I got simillar service from Moen (the tap people). I needed some parts for
a tap (I had lost them) and they shipped them to me free of charge. They
also sent most of the other parts in case I hadn't described the part well
enough for them.

Mike

"F330 GT" wrote in message
...
Doing some maintenance on my trim tabs today and I accidentally cracked
the
faceplate on the pump. I just called Bennett and they told me to come on
down
and they'd take care of me. Since they're only about 1/2 hour away I drove
down
and they gave me all the parts, o rings, ferrules etc. that I needed. the
amazing thing is that when I tried to pay, it was all no charge.
Can't beat that for customer service. They were so nice I figured they
deserved
some free P.R.

Barry