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Dealer service appointments and other lies
Carl Craver wrote:
"Harry Krause" wrote in message ... Carl Craver wrote: When a customer makes an appointment at my shop I work on it the same day they drop it off. Whenever possible I also order parts in advance to be ready for the job. Carl G. Craver "Greg" wrote in message ... What is the average time between when the tell you to bring your boat in and they actually start working on it? It really depends. If I drop off my Parker for service during the season, I expect it to be ready the following weekend. This is very reasonable time table. There are a few circumstances that may require more time, but I don't have room in my service lot to keep boats for too long. More dealers need to learn how to schedule appointments. It's a lot less frustrating for customers and there's a lot less chance of theft or damage to customer's equipment while it's at the dealership. Carl G. Craver Fortunately, our Parker dealer has lots of fenced in real estate and enough work to keep at least a dozen mechanics busy year around. |
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