Gould,


I have always thought Crownline made a good boat, and have heard from
owners
that they liked the boat.


At one time you believed the JD Power Customer Satisfaction Survey was
for
sale to the highest bidder. What happened to change your mind?


**************

My personal feelings (and nagging suspicions that the design of the
questions have a lot to do with the out come) aside, it is a fact that
Crownline won the "small runabout" category in 2004 and wound up in an
exact tie for first in the same category in 2005. Among other winners
in 2005 were Cobalt and Sea Ray. As I stated, the JD Power survey
simply indicates that other people also feel the latest boats from
Crownline are a very good product. Would I buy a boat or other product
based solely or primarily on a Powers rating? No. If I were looking at
a product that scored poorly in the Powers ratings, I'd probably take
second look to see if there might be something I missed the first time
around, but if I satisfied all of my personal standards I would not
buy or not buy based solely on Powers. It's a point of interest, not
the primary benefit of the boat.