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Dropped my iMac off at the apple store today, and the checkover and
preauthorized repair data generated the following: Problem Description/Diagnosis Issue: Hard drive not mounting Steps to Reproduce: Verified at bar, machine qualifies for HARD DRIVE repair program for seagate Proposed Resolution: Replace hard drive under quality program Cosmetic Condition of iMac: Great no apparent damage Estimated Turn Around Time: We'll call you in 3 - 5 days Mac OS Version: 10.8.4 Hard Drive Size: 1000 GB Memory Size: 8 GB iLife Version: n/a Repair Estimate Item Number Description Price Amount Due 661-5520 Hard Drive, 1TB, 3.5", 7200, SATA $ 226.14 $ 0.00 S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00 Total (Tax not included) $ 265.14 $ 0.00 Apple prices the retail of that drive at three times what you can buy a similar one from just about anyone, but certainly lowballs the labor charge, since it is a pain in the ass to open up an iMac sans the proper tools, knowledge and guts. (all glass on the front, et cetera) I would have guessed $125 on the drive and $125 labor. Anyway, they were out of the drives, but more were scheduled to come in today or monday, so I left the computer there. No cost to me because of "quality" program. |
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