Help! New boat problems and my recourse
18' CC
I bought a new boat last year. I have not even had it a year. A couple
months into ownership, small cracks began to form where the deck meets
the sides. There were some other cracks throughout the hull, mostly on
curved egdes. Not really bad but cracks nonetheless on a new boat.
I took the boat back to the dealership (different from the manufacture)
and they spoke with the manufacture. The boat manufacture said these
were from the glass being too thick. They said to grind it down and
smooth it out. The dealership decided to fix it by grinding down the
cracks and reglassing. After grinding it down a bit, the dealer found
voids in the glass and they think this is the problem.
Are the other cracks voids? Will more cracks form?
Anyway, they have had my boat for 3 weeks now (eating up my season for
Dolphin and Cobia) and when I went to pick it up today, I was PO'd.
There were still a few small cracks, the glass job on the seams was not
finished correctly (a lip around the edge from tape, I assume, glass
that was rough and not buffed; also glass that needed sanding); the
boat obviously was only washed but not buffed, etc. I ran my hand on
parts of the boat and picked glass dust. The glass was not smooth and
shiny in the work areas but coarse and rough - like it was sanded and
left that way.
I told the shop manager that I used to work for an autobody shop. When
we completed a vehicle, it was detailed. Any issues could be easily
found at this point and fixed. He was expecting me to accept this poor
workmanship by saying he has a new detail crew.
I also complained about a guage that retained moisture for a day or two
after getting wet - the only one out of 7 guages. They said that's just
the way it is, nothing they can do.
And to boot, I was told by another dealership location (same company)
that they were not going to carry my boat anymore. My salesman said he
was full of it. Guess what? The shop manager tells me not only are they
not going to carry my boat, but my motor won't be carried either.
At this point, what can I do? I would like to work this out so I can go
fishing. Should I contact an attorney? Would I be out of line to ask
for some compensation for my "pain and suffering" - only a fisherman
will understand LOL. I mean, it looks like I will be without my boat
for at least a month of excellent fishing. I bought a new boat and I
feel like I have a used one.
Thoughts? Opinions?
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