18' CC

I bought a new boat last year. I have not even had it a year. A couple
months into ownership, small cracks began to form where the deck meets
the sides. There were some other cracks throughout the hull, mostly on
curved egdes. Not really bad but cracks nonetheless on a new boat.

I took the boat back to the dealership (different from the manufacture)
and they spoke with the manufacture. The boat manufacture said these
were from the glass being too thick. They said to grind it down and
smooth it out. The dealership decided to fix it by grinding down the
cracks and reglassing. After grinding it down a bit, the dealer found
voids in the glass and they think this is the problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my season for
Dolphin and Cobia) and when I went to pick it up today, I was PO'd.
There were still a few small cracks, the glass job on the seams was not
finished correctly (a lip around the edge from tape, I assume, glass
that was rough and not buffed; also glass that needed sanding); the
boat obviously was only washed but not buffed, etc. I ran my hand on
parts of the boat and picked glass dust. The glass was not smooth and
shiny in the work areas but coarse and rough - like it was sanded and
left that way.

I told the shop manager that I used to work for an autobody shop. When
we completed a vehicle, it was detailed. Any issues could be easily
found at this point and fixed. He was expecting me to accept this poor
workmanship by saying he has a new detail crew.

I also complained about a guage that retained moisture for a day or two
after getting wet - the only one out of 7 guages. They said that's just
the way it is, nothing they can do.

And to boot, I was told by another dealership location (same company)
that they were not going to carry my boat anymore. My salesman said he
was full of it. Guess what? The shop manager tells me not only are they
not going to carry my boat, but my motor won't be carried either.

At this point, what can I do? I would like to work this out so I can go
fishing. Should I contact an attorney? Would I be out of line to ask
for some compensation for my "pain and suffering" - only a fisherman
will understand LOL. I mean, it looks like I will be without my boat
for at least a month of excellent fishing. I bought a new boat and I
feel like I have a used one.

Thoughts? Opinions?

On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

At this point, what can I do?

If there are voids in the glass and you can prove that, sue the hell
out of the manufacturer. That's a quality problem not to mention a
potential safety problem.

I would also take the dealer to small claims court for improper repair
- go for the max your state allows.

Half the time, once you set things in motion, they resolve themselves
very quickly.

Out of curiosity, what make/model boat was this?

Later,

Tom

TC writes:

At this point, what can I do? I would like to work this out so I can go
fishing. Should I contact an attorney?

Yes, decide exactly what remedy you want, and have a lawyer send a
nastygram to that effect. This dealer/mfr is an expert professional at
evading responsibility, you are just a dabbler at enforcing it.

If it's not worth hiring the lawyer, then you really don't have enough of a
gripe to be worth pursuing.

Richard J Kinch wrote:

TC writes:

At this point, what can I do? I would like to work this out so I
can go fishing. Should I contact an attorney?

Yes, decide exactly what remedy you want, and have a lawyer send a
nastygram to that effect. This dealer/mfr is an expert professional
at evading responsibility, you are just a dabbler at enforcing it.

If it's not worth hiring the lawyer, then you really don't have
enough of a gripe to be worth pursuing.

I hate lawyers, but I hate getting the shaft even more. I think I will
give one a call and see what happens.

Red Cloud. wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

I bought a new boat last year. I have not even had it a year. A
couple months into ownership, small cracks began to form where the
deck meets the sides. There were some other cracks throughout the
hull, mostly on curved egdes. Not really bad but cracks nonetheless
on a new boat.

I took the boat back to the dealership (different from the
manufacture) and they spoke with the manufacture. The boat
manufacture said these were from the glass being too thick. They
said to grind it down and smooth it out. The dealership decided to
fix it by grinding down the cracks and reglassing. After grinding
it down a bit, the dealer found voids in the glass and they think
this is the problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my season
for Dolphin and Cobia) and when I went to pick it up today, I was
PO'd. There were still a few small cracks, the glass job on the
seams was not finished correctly (a lip around the edge from tape,
I assume, glass that was rough and not buffed; also glass that
needed sanding); the boat obviously was only washed but not buffed,
etc. I ran my hand on parts of the boat and picked glass dust. The
glass was not smooth and shiny in the work areas but coarse and
rough - like it was sanded and left that way.

I told the shop manager that I used to work for an autobody shop.
When we completed a vehicle, it was detailed. Any issues could be
easily found at this point and fixed. He was expecting me to accept
this poor workmanship by saying he has a new detail crew.

I also complained about a guage that retained moisture for a day or
two after getting wet - the only one out of 7 guages. They said
that's just the way it is, nothing they can do.

And to boot, I was told by another dealership location (same
company) that they were not going to carry my boat anymore. My
salesman said he was full of it. Guess what? The shop manager tells
me not only are they not going to carry my boat, but my motor won't
be carried either.

At this point, what can I do? I would like to work this out so I
can go fishing. Should I contact an attorney? Would I be out of
line to ask for some compensation for my "pain and suffering" -
only a fisherman will understand LOL. I mean, it looks like I will
be without my boat for at least a month of excellent fishing. I
bought a new boat and I feel like I have a used one.

Thoughts? Opinions?

Why didn't your independant surveyor catch these problems before you
took delivery?

rusty redcloud

These problems did not start showing up until about a month or so after
I got the boat - presumably after I started using it and the impact or
flexing of the boat brought them to the surface.

Shortwave Sportfishing wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

At this point, what can I do?

If there are voids in the glass and you can prove that, sue the hell
out of the manufacturer. That's a quality problem not to mention a
potential safety problem.

I can't prove it. This is what the boat dealer told me. Of course they
aren't willing to go to court on my behalf. Although, I wonder if I can
get them to put it in writing.


I would also take the dealer to small claims court for improper repair
- go for the max your state allows.


Half the time, once you set things in motion, they resolve themselves
very quickly.

That's what I had hoped for. Yesterday was 3 weeks without my boat and
I'm looking at at least another week. Only have the work was done and
not very well either.


Out of curiosity, what make/model boat was this?

2004 Seahunt 186 CC

TC -

Ask an independent surveyor to inspect your boat and write a survey along
with his recommendations to repair the boat. Send this information via
registered mail to the manufacturer and copy the dealer.

Let them know if you do not hear from them by "X" date, you will file a
claim in small claims court and file a complaint with Boat/US.





"TC" wrote in message
.. .
Shortwave Sportfishing wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

At this point, what can I do?

If there are voids in the glass and you can prove that, sue the hell
out of the manufacturer. That's a quality problem not to mention a
potential safety problem.

I can't prove it. This is what the boat dealer told me. Of course they
aren't willing to go to court on my behalf. Although, I wonder if I can
get them to put it in writing.


I would also take the dealer to small claims court for improper repair
- go for the max your state allows.


Half the time, once you set things in motion, they resolve themselves
very quickly.

That's what I had hoped for. Yesterday was 3 weeks without my boat and
I'm looking at at least another week. Only have the work was done and
not very well either.


Out of curiosity, what make/model boat was this?

2004 Seahunt 186 CC

"Red Cloud®" wrote in message
...
On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

snipped

Why didn't your independant surveyor catch these problems before you took
delivery?

I have never heard of using a surveyor for a new boat. Is this common
practice?

--
Peter Aitken

Remove the crap from my email address before using.

Red Cloud) wrote:

On Fri, 06 May 2005 11:11:09 GMT, "TC" wrote:

Red Cloud. wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

I bought a new boat last year. I have not even had it a year. A
couple months into ownership, small cracks began to form where
the deck meets the sides. There were some other cracks
throughout the hull, mostly on curved egdes. Not really bad but
cracks nonetheless on a new boat.

I took the boat back to the dealership (different from the
manufacture) and they spoke with the manufacture. The boat
manufacture said these were from the glass being too thick. They
said to grind it down and smooth it out. The dealership decided
to fix it by grinding down the cracks and reglassing. After
grinding it down a bit, the dealer found voids in the glass and
they think this is the problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my
season for Dolphin and Cobia) and when I went to pick it up
today, I was PO'd. There were still a few small cracks, the
glass job on the seams was not finished correctly (a lip around
the edge from tape, I assume, glass that was rough and not
buffed; also glass that needed sanding); the boat obviously was
only washed but not buffed, etc. I ran my hand on parts of the
boat and picked glass dust. The glass was not smooth and shiny
in the work areas but coarse and rough - like it was sanded and
left that way.
I told the shop manager that I used to work for an autobody shop.
When we completed a vehicle, it was detailed. Any issues could be
easily found at this point and fixed. He was expecting me to
accept this poor workmanship by saying he has a new detail crew.

I also complained about a guage that retained moisture for a day
or two after getting wet - the only one out of 7 guages. They
said that's just the way it is, nothing they can do.

And to boot, I was told by another dealership location (same
company) that they were not going to carry my boat anymore. My
salesman said he was full of it. Guess what? The shop manager
tells me not only are they not going to carry my boat, but my
motor won't be carried either.

At this point, what can I do? I would like to work this out so I
can go fishing. Should I contact an attorney? Would I be out of
line to ask for some compensation for my "pain and suffering" -
only a fisherman will understand LOL. I mean, it looks like I
will be without my boat for at least a month of excellent
fishing. I bought a new boat and I feel like I have a used one.

Thoughts? Opinions?

Why didn't your independant surveyor catch these problems before
you took delivery?

rusty redcloud

These problems did not start showing up until about a month or so
after I got the boat - presumably after I started using it and the
impact or flexing of the boat brought them to the surface.

Did you have the boat professionally surveyed before accepting
delivery?

rusty redcloud

No. It's a brand new boat. I'm new to new boats but not used boats. I
never have new cars surveyed either. Should you have a new boat
surveyed?

"TC" wrote in message
.. .
Red Cloud) wrote:

On Fri, 06 May 2005 11:11:09 GMT, "TC" wrote:

Red Cloud. wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

I bought a new boat last year. I have not even had it a year. A
couple months into ownership, small cracks began to form where
the deck meets the sides. There were some other cracks
throughout the hull, mostly on curved egdes. Not really bad but
cracks nonetheless on a new boat.

I took the boat back to the dealership (different from the
manufacture) and they spoke with the manufacture. The boat
manufacture said these were from the glass being too thick. They
said to grind it down and smooth it out. The dealership decided
to fix it by grinding down the cracks and reglassing. After
grinding it down a bit, the dealer found voids in the glass and
they think this is the problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my
season for Dolphin and Cobia) and when I went to pick it up
today, I was PO'd. There were still a few small cracks, the
glass job on the seams was not finished correctly (a lip around
the edge from tape, I assume, glass that was rough and not
buffed; also glass that needed sanding); the boat obviously was
only washed but not buffed, etc. I ran my hand on parts of the
boat and picked glass dust. The glass was not smooth and shiny
in the work areas but coarse and rough - like it was sanded and
left that way.
I told the shop manager that I used to work for an autobody shop.
When we completed a vehicle, it was detailed. Any issues could be
easily found at this point and fixed. He was expecting me to
accept this poor workmanship by saying he has a new detail crew.

I also complained about a guage that retained moisture for a day
or two after getting wet - the only one out of 7 guages. They
said that's just the way it is, nothing they can do.

And to boot, I was told by another dealership location (same
company) that they were not going to carry my boat anymore. My
salesman said he was full of it. Guess what? The shop manager
tells me not only are they not going to carry my boat, but my
motor won't be carried either.

At this point, what can I do? I would like to work this out so I
can go fishing. Should I contact an attorney? Would I be out of
line to ask for some compensation for my "pain and suffering" -
only a fisherman will understand LOL. I mean, it looks like I
will be without my boat for at least a month of excellent
fishing. I bought a new boat and I feel like I have a used one.

Thoughts? Opinions?

Why didn't your independant surveyor catch these problems before
you took delivery?

rusty redcloud

These problems did not start showing up until about a month or so
after I got the boat - presumably after I started using it and the
impact or flexing of the boat brought them to the surface.

Did you have the boat professionally surveyed before accepting
delivery?

rusty redcloud

No. It's a brand new boat. I'm new to new boats but not used boats. I
never have new cars surveyed either. Should you have a new boat
surveyed?

Yes, and this is a good example why.