On 9/28/2015 6:56 AM, Keyser Söze wrote:
My wife's iPhone was giving signs of crapping out, so I took it over to
the local Verizon store Saturday and, without the slightest hassle, the
"tech" there simply ordered a new one for her, which is supposed to
arrive today via FEDEX.

Hell, I didn't even have to drive up to Annapolis to the Apple store,
which is something I really don't mind doing on a weekday, but "Never on
a Saturday or Sunday..."

Of course, for what one pays for Verizon cell service, one should expect
decent customer support...
Isn't it Verizon which promises to keep you in the latest and greatest
"I" phone for free so long as you continue to pay the piper for it's
service? Sounds like a great deal for you.