I can understand your frustration and there is no guarantee that the dealer
will do any better the next time..

However I would hate to see the dealer get away with poor and sloopy
customer service.. Sounds like he is hiring 'road kill' and isn't much
better himself..

I would expect that the dealer is able to back charge some of these repairs
to Bayliner and I would hate to think that he is pocketing this money
without performing the repairs your intitled to..

I would keep going back, make it his problem, not yours.. And make sure he
understand this..

--
My opinion and experience. FWIW

Steve
s/v Good Intentions