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Mr. Luddite[_4_] August 8th 17 08:28 PM

Wish I didn't ....
 

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com


Mr. Luddite[_4_] August 8th 17 10:29 PM

Wish I didn't ....
 
On 8/8/2017 4:00 PM, Justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Flagg RV in Uxbridge name keeps popping up. Turn the project over
to them. You'd end up wiring in all new circuits and building a
control panel. I don't think you want to do that.




I *know* I don't want to do that. I am going to tell him his best bet
is to take it to an RV place like Flagg, assuming even *they* want to
get involved.

Mr. Luddite[_4_] August 8th 17 10:42 PM

Wish I didn't ....
 
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.

True North[_2_] August 9th 17 03:08 AM

Wish I didn't ....
 
On Tuesday, 8 August 2017 16:28:44 UTC-3, Mr. Luddite wrote:
An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



No good deed goes unpunished!

John H[_2_] August 9th 17 11:58 AM

Wish I didn't ....
 
On Tuesday, August 8, 2017 at 5:42:59 PM UTC-4, Mr. Luddite wrote:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


I'm lucky. My slides, landing gear etc operate from individual switches. The tank lights show up on the 'display', but they've not worked since we got the rig anyway. That is a pretty common problem. I thought about searching for manuals, but it sounds like you,et al, have done all the searching that's to be done. He might try calling an RV 'junk yard' like one of those below to see if they might have it.

Johnson's Surplus
White Pigeon, MI • (269) 483-2249

Bontrager's Surplus Inc
White Pigeon, MI • (269) 483-7017

Wish him luck. Right now I'm soaking my hot water tank to remove a 'rotten egg' smell that I picked up at some campground. The book called for a solution of 4 parts vinegar to 2 parts water. But, it didn't say how much of the solution to make. Called the factory. Answer...make as much as the heater holds. So right now it's got 4 gallons of vinegar and 2 gallons of water in it. It needs to run for about 8 hours, and then get rinsed.

Hey, the camping life is rough!


Mr. Luddite[_4_] August 9th 17 12:22 PM

Wish I didn't ....
 
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.

Bill[_12_] August 9th 17 03:35 PM

Wish I didn't ....
 
Mr. Luddite wrote:
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.


The motors for the slides have to be similar to John's or anybody else's
these days. Just the control panel different. Could probably just replace
the panel with a modern one with switches. Tracing the wires might be a
pain, but a $30 tracer from Lowes, etc. should do the job.


Mr. Luddite[_4_] August 9th 17 05:41 PM

Wish I didn't ....
 
On 8/9/2017 10:35 AM, Bill wrote:
Mr. Luddite wrote:
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.


The motors for the slides have to be similar to John's or anybody else's
these days. Just the control panel different. Could probably just replace
the panel with a modern one with switches. Tracing the wires might be a
pain, but a $30 tracer from Lowes, etc. should do the job.


He can operate the slides with the remote control. It's just some
lights, maybe a roof fan and the displays for the three tanks that don't
work.



John H[_2_] August 9th 17 05:51 PM

Wish I didn't ....
 
On Wed, 9 Aug 2017 07:27:05 -0600 (MDT), justan wrote:

John H Wrote in message:
On Tuesday, August 8, 2017 at 5:42:59 PM UTC-4, Mr. Luddite wrote:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


I'm lucky. My slides, landing gear etc operate from individual switches. The tank lights show up on the 'display', but they've not worked since we got the rig anyway. That is a pretty common problem. I thought about searching for manuals, but it sounds like you,et al, have done all the searching that's to be done. He might try calling an RV 'junk yard' like one of those below to see if they might have it.

Johnson's Surplus
White Pigeon, MI ? (269) 483-2249

Bontrager's Surplus Inc
White Pigeon, MI ? (269) 483-7017

Wish him luck. Right now I'm soaking my hot water tank to remove a 'rotten egg' smell that I picked up at some campground. The book called for a solution of 4 parts vinegar to 2 parts water. But, it didn't say how much of the solution to make. Called the factory. Answer...make as much as the heater holds. So right now it's got 4 gallons of vinegar and 2 gallons of water in it. It needs to run for about 8 hours, and then get rinsed.

Hey, the camping life is rough!



Filter your water before it goes in the tank. Make sure the anode
isn't rotted away if there is one. Hook up to the city water and
use it before you decide to fill your tank with it. Sanitize the
tank and lines a couple of times a year with bleach. When you get
home from a trip drain the tank and heater and refill with your
own good water. Remember that your house water might need to be
flushed for a while after sitting while you're gone.


I do filter it first, and the anode was only about 25% used up. I checked the book to find the
anode, and couldn't find it. My dealer had talked me into putting a new drain plug in the tank which
had an anode and a petcock for easy draining. When I couldn't find a part number for the anode, I
called the factory. The technician said 'NO, NO' there should 'NOT' be an anode in there. He blamed
the smell on the use of the anode in that tank. Sure enough, I looked it up on Google and came
across this:

"The most common cause of smelly water is anaerobic bacteria that exist in some water and react with
sulfur and the magnesium and aluminum sacrificial anodes that come with most water heaters to
produce hydrogen sulfide gas, making the classic rotten egg odor."

Also, he said 'no bleach'...vinegar was the thing to use in the hot water heater. I use a bit of
bleach in the fresh water tank, as that's what my book calls for. About 1/2 cup to 15 gallons water.
Let that slosh for a trip, run it through the lines, drain it and run fresh water through the lines
for a bit.

John H[_2_] August 9th 17 05:53 PM

Wish I didn't ....
 
On Wed, 9 Aug 2017 14:35:52 -0000 (UTC), Bill wrote:

Mr. Luddite wrote:
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.


The motors for the slides have to be similar to John's or anybody else's
these days. Just the control panel different. Could probably just replace
the panel with a modern one with switches. Tracing the wires might be a
pain, but a $30 tracer from Lowes, etc. should do the job.


Probably different from mine. The Open Range has a cable slide system. The motors are on top of the
slides, operate a couple chains which pull cables back and forth to open/close the slide.

Mr. Luddite[_4_] August 9th 17 06:50 PM

Wish I didn't ....
 
On 8/9/2017 1:28 PM, justan wrote:
Bill Wrote in message:
Mr. Luddite wrote:
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.


The motors for the slides have to be similar to John's or anybody else's
these days. Just the control panel different. Could probably just replace
the panel with a modern one with switches. Tracing the wires might be a
pain, but a $30 tracer from Lowes, etc. should do the job.



The controls might be on a can bus.



I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,



Mr. Luddite[_4_] August 9th 17 06:53 PM

Wish I didn't ....
 
On 8/9/2017 1:33 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/9/2017 10:35 AM, Bill wrote:
Mr. Luddite wrote:
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.


The motors for the slides have to be similar to John's or anybody else's
these days. Just the control panel different. Could probably just replace
the panel with a modern one with switches. Tracing the wires might be a
pain, but a $30 tracer from Lowes, etc. should do the job.


He can operate the slides with the remote control. It's just some
lights, maybe a roof fan and the displays for the three tanks that don't
work.




Lights may be burned out. Fan might have a blown fuse. Mmight be
broken wire/s on tank sensors. I f you are going to work this out
choose one problem at a
time to solve. But you know that.
;-)



All the fuses are good (pulled every single one of them and even checked
for continuity with a meter). Overhead fan works if you turn it on
manually at the fan. If I could get the control panel to light up at
least I'd have a start.



[email protected] August 9th 17 07:06 PM

Wish I didn't ....
 
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


===

It sounds like the control panel in our Searay runabout. There's a
multi-function touch panel which interfaces to a controller board with
relays and solit state circuitry. It's almost impossible to debug and
we ended up replacing the whole thing.

---
This email has been checked for viruses by AVG.
http://www.avg.com


[email protected] August 9th 17 07:15 PM

Wish I didn't ....
 
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.

Bill[_12_] August 9th 17 08:30 PM

Wish I didn't ....
 
John H wrote:
On Wed, 9 Aug 2017 14:35:52 -0000 (UTC), Bill wrote:

Mr. Luddite wrote:
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.


The motors for the slides have to be similar to John's or anybody else's
these days. Just the control panel different. Could probably just replace
the panel with a modern one with switches. Tracing the wires might be a
pain, but a $30 tracer from Lowes, etc. should do the job.


Probably different from mine. The Open Range has a cable slide system.
The motors are on top of the
slides, operate a couple chains which pull cables back and forth to open/close the slide.

just motors and controlling the motors. Wire a switch to the fans. Get
a premade switch panel for a boat.


Mr. Luddite[_4_] August 9th 17 08:59 PM

Wish I didn't ....
 
On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.



---
This email has been checked for viruses by AVG.
http://www.avg.com


Mr. Luddite[_4_] August 9th 17 09:02 PM

Wish I didn't ....
 
On 8/9/2017 3:32 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/9/2017 1:33 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/9/2017 10:35 AM, Bill wrote:
Mr. Luddite wrote:
On 8/8/2017 9:12 PM, justan wrote:
"Mr. Luddite" Wrote in message:
On 8/8/2017 4:13 PM, justan wrote:
"Mr. Luddite" Wrote in message:

An elderly friend has a 2013 Keystone Cougar fifth wheel that he and his
wife snowbird to Florida in during the winter. When he came back this
year the main control panel that controls slides, lights, displays
fresh, grey and black water levels, etc. stopped working. Doesn't even
light up like it's supposed to. He asked me if I had any ideas and,
being the friendly, helpful sort I offered to see if I could find the
problem.

Not that simple. For a couple of years Keystone made these panels using
a membrane type switch panel that transmits wirelessly to a "brain" in
one of the forward compartments. Worse, there are no manuals, wiring
diagrams or schematics for the system. Worse yet, they had so many
problems with this system that they no longer make it or support it.
Checked a few places on the Internet in hopes of finding some kind of
documentation and all I found was horror story after horror story of
people with this system. Some failed shortly after they bought the
fifth wheel and never worked again.

I realized it was wireless while checking some voltages. When I checked
in the area of the "brain" my digital meter would initially read
12.something volts but then start slowly climbing to as high as 18
volts. I thought the meter was bad but when checking voltages at the
other end of the fifth wheel where the control panel is, the readings
were rock solid. Then I noticed a strange wire going nowhere that came
out of the "brain" and realized it was an antenna. The whole system
operates wirelessly and my meter was being affected by the RF noise.

The manufacturer of the wireless system is of no help either. No
diagrams available, no schematics, no replacement PC boards (everything
is surface mount). They basically have disowned anything to do with
this system.

My friend contacted a third party supplier who said they can send a
"kit" to replace the main control panel - no wireing diagrams though and
but will not guarantee it will work and no returns. The kit is $500.

I wish I never offered to help him. Now I own the damn problem.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Googled
it and came up with dead battery in remote. Also says it
wont work if you stray from front of 5th wheel.
There seems to be a lot of buzz about this problem on the internet.


Yeah, I found the thing about the batteries in the remote and how to
reset the whole system. Put new batteries in it and did the reset
procedure. No luck. Still no power on the control panel. I pulled the
panel out and checked the input voltage. It comes in on four pairs of
terminals and they all read 12.4 volts. There's a PC board in the panel
with a bunch of relays, logic chips and diodes on it. Everything is
double surface mount, so not designed to be worked on ... only replace
the whole board (which isn't made anymore).

The slides work with the remote, so that's most important as well as
some of the interior lights. There's a few more lights and the
redundant slide controls plus the input sensors from the three tanks so
the panel not working doesn't prevent them from using the rig.

Without any wiring diagrams, schematics or documentation of any kind
it's really Easter Egging as far as trying to troubleshoot.


In that case encourage them to trade it or sell it outright


That's my plan. I am going to give it one more try at trying to
determine if anything other than what's on the PC board is preventing
the panel from even turning on. If no luck with that I will recommend
as you suggested. He already bought another camper that mounts in the
bed of his truck. He's been saying that his days of hauling a big fifth
wheel are coming to an end anyway. I'll suggest that he sell the
Cougar disclosing the control panel problem and adjust the selling price
accordingly. A new owner may be willing to invest more into it in terms
of getting it fixed. If the problem was simple that's one thing. But,
unless I stumble on something today, the problem isn't simple, as
evidenced by the experiences of others who have had this system and it's
problems.


The motors for the slides have to be similar to John's or anybody else's
these days. Just the control panel different. Could probably just replace
the panel with a modern one with switches. Tracing the wires might be a
pain, but a $30 tracer from Lowes, etc. should do the job.


He can operate the slides with the remote control. It's just some
lights, maybe a roof fan and the displays for the three tanks that don't
work.




Lights may be burned out. Fan might have a blown fuse. Mmight be
broken wire/s on tank sensors. I f you are going to work this out
choose one problem at a
time to solve. But you know that.
;-)



All the fuses are good (pulled every single one of them and even checked
for continuity with a meter). Overhead fan works if you turn it on
manually at the fan. If I could get the control panel to light up at
least I'd have a start.




Is there a battery control center box. If there is there could be
up to 50 fuses and other things in it. There is no rhime or
reason as to where they put fuses and stuff in RVs. Finding and
collecting wiring and systems diagrams was the first thing I
did with my last couple of RVs.


The only fuse I found near the batteries was in a pig tail (30 amp)
that powers the landing gear. Looked around for any others and found
none. But, I'll look again.



Its Me August 9th 17 09:32 PM

Wish I didn't ....
 
On Wednesday, August 9, 2017 at 3:59:53 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


Once you get to where you can see both sides of the PC board, follow the power where it enters the board and look for a fuse onboard. It may not even look like a fuse. There are auto-resetting and one-shot current limit devices. If there is one it should be very close to the wire (or header) where the power attaches. Hopefully the board isn't multi-layer.

Mr. Luddite[_4_] August 9th 17 09:46 PM

Wish I didn't ....
 
On 8/9/2017 4:32 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 3:59:53 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


Once you get to where you can see both sides of the PC board, follow the power where it enters the board and look for a fuse onboard. It may not even look like a fuse. There are auto-resetting and one-shot current limit devices. If there is one it should be very close to the wire (or header) where the power attaches. Hopefully the board isn't multi-layer.



Thanks. I'll look. This panel is supplied with battery voltage in
three different places. All three supplies are good, at least on the
terminal strip before it connects to the board. Don't know what happens
after that and without removing the PC board, I can't see how it
connects. Hopefully I won't spill a handful of membrane switch parts on
the floor. I hate working on "other people's stuff".





---
This email has been checked for viruses by AVG.
http://www.avg.com


[email protected] August 9th 17 10:03 PM

Wish I didn't ....
 
On Wed, 9 Aug 2017 16:46:22 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 4:32 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 3:59:53 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


Once you get to where you can see both sides of the PC board, follow the power where it enters the board and look for a fuse onboard. It may not even look like a fuse. There are auto-resetting and one-shot current limit devices. If there is one it should be very close to the wire (or header) where the power attaches. Hopefully the board isn't multi-layer.



Thanks. I'll look. This panel is supplied with battery voltage in
three different places. All three supplies are good, at least on the
terminal strip before it connects to the board. Don't know what happens
after that and without removing the PC board, I can't see how it
connects. Hopefully I won't spill a handful of membrane switch parts on
the floor. I hate working on "other people's stuff".



===

In addition to testing your incoming power connections with a digital
voltmeter, I'd also suggest using a 12 volt test light. Several times
I've been fooled by circuits with a high resistance connection which
looked fine on a DVM but dropped to zero volts with even a small load
applied.

---
This email has been checked for viruses by AVG.
http://www.avg.com


Mr. Luddite[_4_] August 9th 17 10:06 PM

Wish I didn't ....
 
On 8/9/2017 5:03 PM, wrote:
On Wed, 9 Aug 2017 16:46:22 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 4:32 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 3:59:53 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


Once you get to where you can see both sides of the PC board, follow the power where it enters the board and look for a fuse onboard. It may not even look like a fuse. There are auto-resetting and one-shot current limit devices. If there is one it should be very close to the wire (or header) where the power attaches. Hopefully the board isn't multi-layer.



Thanks. I'll look. This panel is supplied with battery voltage in
three different places. All three supplies are good, at least on the
terminal strip before it connects to the board. Don't know what happens
after that and without removing the PC board, I can't see how it
connects. Hopefully I won't spill a handful of membrane switch parts on
the floor. I hate working on "other people's stuff".



===

In addition to testing your incoming power connections with a digital
voltmeter, I'd also suggest using a 12 volt test light. Several times
I've been fooled by circuits with a high resistance connection which
looked fine on a DVM but dropped to zero volts with even a small load
applied.

---
This email has been checked for viruses by AVG.
http://www.avg.com



Good point. I'll bring my old fashioned test light as well next time I
go Easter Egging. :-)



Its Me August 10th 17 01:37 AM

Wish I didn't ....
 
On Wednesday, August 9, 2017 at 4:46:30 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 4:32 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 3:59:53 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


Once you get to where you can see both sides of the PC board, follow the power where it enters the board and look for a fuse onboard. It may not even look like a fuse. There are auto-resetting and one-shot current limit devices. If there is one it should be very close to the wire (or header) where the power attaches. Hopefully the board isn't multi-layer.



Thanks. I'll look. This panel is supplied with battery voltage in
three different places. All three supplies are good, at least on the
terminal strip before it connects to the board. Don't know what happens
after that and without removing the PC board, I can't see how it
connects. Hopefully I won't spill a handful of membrane switch parts on
the floor. I hate working on "other people's stuff".


After thinking about it a little more, here are some other thoughts:

- Many times the positive input to a circuit board in this kind of application will have a power diode in series. It's to protect the board from being hooked up backwards to battery power. Alert, bad ascii art!

+V -||- board

- The backlighting you described may not be turned on/off by the board's controller, unless one of the membrane switches is an on/off and is supposed to light the board up and give you control. A membrane switch doesn't toggle on/off on its own, and can't carry much current. It would have to activate something that likely turns on a relay that then supplies power to the lighting and controller. Or the controller chip is always powered on. Maybe a bad relay?

- The controller chip will likely not run off 12 volts. There should be a regulator somewhere that takes it down to probably 5 volts. It could be bad. Look for a three legged device, probably on a heatsink, with some capacitors around it.

- Hmmm... remove all power from the board, and then re-apply after 20-30 seconds. Maybe a re-boot is needed?

- Hopefully, the membrane switches are a "sheet" switch, so there's nothing to spill. You can hope. :)

In any case this will be a tough nut to crack, especially without a schematic and parts list, unless you can find an obvious smoking gun. Good luck!

Mr. Luddite[_4_] August 10th 17 02:54 AM

Wish I didn't ....
 
On 8/9/2017 8:37 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 4:46:30 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 4:32 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 3:59:53 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


Once you get to where you can see both sides of the PC board, follow the power where it enters the board and look for a fuse onboard. It may not even look like a fuse. There are auto-resetting and one-shot current limit devices. If there is one it should be very close to the wire (or header) where the power attaches. Hopefully the board isn't multi-layer.



Thanks. I'll look. This panel is supplied with battery voltage in
three different places. All three supplies are good, at least on the
terminal strip before it connects to the board. Don't know what happens
after that and without removing the PC board, I can't see how it
connects. Hopefully I won't spill a handful of membrane switch parts on
the floor. I hate working on "other people's stuff".


After thinking about it a little more, here are some other thoughts:

- Many times the positive input to a circuit board in this kind of application will have a power diode in series. It's to protect the board from being hooked up backwards to battery power. Alert, bad ascii art!

+V -||- board

- The backlighting you described may not be turned on/off by the board's controller, unless one of the membrane switches is an on/off and is supposed to light the board up and give you control. A membrane switch doesn't toggle on/off on its own, and can't carry much current. It would have to activate something that likely turns on a relay that then supplies power to the lighting and controller. Or the controller chip is always powered on. Maybe a bad relay?

- The controller chip will likely not run off 12 volts. There should be a regulator somewhere that takes it down to probably 5 volts. It could be bad. Look for a three legged device, probably on a heatsink, with some capacitors around it.

- Hmmm... remove all power from the board, and then re-apply after 20-30 seconds. Maybe a re-boot is needed?

- Hopefully, the membrane switches are a "sheet" switch, so there's nothing to spill. You can hope. :)

In any case this will be a tough nut to crack, especially without a schematic and parts list, unless you can find an obvious smoking gun. Good luck!



Good thoughts and ideas. I had thought about the possibility of a
protective diode and it's one of the reasons I'd like to take the board
completely out and check them. They are small diodes though, but it may
be all it needs.

There *is* a main power on membrane button. Obviously right now it does
nothing (doesn't turn the panel on) which made me suspicious of a diode
as you suggested since it appears 12 volts is available to the PC board.

I've tried the "alt-control-delete" thing :-) I actually disconnected
the positive leads off off both house batteries just in case the panel
power was not removed when the main battery switch is turned off. In
fact, it's one of the suggested fixes to this problem. Unfortunately,
it didn't reset or fix anything.

The owner is away right now, so I won't get to try anything for a couple
of days.

Thanks for the suggestions.



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http://www.avg.com


[email protected] August 10th 17 06:09 AM

Wish I didn't ....
 
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.

Its Me August 10th 17 01:09 PM

Wish I didn't ....
 
On Wednesday, August 9, 2017 at 9:54:44 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 8:37 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 4:46:30 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 4:32 PM, Its Me wrote:
On Wednesday, August 9, 2017 at 3:59:53 PM UTC-4, Mr. Luddite wrote:
On 8/9/2017 2:15 PM, wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


Once you get to where you can see both sides of the PC board, follow the power where it enters the board and look for a fuse onboard. It may not even look like a fuse. There are auto-resetting and one-shot current limit devices. If there is one it should be very close to the wire (or header) where the power attaches. Hopefully the board isn't multi-layer.



Thanks. I'll look. This panel is supplied with battery voltage in
three different places. All three supplies are good, at least on the
terminal strip before it connects to the board. Don't know what happens
after that and without removing the PC board, I can't see how it
connects. Hopefully I won't spill a handful of membrane switch parts on
the floor. I hate working on "other people's stuff".


After thinking about it a little more, here are some other thoughts:

- Many times the positive input to a circuit board in this kind of application will have a power diode in series. It's to protect the board from being hooked up backwards to battery power. Alert, bad ascii art!

+V -||- board

- The backlighting you described may not be turned on/off by the board's controller, unless one of the membrane switches is an on/off and is supposed to light the board up and give you control. A membrane switch doesn't toggle on/off on its own, and can't carry much current. It would have to activate something that likely turns on a relay that then supplies power to the lighting and controller. Or the controller chip is always powered on. Maybe a bad relay?

- The controller chip will likely not run off 12 volts. There should be a regulator somewhere that takes it down to probably 5 volts. It could be bad. Look for a three legged device, probably on a heatsink, with some capacitors around it.

- Hmmm... remove all power from the board, and then re-apply after 20-30 seconds. Maybe a re-boot is needed?

- Hopefully, the membrane switches are a "sheet" switch, so there's nothing to spill. You can hope. :)

In any case this will be a tough nut to crack, especially without a schematic and parts list, unless you can find an obvious smoking gun. Good luck!



Good thoughts and ideas. I had thought about the possibility of a
protective diode and it's one of the reasons I'd like to take the board
completely out and check them. They are small diodes though, but it may
be all it needs.

There *is* a main power on membrane button. Obviously right now it does
nothing (doesn't turn the panel on) which made me suspicious of a diode
as you suggested since it appears 12 volts is available to the PC board.

I've tried the "alt-control-delete" thing :-) I actually disconnected
the positive leads off off both house batteries just in case the panel
power was not removed when the main battery switch is turned off. In
fact, it's one of the suggested fixes to this problem. Unfortunately,
it didn't reset or fix anything.

The owner is away right now, so I won't get to try anything for a couple
of days.

Thanks for the suggestions.


Last thought... could be that the membrane switch for power on/off is bad. It won't send the signal to "wake up".

I have that same issue with a remote ceiling fan controller right now. The fan buttons still work, but the light button quit. It's the kind with a circuit board that has two pads underneath a molded rubber sheet with conductive material on the back side of the buttons. Press the button, and the conductive rubber shorts the two pads. The conductive material has flaked off or worn away.

Again, good luck.

Mr. Luddite[_4_] August 10th 17 01:51 PM

Wish I didn't ....
 
On 8/10/2017 1:09 AM, wrote:
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.

---
This email has been checked for viruses by AVG.
http://www.avg.com


[email protected] August 10th 17 04:45 PM

Wish I didn't ....
 
On Thu, 10 Aug 2017 08:51:11 -0400, "Mr. Luddite"
wrote:

On 8/10/2017 1:09 AM, wrote:



I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.

Good point, I missed that this wasn't yours.
I think the safest bet is to just buy the card if you can prove that
will fix it. That will be a problem in they are no longer in
production but that is what Ebay is for ... assuming there is a good
one left in the world that someone wants to part with. Usually the
same things tend to fail over and over again. (engineering problem).
It allows techs to look good and sell a lot of weak parts but it hurts
the consumer. That was one of the things I did for a living, find
defective engineering and get the real problem fixed at the plant
level.

John H[_2_] August 15th 17 06:16 PM

Wish I didn't ....
 
On Thu, 10 Aug 2017 08:51:11 -0400, "Mr. Luddite" wrote:

On 8/10/2017 1:09 AM, wrote:
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.


I was telling a friend about this issue. He asked if your friend had contacted the Recreation
Vehicle Industry Association. When I mentioned the rig was a 2013 and the company no longer made the
part, his immediate suggestion was to call RVIA and give them the story. He's been an RV'er a long
time.

RVIA - 703-620-6003

John H[_2_] August 15th 17 06:22 PM

Wish I didn't ....
 
On Thu, 10 Aug 2017 07:16:30 -0600 (MDT), justan wrote:

"Mr. Luddite" Wrote in message:
On 8/10/2017 1:09 AM, wrote:
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.

---
This email has been checked for viruses by AVG.
http://www.avg.com



The tank sensors are easier to fix than you think. Just replace
the whole setup. Newer ones don't even drill into the tank. The
sensors are just glued to the outside of the tank. This is one
item that is pretty necessary to have working.


Yeah, but....you have to get to the side of the tank, which means dropping the underbelly, and wire
the things into the display. Or do they have their own display. We've not used ours since the rig
was new. Just plan on dumping every four days or so. If there is not sewer and we're going to be
there a while we carry a 'blue boy' along.

[email protected] August 15th 17 09:12 PM

Wish I didn't ....
 
On Tue, 15 Aug 2017 13:22:03 -0400, John H
wrote:



We've not used ours since the rig
was new. Just plan on dumping every four days or so. If there is not sewer and we're going to be
there a while we carry a 'blue boy' along.


https://www.youtube.com/watch?v=gd_qt_ijuSs

Keyser Soze August 15th 17 09:21 PM

Wish I didn't ....
 
On 8/15/17 4:12 PM, wrote:
On Tue, 15 Aug 2017 13:22:03 -0400, John H
wrote:



We've not used ours since the rig
was new. Just plan on dumping every four days or so. If there is not sewer and we're going to be
there a while we carry a 'blue boy' along.


https://www.youtube.com/watch?v=gd_qt_ijuSs


Yuck. :(


John H[_2_] August 15th 17 09:40 PM

Wish I didn't ....
 
On Tue, 15 Aug 2017 16:12:49 -0400, wrote:

On Tue, 15 Aug 2017 13:22:03 -0400, John H
wrote:



We've not used ours since the rig
was new. Just plan on dumping every four days or so. If there is not sewer and we're going to be
there a while we carry a 'blue boy' along.


https://www.youtube.com/watch?v=gd_qt_ijuSs

Mine never gets that bad. Defecation is not permitted in our rig.

Mr. Luddite[_4_] August 15th 17 10:20 PM

Wish I didn't ....
 
On 8/15/2017 1:16 PM, John H wrote:
On Thu, 10 Aug 2017 08:51:11 -0400, "Mr. Luddite" wrote:

On 8/10/2017 1:09 AM, wrote:
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.


I was telling a friend about this issue. He asked if your friend had contacted the Recreation
Vehicle Industry Association. When I mentioned the rig was a 2013 and the company no longer made the
part, his immediate suggestion was to call RVIA and give them the story. He's been an RV'er a long
time.

RVIA - 703-620-6003



I'll mention it to him but I doubt anyone can do much. Keystone screwed
up royally with this fancy wireless system and won't support it at all
anymore. Even the company who made it for them doesn't support it. Only
made it for not quite two years before dumping it due to all the problems.

I spent the day today trying one last time to find the problem with his
rig. Took the control panel completely apart, down to the three layers
of PC boards. Found a large reverse polarity protection power diode but
it checked good. The rest of the circuitry consisted of chips that I
have no way of testing. Was able to turn various systems on by
jumping 12 volts to different unmarked wires, so the potential to rewire
the whole thing using a panel with real switches instead of the silly
membrane pads that send a signal to the main CPU in the front of the
fiver. I can't believe Keystone went to all this trouble to get fancy
with a panel that has a very simple job to do.

Anyway, am reluctantly going to check into a replacement panel with real
switches and rewire the thing. I really don't want to but I feel I've
invested enough of my time into this now that I want to see success.
Besides, the guy I am helping is really a decent **** but knows
absolutely nothing about wires, switches or electricity.



[email protected] August 16th 17 12:03 AM

Wish I didn't ....
 
On Tue, 15 Aug 2017 16:40:27 -0400, John H
wrote:

Mine never gets that bad. Defecation is not permitted in our rig.


Hand them an entrenching tool and point them to the woods? ;-)



John H[_2_] August 16th 17 12:28 AM

Wish I didn't ....
 
On Tue, 15 Aug 2017 17:20:31 -0400, "Mr. Luddite" wrote:

On 8/15/2017 1:16 PM, John H wrote:
On Thu, 10 Aug 2017 08:51:11 -0400, "Mr. Luddite" wrote:

On 8/10/2017 1:09 AM, wrote:
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.


I was telling a friend about this issue. He asked if your friend had contacted the Recreation
Vehicle Industry Association. When I mentioned the rig was a 2013 and the company no longer made the
part, his immediate suggestion was to call RVIA and give them the story. He's been an RV'er a long
time.

RVIA - 703-620-6003



I'll mention it to him but I doubt anyone can do much. Keystone screwed
up royally with this fancy wireless system and won't support it at all
anymore. Even the company who made it for them doesn't support it. Only
made it for not quite two years before dumping it due to all the problems.

I spent the day today trying one last time to find the problem with his
rig. Took the control panel completely apart, down to the three layers
of PC boards. Found a large reverse polarity protection power diode but
it checked good. The rest of the circuitry consisted of chips that I
have no way of testing. Was able to turn various systems on by
jumping 12 volts to different unmarked wires, so the potential to rewire
the whole thing using a panel with real switches instead of the silly
membrane pads that send a signal to the main CPU in the front of the
fiver. I can't believe Keystone went to all this trouble to get fancy
with a panel that has a very simple job to do.

Anyway, am reluctantly going to check into a replacement panel with real
switches and rewire the thing. I really don't want to but I feel I've
invested enough of my time into this now that I want to see success.
Besides, the guy I am helping is really a decent **** but knows
absolutely nothing about wires, switches or electricity.


Larry, my buddy, thought that there was a requirement somewhere for RV manufacturers to keep parts
available for some amount of time after the rig was made.

Did he try calling Bontrager's?

Mr. Luddite[_4_] August 16th 17 02:17 AM

Wish I didn't ....
 
On 8/15/2017 7:28 PM, John H wrote:
On Tue, 15 Aug 2017 17:20:31 -0400, "Mr. Luddite" wrote:

On 8/15/2017 1:16 PM, John H wrote:
On Thu, 10 Aug 2017 08:51:11 -0400, "Mr. Luddite" wrote:

On 8/10/2017 1:09 AM, wrote:
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.


I was telling a friend about this issue. He asked if your friend had contacted the Recreation
Vehicle Industry Association. When I mentioned the rig was a 2013 and the company no longer made the
part, his immediate suggestion was to call RVIA and give them the story. He's been an RV'er a long
time.

RVIA - 703-620-6003



I'll mention it to him but I doubt anyone can do much. Keystone screwed
up royally with this fancy wireless system and won't support it at all
anymore. Even the company who made it for them doesn't support it. Only
made it for not quite two years before dumping it due to all the problems.

I spent the day today trying one last time to find the problem with his
rig. Took the control panel completely apart, down to the three layers
of PC boards. Found a large reverse polarity protection power diode but
it checked good. The rest of the circuitry consisted of chips that I
have no way of testing. Was able to turn various systems on by
jumping 12 volts to different unmarked wires, so the potential to rewire
the whole thing using a panel with real switches instead of the silly
membrane pads that send a signal to the main CPU in the front of the
fiver. I can't believe Keystone went to all this trouble to get fancy
with a panel that has a very simple job to do.

Anyway, am reluctantly going to check into a replacement panel with real
switches and rewire the thing. I really don't want to but I feel I've
invested enough of my time into this now that I want to see success.
Besides, the guy I am helping is really a decent **** but knows
absolutely nothing about wires, switches or electricity.


Larry, my buddy, thought that there was a requirement somewhere for RV manufacturers to keep parts
available for some amount of time after the rig was made.

Did he try calling Bontrager's?


Who is Bontrager's?

He has tried everyone from Keystone to the company who they
subcontracted the wireless control system from. They don't sell
replacements or support the particular system he has. I've done a lot
of research on it and it has many people who have had the same problem
with it. Only solution is to replace it with a new panel that doesn't
rely on the wireless feature.



[email protected] August 16th 17 03:09 AM

Wish I didn't ....
 
On Tue, 15 Aug 2017 21:17:43 -0400, "Mr. Luddite"
wrote:


He has tried everyone from Keystone to the company who they
subcontracted the wireless control system from. They don't sell
replacements or support the particular system he has. I've done a lot
of research on it and it has many people who have had the same problem
with it. Only solution is to replace it with a new panel that doesn't
rely on the wireless feature.


This RV business makes boats look like a cheap hobby

Bill[_12_] August 16th 17 03:27 AM

Wish I didn't ....
 
Mr. Luddite wrote:
On 8/15/2017 7:28 PM, John H wrote:
On Tue, 15 Aug 2017 17:20:31 -0400, "Mr. Luddite" wrote:

On 8/15/2017 1:16 PM, John H wrote:
On Thu, 10 Aug 2017 08:51:11 -0400, "Mr. Luddite" wrote:

On 8/10/2017 1:09 AM, wrote:
On Wed, 9 Aug 2017 15:59:43 -0400, "Mr. Luddite"
wrote:

On 8/9/2017 2:15 PM,
wrote:
On Wed, 9 Aug 2017 13:50:30 -0400, "Mr. Luddite"
wrote:

I think the problem is on the PC board in the control unit. It's
supposed to turn on, light up blue and display all the membrane switch
areas and labels. It doesn't. Has 12 volts but doesn't turn on,


That is the problem with most new things. Everything is on a single
board that may only cost a few bucks to produce in some 3d world
country but sells for hundreds of dollars. They seldom/never provide
any documentation about what is on that board. With a little knowledge
of what usually goes wrong, you might get lucky and find a bad part
you can replace on the board but they are bad about using parts with
no helpful markings on them.
I would start with the most rudimentary thing that is not working and
trace back to the 12v ... like those back lights. It may just be a
diode or regulator on the front end. (the actual controls may be 5v)
Are there any burned traces? Parts that look like they got hot?
I usually try to draw out what I see going along the traces and hope
it is not a multilayered board.
I got into this trying to fix gate controller boards. Fixed a few,
tossed a bunch. The chip that seemed to be the failing part on most
was not documented and the manufacturer was no help.



So far I have only seen one side of the control panel board. I plan to
remove it completely and inspect it. There are a bunch of tiny diodes
on it that are about the only things I can check (forward and reverse
bias) if I scrape away some of the conformal coating but nothing else is
testable that I can see so far. I think the problem *is* on the PC
board but a replacement is not available.


I have not been riveted to this thread but Justan may be on to
something. How complicated is the task this board accomplishes and can
it be done with a few relays? Those black automotive "ice cube" relays
are pretty robust (30a) and available just about anywhere. Sometime
old school is the way to go.



It's doable but I really don't want to get involved with tracing a whole
bunch of unmarked wires with no diagrams to give you a clue as to where
they go and what they control. Plus, it probably won't fix the level
indicators for the fresh, grey and black water tanks.

I've learned to be a little careful about what to sign up for on other
people's equipment. Back in my Navy days I used to repair or do
convergence and gun drive adjustments old CRT type TV sets, fixed VCR's,
radios, etc. Once you touch it, you become "on call" for any future
problems or issues.


I was telling a friend about this issue. He asked if your friend had
contacted the Recreation
Vehicle Industry Association. When I mentioned the rig was a 2013 and
the company no longer made the
part, his immediate suggestion was to call RVIA and give them the
story. He's been an RV'er a long
time.

RVIA - 703-620-6003



I'll mention it to him but I doubt anyone can do much. Keystone screwed
up royally with this fancy wireless system and won't support it at all
anymore. Even the company who made it for them doesn't support it. Only
made it for not quite two years before dumping it due to all the problems.

I spent the day today trying one last time to find the problem with his
rig. Took the control panel completely apart, down to the three layers
of PC boards. Found a large reverse polarity protection power diode but
it checked good. The rest of the circuitry consisted of chips that I
have no way of testing. Was able to turn various systems on by
jumping 12 volts to different unmarked wires, so the potential to rewire
the whole thing using a panel with real switches instead of the silly
membrane pads that send a signal to the main CPU in the front of the
fiver. I can't believe Keystone went to all this trouble to get fancy
with a panel that has a very simple job to do.

Anyway, am reluctantly going to check into a replacement panel with real
switches and rewire the thing. I really don't want to but I feel I've
invested enough of my time into this now that I want to see success.
Besides, the guy I am helping is really a decent **** but knows
absolutely nothing about wires, switches or electricity.


Larry, my buddy, thought that there was a requirement somewhere for RV
manufacturers to keep parts
available for some amount of time after the rig was made.

Did he try calling Bontrager's?


Who is Bontrager's?

He has tried everyone from Keystone to the company who they
subcontracted the wireless control system from. They don't sell
replacements or support the particular system he has. I've done a lot
of research on it and it has many people who have had the same problem
with it. Only solution is to replace it with a new panel that doesn't
rely on the wireless feature.




Design it, and sell the design.


[email protected] August 16th 17 05:14 AM

Wish I didn't ....
 
On Wed, 16 Aug 2017 02:27:05 -0000 (UTC), Bill
wrote:

Mr. Luddite wrote:



He has tried everyone from Keystone to the company who they
subcontracted the wireless control system from. They don't sell
replacements or support the particular system he has. I've done a lot
of research on it and it has many people who have had the same problem
with it. Only solution is to replace it with a new panel that doesn't
rely on the wireless feature.




Design it, and sell the design.


I suspect that this is such a niche market that it is not worth the
effort to set up a line and build them. It might be an idea for a guy
who wants to run an Ebay business out of his garage but that does not
sound like Richard.
OTOH my neighbor went down to Marco to see the guy who is "Gem boat
lift controllers" and that is exactly who he is. He seems to being
doing OK. Of course there are a lot more boat lifts than that
particular RV.

Mr. Luddite[_4_] August 16th 17 10:14 AM

Wish I didn't ....
 
On 8/16/2017 12:14 AM, wrote:
On Wed, 16 Aug 2017 02:27:05 -0000 (UTC), Bill
wrote:

Mr. Luddite wrote:



He has tried everyone from Keystone to the company who they
subcontracted the wireless control system from. They don't sell
replacements or support the particular system he has. I've done a lot
of research on it and it has many people who have had the same problem
with it. Only solution is to replace it with a new panel that doesn't
rely on the wireless feature.




Design it, and sell the design.


I suspect that this is such a niche market that it is not worth the
effort to set up a line and build them. It might be an idea for a guy
who wants to run an Ebay business out of his garage but that does not
sound like Richard.
OTOH my neighbor went down to Marco to see the guy who is "Gem boat
lift controllers" and that is exactly who he is. He seems to being
doing OK. Of course there are a lot more boat lifts than that
particular RV.


You are spot on about the niche market. Believe it or not, I thought
about making replacement panels. I searched for some data as to how
many of these wireless systems might be out there and I doubt there are
enough to make the whole process of getting panels silkscreened or
etched, picking out a supplier for decent looking switches and having
the panels punched for them, etc. The system was also used in some
other Keystone models but the panels are totally different. For the
work and investment required, it just wouldn't be worth it.

For my friend, I found some used Cougar panels from years before and
after they tried the fancy wireless system. I'll get one of them and
mount some switches and led indicators on it. The panel isn't the same
physical size, so we'll have to modify the hole in the wall where it mounts.


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