I would start by calling the Manufacturer and tell them you want your money
back as the boat has not been fixed and the dealer is making a mess of it.
And since it is now summer and you won't have a boat for a while you would
like to get your money back and go get a real boat. Just a phone call.
Might save you the lawyer fee, inspection fee, etc..
Manufacturers do buy boats back that are flawed.

By the way - what dealer does fiberglass repair. This is an art and takes a
specialized fiberglass shop to do it right.

--
Tony
my boats and cars at http://t.thomas.home.mchsi.com
"TC" wrote in message
.. .
Red Cloud) wrote:

On Fri, 06 May 2005 11:11:09 GMT, "TC" wrote:

Red Cloud. wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

I bought a new boat last year. I have not even had it a year. A
couple months into ownership, small cracks began to form where
the deck meets the sides. There were some other cracks
throughout the hull, mostly on curved egdes. Not really bad but
cracks nonetheless on a new boat.

I took the boat back to the dealership (different from the
manufacture) and they spoke with the manufacture. The boat
manufacture said these were from the glass being too thick. They
said to grind it down and smooth it out. The dealership decided
to fix it by grinding down the cracks and reglassing. After
grinding it down a bit, the dealer found voids in the glass and
they think this is the problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my
season for Dolphin and Cobia) and when I went to pick it up
today, I was PO'd. There were still a few small cracks, the
glass job on the seams was not finished correctly (a lip around
the edge from tape, I assume, glass that was rough and not
buffed; also glass that needed sanding); the boat obviously was
only washed but not buffed, etc. I ran my hand on parts of the
boat and picked glass dust. The glass was not smooth and shiny
in the work areas but coarse and rough - like it was sanded and
left that way.
I told the shop manager that I used to work for an autobody shop.
When we completed a vehicle, it was detailed. Any issues could be
easily found at this point and fixed. He was expecting me to
accept this poor workmanship by saying he has a new detail crew.

I also complained about a guage that retained moisture for a day
or two after getting wet - the only one out of 7 guages. They
said that's just the way it is, nothing they can do.

And to boot, I was told by another dealership location (same
company) that they were not going to carry my boat anymore. My
salesman said he was full of it. Guess what? The shop manager
tells me not only are they not going to carry my boat, but my
motor won't be carried either.

At this point, what can I do? I would like to work this out so I
can go fishing. Should I contact an attorney? Would I be out of
line to ask for some compensation for my "pain and suffering" -
only a fisherman will understand LOL. I mean, it looks like I
will be without my boat for at least a month of excellent
fishing. I bought a new boat and I feel like I have a used one.

Thoughts? Opinions?

Why didn't your independant surveyor catch these problems before
you took delivery?

rusty redcloud

These problems did not start showing up until about a month or so
after I got the boat - presumably after I started using it and the
impact or flexing of the boat brought them to the surface.

Did you have the boat professionally surveyed before accepting
delivery?

rusty redcloud

No. It's a brand new boat. I'm new to new boats but not used boats. I
never have new cars surveyed either. Should you have a new boat
surveyed?

Depends on the boat but in general no. That is what you have a warrenty
for.

--
Tony
my boats and cars at http://t.thomas.home.mchsi.com
"Peter Aitken" wrote in message
m...
"Red Cloud®" wrote in message
...
On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

snipped

Why didn't your independant surveyor catch these problems before you took
delivery?

I have never heard of using a surveyor for a new boat. Is this common
practice?

--
Peter Aitken

Remove the crap from my email address before using.

"Peter Aitken" wrote in message
m...
"Red Cloud®" wrote in message
...
On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

snipped

Why didn't your independant surveyor catch these problems before you took
delivery?

I have never heard of using a surveyor for a new boat. Is this common
practice?

--
Peter Aitken

Remove the crap from my email address before using.

Common, no. Recommended, yes. Even though the boat is new does not mean it
will not have structural or mechanical problems.

"tony thomas" wrote in message
news:taLee.60123$c24.16418@attbi_s72...
Depends on the boat but in general no. That is what you have a warrenty
for.

--
Tony


A surveyor will identify the problems prior to you signing the contract,
thus eliminating having to hasstle with the warranty fine print.

Many dealers could care less about customer service once you sign the
contract.

JimH wrote:


"TC" wrote in message
.. .
Red Cloud) wrote:

On Fri, 06 May 2005 11:11:09 GMT, "TC" wrote:

Red Cloud. wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC"
wrote:
18' CC

I bought a new boat last year. I have not even had it a year.
A couple months into ownership, small cracks began to form
where the deck meets the sides. There were some other cracks
throughout the hull, mostly on curved egdes. Not really bad
but cracks nonetheless on a new boat.

I took the boat back to the dealership (different from the
manufacture) and they spoke with the manufacture. The boat
manufacture said these were from the glass being too thick.
They said to grind it down and smooth it out. The dealership
decided to fix it by grinding down the cracks and reglassing.
After grinding it down a bit, the dealer found voids in the
glass and they think this is the problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my
season for Dolphin and Cobia) and when I went to pick it up
today, I was PO'd. There were still a few small cracks, the
glass job on the seams was not finished correctly (a lip
around the edge from tape, I assume, glass that was rough and
not buffed; also glass that needed sanding); the boat
obviously was only washed but not buffed, etc. I ran my hand
on parts of the boat and picked glass dust. The glass was not
smooth and shiny in the work areas but coarse and rough -
like it was sanded and left that way.
I told the shop manager that I used to work for an autobody
shop. When we completed a vehicle, it was detailed. Any
issues could be easily found at this point and fixed. He was
expecting me to accept this poor workmanship by saying he has
a new detail crew.
I also complained about a guage that retained moisture for a
day or two after getting wet - the only one out of 7 guages.
They said that's just the way it is, nothing they can do.

And to boot, I was told by another dealership location (same
company) that they were not going to carry my boat anymore. My
salesman said he was full of it. Guess what? The shop manager
tells me not only are they not going to carry my boat, but my
motor won't be carried either.

At this point, what can I do? I would like to work this out
so I can go fishing. Should I contact an attorney? Would I be
out of line to ask for some compensation for my "pain and
suffering" - only a fisherman will understand LOL. I mean, it
looks like I will be without my boat for at least a month of
excellent fishing. I bought a new boat and I feel like I have
a used one.
Thoughts? Opinions?

Why didn't your independant surveyor catch these problems before
you took delivery?

rusty redcloud

These problems did not start showing up until about a month or so
after I got the boat - presumably after I started using it and
the impact or flexing of the boat brought them to the surface.

Did you have the boat professionally surveyed before accepting
delivery?

rusty redcloud

No. It's a brand new boat. I'm new to new boats but not used boats.
I never have new cars surveyed either. Should you have a new boat
surveyed?

Yes, and this is a good example why.

Would this person have been able to determine if the boat had voids?

tony thomas wrote:

I would start by calling the Manufacturer and tell them you want your
money back as the boat has not been fixed and the dealer is making a
mess of it. And since it is now summer and you won't have a boat for
a while you would like to get your money back and go get a real boat.
Just a phone call. Might save you the lawyer fee, inspection fee,
etc.. Manufacturers do buy boats back that are flawed.

By the way - what dealer does fiberglass repair. This is an art and
takes a specialized fiberglass shop to do it right.

Actually, the dealer wanted the manufacture to replace the hull and
they refused. I don't think I'd get anywhere calling the manufacture.

"Red Cloud©" wrote in message
...
On Fri, 06 May 2005 13:53:09 GMT, "Peter Aitken"
wrote:

"Red Cloud®" wrote in message
. ..
On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

snipped

Why didn't your independant surveyor catch these problems before you
took
delivery?

I have never heard of using a surveyor for a new boat. Is this common
practice?

It is not nearly as common as it should be. It is, however, highly
recommended, and this poster's problems demonstartes exactly why it is
so valuable. He has now spent a large amount of money on a boat that
cannot be used, and will never be "right". He's going to go through
months, or years of aggravation, and further expense for lawyers and
nonsense before there is any chance of resolution. Meanwhile his money
is tied up, he has no boat, and he has added a long stretch of stress
misery and anguish to replace his boating adventures.

Brand new boats always have minor flaws, which should be addressed
before acceptance. Some boats, such as this one have huge problems,
and should not be accepted for final purchase at all. A surveyor will
discover things long before they become apparent to the consumer. This
boat does not sound as if it would have made it through a competent,
professional survey. A survey costs relatively little, and can save
you a nightmare and large amounts of time and money.

rusty redcloud

Interesting, particularly since we are in the process of shopping for a new
boat. It seems that most serious problems - such as the ones in the original
post - would not be found by a surveyor, or is that not the case? Maybe its
the approach of better to find some problems even if you cannot find all of
them?

--
Peter Aitken

"TC" wrote in message
.. .


No. It's a brand new boat. I'm new to new boats but not used boats. I
never have new cars surveyed either. Should you have a new boat
surveyed?

There are lemon laws for cars. And, when there are recalls, it makes the
news, so they do (or at least pretend to do) as much as they can to fix
problems. With boats, things are a bit murkier.

"TC" wrote in message
.. .
JimH wrote:


"TC" wrote in message
.. .
Red Cloud) wrote:

On Fri, 06 May 2005 11:11:09 GMT, "TC" wrote:

Red Cloud. wrote:

On Fri, 06 May 2005 00:22:01 GMT, "TC"
wrote:
18' CC

I bought a new boat last year. I have not even had it a year.
A couple months into ownership, small cracks began to form
where the deck meets the sides. There were some other cracks
throughout the hull, mostly on curved egdes. Not really bad
but cracks nonetheless on a new boat.

I took the boat back to the dealership (different from the
manufacture) and they spoke with the manufacture. The boat
manufacture said these were from the glass being too thick.
They said to grind it down and smooth it out. The dealership
decided to fix it by grinding down the cracks and reglassing.
After grinding it down a bit, the dealer found voids in the
glass and they think this is the problem.

Are the other cracks voids? Will more cracks form?

Anyway, they have had my boat for 3 weeks now (eating up my
season for Dolphin and Cobia) and when I went to pick it up
today, I was PO'd. There were still a few small cracks, the
glass job on the seams was not finished correctly (a lip
around the edge from tape, I assume, glass that was rough and
not buffed; also glass that needed sanding); the boat
obviously was only washed but not buffed, etc. I ran my hand
on parts of the boat and picked glass dust. The glass was not
smooth and shiny in the work areas but coarse and rough -
like it was sanded and left that way.
I told the shop manager that I used to work for an autobody
shop. When we completed a vehicle, it was detailed. Any
issues could be easily found at this point and fixed. He was
expecting me to accept this poor workmanship by saying he has
a new detail crew.
I also complained about a guage that retained moisture for a
day or two after getting wet - the only one out of 7 guages.
They said that's just the way it is, nothing they can do.

And to boot, I was told by another dealership location (same
company) that they were not going to carry my boat anymore. My
salesman said he was full of it. Guess what? The shop manager
tells me not only are they not going to carry my boat, but my
motor won't be carried either.

At this point, what can I do? I would like to work this out
so I can go fishing. Should I contact an attorney? Would I be
out of line to ask for some compensation for my "pain and
suffering" - only a fisherman will understand LOL. I mean, it
looks like I will be without my boat for at least a month of
excellent fishing. I bought a new boat and I feel like I have
a used one.
Thoughts? Opinions?

Why didn't your independant surveyor catch these problems before
you took delivery?

rusty redcloud

These problems did not start showing up until about a month or so
after I got the boat - presumably after I started using it and
the impact or flexing of the boat brought them to the surface.

Did you have the boat professionally surveyed before accepting
delivery?

rusty redcloud

No. It's a brand new boat. I'm new to new boats but not used boats.
I never have new cars surveyed either. Should you have a new boat
surveyed?

Yes, and this is a good example why.

Would this person have been able to determine if the boat had voids?

That is a question that cannot be answered accurately. So the answer
is....possibly.

I would err on the side of caution and have hired a surveyor prior to the
purchase. But hindsight is always 20:20. ;-)

"JimH" wrote in message
...

"Peter Aitken" wrote in message
m...
"Red Cloud®" wrote in message
...
On Fri, 06 May 2005 00:22:01 GMT, "TC" wrote:

18' CC

snipped

Why didn't your independant surveyor catch these problems before you
took
delivery?

I have never heard of using a surveyor for a new boat. Is this common
practice?

--
Peter Aitken

Remove the crap from my email address before using.

Common, no. Recommended, yes. Even though the boat is new does not mean
it will not have structural or mechanical problems.




I'm just sort of lurking here, but what does a survey cost for a boat like
the OP's got?