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Hank©[_3_]

On 12/4/2013 11:39 AM, Mr. Luddite wrote:
On 12/4/2013 11:22 AM, Hank© wrote:
On 12/4/2013 10:50 AM, Mr. Luddite wrote:
On 12/4/2013 10:42 AM, KC wrote:
On 12/4/2013 10:28 AM, Mr. Luddite wrote:
On 12/4/2013 9:54 AM, F.O.A.D. wrote:

On 12/4/13, 9:45 AM, Mr. Luddite wrote:

More than one "solution" apparently involves removing "Comcast" as
the
name of the email account. I haven't tried anything yet.

I also found some references to Thunderbird being no longer
supported on
Macs. That may not be the case however. I planned on installing
Thunderbird on her iMac if I can't get her Comcast account
working, so
I'll check into that further before proceeding.

Hmmm.

I use my name as part of the name of my email accounts, as in
" Try or whatever the
family user name is there.

Thunderbird works just fine on the newest iMacs. On my last visit to
the
Apple store, I installed it on one of the store's demo iMacs, and
then I
erased it.

If you need English speaking tech support for setting up the email,
call
me. Someone here must speak English.

Thanks. I just posted that the problem is resolved. Mrs.E. called
the
Apple support line and someone walked her through the setup.
Apparently
it took a couple of tries because at first his instructions
resulted in
the same problem. They then changed some settings (apparently *not*
port settings or anything -- they were changes to what the default
fields in the name of the account) and it now works.

I wish I knew exactly what was changed because I've been trying to
figure it out for a day. I was in the middle of gathering more info
when I received an email from her telling me it works.

Seriously, look at the "POP server" settings in the main account
area...
That is the most common problem we find with folks setting up new email
clients/new machines or new internet services, or in your case, both...

Again, the POP server worked fine from the get go. Pop is for *incoming
mail*.

The problem was with outgoing and the settings associated with it.
We checked our PCs and the settings we used in the iMac were exactly the
same initially. The Apple guy had her change a couple of them and it
now works.

You need to set up STMP. Thunderbird should have taken care of that for
you.

Pay attention down there. We are not talking about Thunderbird. We are
talking about Mrs.E.'s new iMac that does not have Thunderbird on it.

:-)

Well! What are you going to do about it?

--
Americans deserve better.

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