On 11/8/2013 7:50 PM, Mr. Luddite wrote:

I have an issue that is driving me crazy. Or crazier.

We recently had a full upgrade of all our Comcast provided equipment in
our house. It involved a new signal booster amplifier, two new, higher
bandwidth distribution amplifiers for the gazillion cable TV outlets in
the house and a new combination modem/wireless router.

We have a large house and the Comcast tech suggested getting a Netgear
WiFi extender to give the router more range. I purchased and installed
the extender. The extender adds another WiFi signal that has the same
name as the router except it has "ext" at the end of the name.

So, now the computers see two network connections available. "HomeXXXX"
and "HomeXXXX.ext"

The router signal was the stronger of the two from where I normally use
my laptop. So, I tried connecting to "HomeXXXX" and it would connect to
the router, but with no Internet access. Said "Local only".

I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it
worked fine. Local and Internet access.

Went back to the original router network signal ... Local only .. no
Internet.

I tried all the standard stuff, power down, power up of computer,
router, and even depressed the "reset" on the router. Same results.
Could only get Internet access on the extender's signal.

After about four days (and totally unrelated, I think) the new
modem/router that Comcast had installed **** the bed. The "on-line"
light would never stay on as it should.

After talking to Comcast tech help, I returned it to the local Comcast
service center and exchanged it for another one. Hooked it up, went
through the startup procedure and everything worked again normally. I
could connect to either the router directly or the extender signal and
both gave Internet access with no problems.

It all worked fine like this for about a week. About 2 hours ago, I
lost Internet access again on the router signal connection. Local
access only. Yet, when I connect to the extender's signal, I get both
local and Internet access.

Again tried the re-boots and resets. No change. I even "deleted" the
router connection and had to go through the process of re-installing the
security WPS number to connect to it again. But it still only gives
"Local only" meaning the computer is connected to the router but the
router can't connect to the Internet. When I connect to the extender's
signal (HomeXXXX.ext) everything works fine ... local and Internet access.

I can' make any sense out of this. The extender signal is nothing but a
"repeater" of the router's signal to my understanding and the extender
depends on the router for an Internet connection. So why can I connect
to the Internet with it but only get a "local network" connection when I
try the router's signal?

Any insight would sure be appreciated. This is driving me nuts.

Sounds like the extender is grabbing your wi-fi and not letting the
router pass signals from your computers to the modem section. But since
you've already swapped the extender try a new modem-router or a
different brand. I'm surprised Comcast couldn't provide the solution
with their own equipment.

I have an issue that is driving me crazy. Or crazier.

We recently had a full upgrade of all our Comcast provided equipment in
our house. It involved a new signal booster amplifier, two new, higher
bandwidth distribution amplifiers for the gazillion cable TV outlets in
the house and a new combination modem/wireless router.

We have a large house and the Comcast tech suggested getting a Netgear
WiFi extender to give the router more range. I purchased and installed
the extender. The extender adds another WiFi signal that has the same
name as the router except it has "ext" at the end of the name.

So, now the computers see two network connections available. "HomeXXXX"
and "HomeXXXX.ext"

The router signal was the stronger of the two from where I normally use
my laptop. So, I tried connecting to "HomeXXXX" and it would connect to
the router, but with no Internet access. Said "Local only".

I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it
worked fine. Local and Internet access.

Went back to the original router network signal ... Local only .. no
Internet.

I tried all the standard stuff, power down, power up of computer,
router, and even depressed the "reset" on the router. Same results.
Could only get Internet access on the extender's signal.

After about four days (and totally unrelated, I think) the new
modem/router that Comcast had installed **** the bed. The "on-line"
light would never stay on as it should.

After talking to Comcast tech help, I returned it to the local Comcast
service center and exchanged it for another one. Hooked it up, went
through the startup procedure and everything worked again normally. I
could connect to either the router directly or the extender signal and
both gave Internet access with no problems.

It all worked fine like this for about a week. About 2 hours ago, I
lost Internet access again on the router signal connection. Local
access only. Yet, when I connect to the extender's signal, I get both
local and Internet access.

Again tried the re-boots and resets. No change. I even "deleted" the
router connection and had to go through the process of re-installing the
security WPS number to connect to it again. But it still only gives
"Local only" meaning the computer is connected to the router but the
router can't connect to the Internet. When I connect to the extender's
signal (HomeXXXX.ext) everything works fine ... local and Internet access.

I can' make any sense out of this. The extender signal is nothing but a
"repeater" of the router's signal to my understanding and the extender
depends on the router for an Internet connection. So why can I connect
to the Internet with it but only get a "local network" connection when I
try the router's signal?

Any insight would sure be appreciated. This is driving me nuts.

"Mr. Luddite" wrote:
I have an issue that is driving me crazy. Or crazier.

We recently had a full upgrade of all our Comcast provided equipment in
our house. It involved a new signal booster amplifier, two new, higher
bandwidth distribution amplifiers for the gazillion cable TV outlets in
the house and a new combination modem/wireless router.

We have a large house and the Comcast tech suggested getting a Netgear
WiFi extender to give the router more range. I purchased and installed
the extender. The extender adds another WiFi signal that has the same
name as the router except it has "ext" at the end of the name.

So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext"

The router signal was the stronger of the two from where I normally use
my laptop. So, I tried connecting to "HomeXXXX" and it would connect to
the router, but with no Internet access. Said "Local only".

I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it
worked fine. Local and Internet access.

Went back to the original router network signal ... Local only .. no Internet.

I tried all the standard stuff, power down, power up of computer, router,
and even depressed the "reset" on the router. Same results.
Could only get Internet access on the extender's signal.

After about four days (and totally unrelated, I think) the new
modem/router that Comcast had installed **** the bed. The "on-line"
light would never stay on as it should.

After talking to Comcast tech help, I returned it to the local Comcast
service center and exchanged it for another one. Hooked it up, went
through the startup procedure and everything worked again normally. I
could connect to either the router directly or the extender signal and
both gave Internet access with no problems.

It all worked fine like this for about a week. About 2 hours ago, I lost
Internet access again on the router signal connection. Local access
only. Yet, when I connect to the extender's signal, I get both local and Internet access.

Again tried the re-boots and resets. No change. I even "deleted" the
router connection and had to go through the process of re-installing the
security WPS number to connect to it again. But it still only gives
"Local only" meaning the computer is connected to the router but the
router can't connect to the Internet. When I connect to the extender's
signal (HomeXXXX.ext) everything works fine ... local and Internet access.

I can' make any sense out of this. The extender signal is nothing but a
"repeater" of the router's signal to my understanding and the extender
depends on the router for an Internet connection. So why can I connect
to the Internet with it but only get a "local network" connection when I
try the router's signal?

Any insight would sure be appreciated. This is driving me nuts.

I would remove the extender first and see if the router problems go away.
Maybe is the extender over loading the router.

On 11/8/13, 7:50 PM, Mr. Luddite wrote:

I have an issue that is driving me crazy. Or crazier.

We recently had a full upgrade of all our Comcast provided equipment in
our house. It involved a new signal booster amplifier, two new, higher
bandwidth distribution amplifiers for the gazillion cable TV outlets in
the house and a new combination modem/wireless router.

We have a large house and the Comcast tech suggested getting a Netgear
WiFi extender to give the router more range. I purchased and installed
the extender. The extender adds another WiFi signal that has the same
name as the router except it has "ext" at the end of the name.

So, now the computers see two network connections available. "HomeXXXX"
and "HomeXXXX.ext"

The router signal was the stronger of the two from where I normally use
my laptop. So, I tried connecting to "HomeXXXX" and it would connect to
the router, but with no Internet access. Said "Local only".

I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it
worked fine. Local and Internet access.

Went back to the original router network signal ... Local only .. no
Internet.

I tried all the standard stuff, power down, power up of computer,
router, and even depressed the "reset" on the router. Same results.
Could only get Internet access on the extender's signal.

After about four days (and totally unrelated, I think) the new
modem/router that Comcast had installed **** the bed. The "on-line"
light would never stay on as it should.

After talking to Comcast tech help, I returned it to the local Comcast
service center and exchanged it for another one. Hooked it up, went
through the startup procedure and everything worked again normally. I
could connect to either the router directly or the extender signal and
both gave Internet access with no problems.

It all worked fine like this for about a week. About 2 hours ago, I
lost Internet access again on the router signal connection. Local
access only. Yet, when I connect to the extender's signal, I get both
local and Internet access.

Again tried the re-boots and resets. No change. I even "deleted" the
router connection and had to go through the process of re-installing the
security WPS number to connect to it again. But it still only gives
"Local only" meaning the computer is connected to the router but the
router can't connect to the Internet. When I connect to the extender's
signal (HomeXXXX.ext) everything works fine ... local and Internet access.

I can' make any sense out of this. The extender signal is nothing but a
"repeater" of the router's signal to my understanding and the extender
depends on the router for an Internet connection. So why can I connect
to the Internet with it but only get a "local network" connection when I
try the router's signal?

Any insight would sure be appreciated. This is driving me nuts.


You might find a hint he

http://tinyurl.com/lf3uwm9


I set up a second router as a wired repeater and it works fine for me,
but I've got the Cat5E wires running through the walls to every room.


--
Religion: together we can find the cure.

On 11/8/2013 7:58 PM, Califbill wrote:

"Mr. Luddite" wrote:
I have an issue that is driving me crazy. Or crazier.

We recently had a full upgrade of all our Comcast provided equipment in
our house. It involved a new signal booster amplifier, two new, higher
bandwidth distribution amplifiers for the gazillion cable TV outlets in
the house and a new combination modem/wireless router.

We have a large house and the Comcast tech suggested getting a Netgear
WiFi extender to give the router more range. I purchased and installed
the extender. The extender adds another WiFi signal that has the same
name as the router except it has "ext" at the end of the name.

So, now the computers see two network connections available. "HomeXXXX" and "HomeXXXX.ext"

The router signal was the stronger of the two from where I normally use
my laptop. So, I tried connecting to "HomeXXXX" and it would connect to
the router, but with no Internet access. Said "Local only".

I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it
worked fine. Local and Internet access.

Went back to the original router network signal ... Local only .. no Internet.

I tried all the standard stuff, power down, power up of computer, router,
and even depressed the "reset" on the router. Same results.
Could only get Internet access on the extender's signal.

After about four days (and totally unrelated, I think) the new
modem/router that Comcast had installed **** the bed. The "on-line"
light would never stay on as it should.

After talking to Comcast tech help, I returned it to the local Comcast
service center and exchanged it for another one. Hooked it up, went
through the startup procedure and everything worked again normally. I
could connect to either the router directly or the extender signal and
both gave Internet access with no problems.

It all worked fine like this for about a week. About 2 hours ago, I lost
Internet access again on the router signal connection. Local access
only. Yet, when I connect to the extender's signal, I get both local and Internet access.

Again tried the re-boots and resets. No change. I even "deleted" the
router connection and had to go through the process of re-installing the
security WPS number to connect to it again. But it still only gives
"Local only" meaning the computer is connected to the router but the
router can't connect to the Internet. When I connect to the extender's
signal (HomeXXXX.ext) everything works fine ... local and Internet access.

I can' make any sense out of this. The extender signal is nothing but a
"repeater" of the router's signal to my understanding and the extender
depends on the router for an Internet connection. So why can I connect
to the Internet with it but only get a "local network" connection when I
try the router's signal?

Any insight would sure be appreciated. This is driving me nuts.



I would remove the extender first and see if the router problems go away.
Maybe is the extender over loading the router.


Tried that. Still could not connect to the Internet via the router
signal. Had to plug the extender back in to get Internet access.

Weird.

I am going to try contacting Netgear. Maybe they have the answer.

On 11/8/2013 8:00 PM, F.O.A.D. wrote:
On 11/8/13, 7:50 PM, Mr. Luddite wrote:

I have an issue that is driving me crazy. Or crazier.

We recently had a full upgrade of all our Comcast provided equipment in
our house. It involved a new signal booster amplifier, two new, higher
bandwidth distribution amplifiers for the gazillion cable TV outlets in
the house and a new combination modem/wireless router.

We have a large house and the Comcast tech suggested getting a Netgear
WiFi extender to give the router more range. I purchased and installed
the extender. The extender adds another WiFi signal that has the same
name as the router except it has "ext" at the end of the name.

So, now the computers see two network connections available. "HomeXXXX"
and "HomeXXXX.ext"

The router signal was the stronger of the two from where I normally use
my laptop. So, I tried connecting to "HomeXXXX" and it would connect to
the router, but with no Internet access. Said "Local only".

I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it
worked fine. Local and Internet access.

Went back to the original router network signal ... Local only .. no
Internet.

I tried all the standard stuff, power down, power up of computer,
router, and even depressed the "reset" on the router. Same results.
Could only get Internet access on the extender's signal.

After about four days (and totally unrelated, I think) the new
modem/router that Comcast had installed **** the bed. The "on-line"
light would never stay on as it should.

After talking to Comcast tech help, I returned it to the local Comcast
service center and exchanged it for another one. Hooked it up, went
through the startup procedure and everything worked again normally. I
could connect to either the router directly or the extender signal and
both gave Internet access with no problems.

It all worked fine like this for about a week. About 2 hours ago, I
lost Internet access again on the router signal connection. Local
access only. Yet, when I connect to the extender's signal, I get both
local and Internet access.

Again tried the re-boots and resets. No change. I even "deleted" the
router connection and had to go through the process of re-installing the
security WPS number to connect to it again. But it still only gives
"Local only" meaning the computer is connected to the router but the
router can't connect to the Internet. When I connect to the extender's
signal (HomeXXXX.ext) everything works fine ... local and Internet
access.

I can' make any sense out of this. The extender signal is nothing but a
"repeater" of the router's signal to my understanding and the extender
depends on the router for an Internet connection. So why can I connect
to the Internet with it but only get a "local network" connection when I
try the router's signal?

Any insight would sure be appreciated. This is driving me nuts.


You might find a hint he

http://tinyurl.com/lf3uwm9


I set up a second router as a wired repeater and it works fine for me,
but I've got the Cat5E wires running through the walls to every room.




Thanks. I read through it but don't see anything related to this
problem. The instructions that came with the Netgear Extender has two
installation options. I followed the preferred and recommended one
which is pretty simple and does not require going to their website. You
simply plug it in, wait until a certain light turns green, push a "WiFi"
button on it, then, within 2 minutes push the "WiFi" button on the
router. That syncs the two together and automatically sets the router
signal as being the default signal received by the extender.

I'll end up contacting Netgear. It's strange that this has happened
twice with two different routers.

On 11/8/2013 7:26 PM, Hank© wrote:
On 11/8/2013 7:50 PM, Mr. Luddite wrote:

I have an issue that is driving me crazy. Or crazier.

We recently had a full upgrade of all our Comcast provided equipment in
our house. It involved a new signal booster amplifier, two new, higher
bandwidth distribution amplifiers for the gazillion cable TV outlets in
the house and a new combination modem/wireless router.

We have a large house and the Comcast tech suggested getting a Netgear
WiFi extender to give the router more range. I purchased and installed
the extender. The extender adds another WiFi signal that has the same
name as the router except it has "ext" at the end of the name.

So, now the computers see two network connections available. "HomeXXXX"
and "HomeXXXX.ext"

The router signal was the stronger of the two from where I normally use
my laptop. So, I tried connecting to "HomeXXXX" and it would connect to
the router, but with no Internet access. Said "Local only".

I tried connecting to the weaker "HomeXXXX.ext" (extender) signal and it
worked fine. Local and Internet access.

Went back to the original router network signal ... Local only .. no
Internet.

I tried all the standard stuff, power down, power up of computer,
router, and even depressed the "reset" on the router. Same results.
Could only get Internet access on the extender's signal.

After about four days (and totally unrelated, I think) the new
modem/router that Comcast had installed **** the bed. The "on-line"
light would never stay on as it should.

After talking to Comcast tech help, I returned it to the local Comcast
service center and exchanged it for another one. Hooked it up, went
through the startup procedure and everything worked again normally. I
could connect to either the router directly or the extender signal and
both gave Internet access with no problems.

It all worked fine like this for about a week. About 2 hours ago, I
lost Internet access again on the router signal connection. Local
access only. Yet, when I connect to the extender's signal, I get both
local and Internet access.

Again tried the re-boots and resets. No change. I even "deleted" the
router connection and had to go through the process of re-installing the
security WPS number to connect to it again. But it still only gives
"Local only" meaning the computer is connected to the router but the
router can't connect to the Internet. When I connect to the extender's
signal (HomeXXXX.ext) everything works fine ... local and Internet
access.

I can' make any sense out of this. The extender signal is nothing but a
"repeater" of the router's signal to my understanding and the extender
depends on the router for an Internet connection. So why can I connect
to the Internet with it but only get a "local network" connection when I
try the router's signal?

Any insight would sure be appreciated. This is driving me nuts.

Sounds like the extender is grabbing your wi-fi and not letting the
router pass signals from your computers to the modem section. But since
you've already swapped the extender try a new modem-router or a
different brand. I'm surprised Comcast couldn't provide the solution
with their own equipment.


I haven't changed the extender. I changed the modem/router. Both
worked for a few days (could connect to either the extender or the
router) but then stopped connecting with the router.

On 11/8/2013 7:58 PM, Califbill wrote:

"Mr. Luddite" wrote:

I have an issue that is driving me crazy. Or crazier.



I would remove the extender first and see if the router problems go away.
Maybe is the extender over loading the router.


Tried that. Still could not connect to the Internet via the router
signal. Had to plug the extender back in to get Internet access.

and Hank wrote:

Sounds like the extender is grabbing your wi-fi and not letting the
router pass signals from your computers to the modem section.


Spoke too soon. I tried unplugging the extender again and this time
waited a little bit while the computer connected to the router signal.
At first it said "Local only" but, after a few seconds, made
connection to the Internet.

So, I think both you and Hank were on the right track. The extender
is somehow hogging the signal to the router and preventing the computer
from connecting via it to the Internet.

Can't say I understand why, but it seems that's what it's doing.

Tomorrow I will try experimenting by putting the extender even further
away from the router.

"Mr. Luddite" wrote:
On 11/8/2013 7:58 PM, Califbill wrote:

"Mr. Luddite" wrote:

I have an issue that is driving me crazy. Or crazier.



I would remove the extender first and see if the router problems go away.
Maybe is the extender over loading the router.


Tried that. Still could not connect to the Internet via the router
signal. Had to plug the extender back in to get Internet access.

and Hank wrote:

Sounds like the extender is grabbing your wi-fi and not letting the
router pass signals from your computers to the modem section.


Spoke too soon. I tried unplugging the extender again and this time
waited a little bit while the computer connected to the router signal.
At first it said "Local only" but, after a few seconds, made connection to the Internet.

So, I think both you and Hank were on the right track. The extender is
somehow hogging the signal to the router and preventing the computer from
connecting via it to the Internet.

Can't say I understand why, but it seems that's what it's doing.

Tomorrow I will try experimenting by putting the extender even further
away from the router.

I bought a newer router when mine stopped broadcasting very far. Thought
of just running a Cat 5 cable to family room and adding a second router
back there. May still do it, as can not get wifi signal when running the
BBQ.

On Fri, 08 Nov 2013 21:24:17 -0500, "Mr. Luddite"
wrote:


On 11/8/2013 7:58 PM, Califbill wrote:

"Mr. Luddite" wrote:

I have an issue that is driving me crazy. Or crazier.



I would remove the extender first and see if the router problems go away.
Maybe is the extender over loading the router.


Tried that. Still could not connect to the Internet via the router
signal. Had to plug the extender back in to get Internet access.

and Hank wrote:

Sounds like the extender is grabbing your wi-fi and not letting the
router pass signals from your computers to the modem section.


Spoke too soon. I tried unplugging the extender again and this time
waited a little bit while the computer connected to the router signal.
At first it said "Local only" but, after a few seconds, made
connection to the Internet.

So, I think both you and Hank were on the right track. The extender
is somehow hogging the signal to the router and preventing the computer
from connecting via it to the Internet.

Can't say I understand why, but it seems that's what it's doing.

Tomorrow I will try experimenting by putting the extender even further
away from the router.



===

If you haven't tried this already, make sure that the extender and the
primary router are transmitting on different channels (frequencies).
There should be a selection for that in the WiFi setup pages.