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I recently brought my boat and Mercury 60-hp 4-stroke outboard back to the
dealer for a factory recall of a defective voltage regulator. Mercury picked up the tab for the parts and 6-8 hours labor for the recall. I requested an oil and filter change, and a change of the gearlube, while it was at the shop. When I picked up my boat I was given a bill for $179.90 for the oil and gearlube change; $32 in parts and $127.50 (1.5 hours) in labor. I do most of the routine maintenance on this motor so didn't expect to pay $180 for such a simple job. Was this bill out of line, or am I just out of step with the current reality? When I questioned the bill, the service manager reduced the amount by $50. What are you folks paying for this type of work? BTW: With the bill I received a note from Mercury Marine stating they would be sending me a survey asking about my service experience. I wonder if that's the reason for the $50 cut? |
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