, 27 May 2006 03:22:06 GMT, "Calif Bill"
wrote:

"jiminfl" wrote in message
ups.com...
Anyone using earthlink newsgroups?
Jim

Yes. they are having problems with a 400 error. Someone on another
group
says tech support is working on it.

Their news servers have been up and down for several weeks. One minute
they are
fine and the next, you can't get any messages and it times out. I had
one outage
that lasted for over a day. They denied anything was wrong and kept
suggesting
that it was a problem on my computer. I carefully explained that I was
getting
the same problems on two different computers that were physically 35
miles
apart, and I had tried about 8 dial up numbers on each, and switching
back and
forth between the east and west servers. The next day, without me
changing
anythiong, both computers were fine. I'm having timeouts again this
morning.


They must learn that crap in tech non-support school. I've heard the same
"it's your fault - your computer" nonsense from Frontier and Roadrunner
droids. And, the problem always seems to get fixed with nothing being
done on my end.


Do you really expect to connect to technically competent folks at the
first levels of support when you make a call? I'm always amazed if we have
a language in common.

I know high school juniors who could do a better job. They'd get paid a rate
they'd be delighted with, and get to sit in front of a computer all day. "Yo
dude...I'm trying' to remember what my dad did when that happened to his
computer. Chill a minute...I'll call him". It would actually work.