LinkBack Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1   Report Post  
 
Posts: n/a
Default Mercury Outboards are defective


The boat contains a 99 Mercury 250, serial number
The boat and boat engine has been meticulously maintained,
and has extremely low hours, under 60.

During the life span of the boat, the initial power head
failed, which was replaced and covered by warranty.

Immediately after warranty expired, the lower gears broke.
I was quite upset, however, paid to have the lower unit
replaced. One year later the second power head failed, the
drive shaft broke.

These major failures is beyond coincidence, and is reflective
of a faulty product. Especially one that has been
well maintained and has low usage. In a limited search for similar
boats with similar engines I came across, three different instances
where the 250 engine had a major failure and had to be replaced.

Same boat, same engine, similar failure, again this is beyond
coincidence and is indicative of systemic design and manufacturing
issues with this engine.

I called Mercury support center to obtain information on 250 failures
and how we could work together to resolve this issue. I was confronted
with hostile behavior and unwillingness to work together. I am
extremely
disappointed in the quality of the product and the quality
of support.

They won't even return my email!!!!

Mercury should notify the public this engine is subjecting them to
undue
risk.

 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Mercury outboard products are defective!!!! [email protected] General 12 February 16th 05 04:48 PM
Mercury outboard products are defective!!!! [email protected] Boat Building 0 February 11th 05 08:29 PM
OT Mercury in fish basskisser General 1 August 4th 04 06:01 PM
Mercury outboards have delicate carbs? Rod McInnis General 1 April 9th 04 02:45 AM
Mercury optimax outboards Mark Stirn General 1 February 25th 04 04:51 AM


All times are GMT +1. The time now is 06:24 PM.

Powered by vBulletin® Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright ©2004-2025 BoatBanter.com.
The comments are property of their posters.
 

About Us

"It's about Boats"

 

Copyright © 2017