BoatBanter.com

BoatBanter.com (https://www.boatbanter.com/)
-   General (https://www.boatbanter.com/general/)
-   -   Help! New boat problems and my recourse (https://www.boatbanter.com/general/38226-help-new-boat-problems-my-recourse.html)

Clams Canino May 6th 05 10:08 PM


"TC" wrote in message
.. .
No. It's a brand new boat. I'm new to new boats but not used boats. I
never have new cars surveyed either. Should you have a new boat
surveyed?


I would not expect to have to. :(

That said a survey and a lawyer right about now outta get you a new hull.

-W



TC May 6th 05 10:41 PM

TC wrote:

18' CC

I bought a new boat last year. I have not even had it a year. A couple
months into ownership, small cracks began to form where the deck meets
the sides. There were some other cracks throughout the hull, mostly on
curved egdes. Not really bad but cracks nonetheless on a new boat.

I took the boat back to the dealership (different from the
manufacture) and they spoke with the manufacture. The boat
manufacture said these were from the glass being too thick. They said
to grind it down and smooth it out. The dealership decided to fix it
by grinding down the cracks and reglassing. After grinding it down a
bit, the dealer found voids in the glass and they think this is the
problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my season for
Dolphin and Cobia) and when I went to pick it up today, I was PO'd.
There were still a few small cracks, the glass job on the seams was
not finished correctly (a lip around the edge from tape, I assume,
glass that was rough and not buffed; also glass that needed sanding);
the boat obviously was only washed but not buffed, etc. I ran my hand
on parts of the boat and picked glass dust. The glass was not smooth
and shiny in the work areas but coarse and rough - like it was sanded
and left that way.

I told the shop manager that I used to work for an autobody shop. When
we completed a vehicle, it was detailed. Any issues could be easily
found at this point and fixed. He was expecting me to accept this poor
workmanship by saying he has a new detail crew.

I also complained about a guage that retained moisture for a day or
two after getting wet - the only one out of 7 guages. They said
that's just the way it is, nothing they can do.

And to boot, I was told by another dealership location (same company)
that they were not going to carry my boat anymore. My salesman said he
was full of it. Guess what? The shop manager tells me not only are
they not going to carry my boat, but my motor won't be carried either.

At this point, what can I do? I would like to work this out so I can
go fishing. Should I contact an attorney? Would I be out of line to
ask for some compensation for my "pain and suffering" - only a
fisherman will understand LOL. I mean, it looks like I will be
without my boat for at least a month of excellent fishing. I bought a
new boat and I feel like I have a used one.

Thoughts? Opinions?


Update: The boat dealer called and tells me he has good news: "The boat
manufacture is going to come get the boat, take it back to North
Carolina and fix it." How is that good news? Who knows how long it will
be gone now. I contacted a surveyor and was told the boat issues are
not acceptable but could be repaired. However, voids could be hard to
find. I contacted an attorney (a friend of mine) who is going to send a
letter to either the dealership or manufacture. I'm going to draft a
letter for him to send. He says if we sue, that I probably won't come
out very well as the bigger company can drag it through the legal
system until it has cost me far more than the cost of the boat.

Sigh.

Shortwave Sportfishing May 7th 05 12:24 AM

On Fri, 06 May 2005 19:00:24 GMT, "Doug Kanter"
wrote:


"Shortwave Sportfishing" wrote in message
.. .
On Fri, 06 May 2005 14:18:08 GMT, "tony thomas"
wrote:

By the way - what dealer does fiberglass repair.


http://www.ctboatworks.com/ctboatwor....html#complete


I thought that was kind of an overly general question, too. :)


The two guys in this shop are unbelievable. Currently, they are doing
a Donzi total restoration - it's amazing what they started with.

I saw them fix a bass boat that had the bow smashed in a traffic
accident. Complete rebuild - never even know the damn boat had been
repaired.

Really good.

Later,

Tom


John H May 7th 05 01:44 PM

On Fri, 06 May 2005 23:05:06 GMT, Red CloudŽ wrote:


I still don't think you are "getting it". A surveyor would have found enough of
the defects in the hull to make the case for replacing the hull.


'Would have', 'should have'. You don't know that a surveyor would have found all
the defects! He was a new boat buyer. He wasn't as 'experienced' as you are. He
didn't know it all.

When I bought my first boat I didn't know it all either. I didn't get a survey
done. Now, jump on my back for a while.

Holy ****, give the guy a break.
--
John H

"All decisions are the result of binary thinking."

Doug Kanter May 7th 05 10:19 PM


"Shortwave Sportfishing" wrote in message
...
On Fri, 06 May 2005 19:00:24 GMT, "Doug Kanter"
wrote:


"Shortwave Sportfishing" wrote in message
. ..
On Fri, 06 May 2005 14:18:08 GMT, "tony thomas"
wrote:

By the way - what dealer does fiberglass repair.

http://www.ctboatworks.com/ctboatwor....html#complete


I thought that was kind of an overly general question, too. :)


The two guys in this shop are unbelievable. Currently, they are doing
a Donzi total restoration - it's amazing what they started with.

I saw them fix a bass boat that had the bow smashed in a traffic
accident. Complete rebuild - never even know the damn boat had been
repaired.

Really good.

Later,

Tom


What's even cooler, I think, is that as far as I know (which isn't that
far), there's no school for this stuff. You have to apprentice with someone,
and that can be like being married - putting up with one person's moods and
criticism until you get it right, whatever "it" is. Fiberglass is probably
easier than women, though.



Clams Canino May 8th 05 03:09 AM

FACT: You'd have to ultrasound the entire hull to find the all the *not yet*
visable voids. Period.

Have your lawaer demand of them all the ultrasound scans that they used to
find and detect the voids they claim to be wanting to fix for you. ie Make
it more expensive to have *them* do what they want, then to just give you a
new hull.
Just like they can make sueing expensive, you can play chess too. Play
it......... and you best use the powers of the Dark Side..... remeber it's
Corporate America you are up against. The almighty dollar wins every
time.....
-W



"TC" wrote in message
...
Update: The boat dealer called and tells me he has good news: "The boat
manufacture is going to come get the boat, take it back to North
Carolina and fix it." How is that good news? Who knows how long it will
be gone now. I contacted a surveyor and was told the boat issues are
not acceptable but could be repaired. However, voids could be hard to
find. I contacted an attorney (a friend of mine) who is going to send a
letter to either the dealership or manufacture. I'm going to draft a
letter for him to send. He says if we sue, that I probably won't come
out very well as the bigger company can drag it through the legal
system until it has cost me far more than the cost of the boat.

Sigh.




John H May 8th 05 12:56 PM

On Sun, 08 May 2005 00:47:02 GMT, Red CloudŽ wrote:

On Sat, 07 May 2005 08:44:10 -0400, John H wrote:

On Fri, 06 May 2005 23:05:06 GMT, Red CloudŽ
wrote:


I still don't think you are "getting it". A surveyor would have found enough of
the defects in the hull to make the case for replacing the hull.


'Would have', 'should have'. You don't know that a surveyor would have found all
the defects! He was a new boat buyer. He wasn't as 'experienced' as you are. He
didn't know it all.

When I bought my first boat I didn't know it all either. I didn't get a survey
done. Now, jump on my back for a while.

Holy ****, give the guy a break.


The "guy" has presented himself as someone who is impatient and always looking
to find the cheap way out of every situation. The best break he can get is
someone telling him he is doing it all wrong. No one would have found ALL of
the defects, but a surveyor would have found enough of them to avoid this whole
mess. Meanwhile, he is now saying that the manufacturer is taking the boat to
"repair" it. They will not find and fix all the bad spots either, The point is
that NO ONE can find ALL the bad spots in this hull because it is a total
cluster****. They can not make this hull right.

The guy doen't need a break from me. He needs to get focused and take care of
this ****ed up situation. I'm doing my best to point that out to him. Ho w are
you helping him?

rusty redcloud


Do you think that berating him for not having had a survey when he bought a new
boat is *helping* him?
--
John H

"All decisions are the result of binary thinking."

Clams Canino May 8th 05 02:18 PM

It's OK - you two can squabble away.

I already told him all he needs to know to fight paper with paper.

-W

"Red CloudŽ" wrote in message
...
On Sun, 08 May 2005 07:56:04 -0400, John H wrote:

On Sun, 08 May 2005 00:47:02 GMT, Red CloudŽ
wrote:

On Sat, 07 May 2005 08:44:10 -0400, John H

wrote:

On Fri, 06 May 2005 23:05:06 GMT, Red CloudŽ

wrote:


I still don't think you are "getting it". A surveyor would have found

enough of
the defects in the hull to make the case for replacing the hull.

'Would have', 'should have'. You don't know that a surveyor would have

found all
the defects! He was a new boat buyer. He wasn't as 'experienced' as you

are. He
didn't know it all.

When I bought my first boat I didn't know it all either. I didn't get a

survey
done. Now, jump on my back for a while.

Holy ****, give the guy a break.

The "guy" has presented himself as someone who is impatient and always

looking
to find the cheap way out of every situation. The best break he can get

is
someone telling him he is doing it all wrong. No one would have found

ALL of
the defects, but a surveyor would have found enough of them to avoid

this whole
mess. Meanwhile, he is now saying that the manufacturer is taking the

boat to
"repair" it. They will not find and fix all the bad spots either, The

point is
that NO ONE can find ALL the bad spots in this hull because it is a

total
cluster****. They can not make this hull right.

The guy doen't need a break from me. He needs to get focused and take

care of
this ****ed up situation. I'm doing my best to point that out to him. Ho

w are
you helping him?

rusty redcloud


Do you think that berating him for not having had a survey when he bought

a new
boat is *helping* him?


It will help others avoid the same mistake. Meanwhile he didn't get

berated
until he persisted in doing things that will make his problem worse rather

than
better. He needs to be shaken awake. Meanwhile, I ask again: How are YOU

helping
him? ...I thought so!

rusty redcloud




John H May 8th 05 02:53 PM

On Sun, 08 May 2005 13:18:10 GMT, "Clams Canino" wrote:

It's OK - you two can squabble away.

I already told him all he needs to know to fight paper with paper.

-W


And did so in a nice manner without an attempt to make the individual look
foolish.
--
John H

"All decisions are the result of binary thinking."

Doug Kanter May 9th 05 02:49 PM


"Red CloudŽ" wrote in message
...
On Sun, 08 May 2005 07:56:04 -0400, John H wrote:

On Sun, 08 May 2005 00:47:02 GMT, Red CloudŽ
wrote:

On Sat, 07 May 2005 08:44:10 -0400, John H wrote:

On Fri, 06 May 2005 23:05:06 GMT, Red CloudŽ
wrote:


I still don't think you are "getting it". A surveyor would have found
enough of
the defects in the hull to make the case for replacing the hull.

'Would have', 'should have'. You don't know that a surveyor would have
found all
the defects! He was a new boat buyer. He wasn't as 'experienced' as you
are. He
didn't know it all.

When I bought my first boat I didn't know it all either. I didn't get a
survey
done. Now, jump on my back for a while.

Holy ****, give the guy a break.

The "guy" has presented himself as someone who is impatient and always
looking
to find the cheap way out of every situation. The best break he can get
is
someone telling him he is doing it all wrong. No one would have found
ALL of
the defects, but a surveyor would have found enough of them to avoid this
whole
mess. Meanwhile, he is now saying that the manufacturer is taking the
boat to
"repair" it. They will not find and fix all the bad spots either, The
point is
that NO ONE can find ALL the bad spots in this hull because it is a total
cluster****. They can not make this hull right.

The guy doen't need a break from me. He needs to get focused and take
care of
this ****ed up situation. I'm doing my best to point that out to him. Ho
w are
you helping him?

rusty redcloud


Do you think that berating him for not having had a survey when he bought
a new
boat is *helping* him?


It will help others avoid the same mistake. Meanwhile he didn't get
berated
until he persisted in doing things that will make his problem worse rather
than
better. He needs to be shaken awake. Meanwhile, I ask again: How are YOU
helping
him? ...I thought so!

rusty redcloud


I think that at this point, the OP needs someone like Tony Soprano.




All times are GMT +1. The time now is 07:26 AM.

Powered by vBulletin® Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright Š2004 - 2014 BoatBanter.com