On Fri, 06 Sep 2013 15:49:57 -0400, "F.O.A.D." wrote:

Dropped my iMac off at the apple store today, and the checkover and
preauthorized repair data generated the following:

Problem Description/Diagnosis

Issue: Hard drive not mounting

Steps to Reproduce: Verified at bar, machine qualifies for HARD DRIVE
repair program for seagate

Proposed Resolution: Replace hard drive under quality program
Cosmetic Condition of iMac: Great no apparent damage

Estimated Turn Around Time: We'll call you in 3 - 5 days

Mac OS Version: 10.8.4
Hard Drive Size: 1000 GB
Memory Size: 8 GB
iLife Version: n/a



Repair Estimate
Item Number Description Price Amount Due
661-5520 Hard Drive, 1TB, 3.5", 7200, SATA $ 226.14 $ 0.00
S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00
Total (Tax not included) $ 265.14 $ 0.00

Apple prices the retail of that drive at three times what you can buy a
similar one from just about anyone, but certainly lowballs the labor
charge, since it is a pain in the ass to open up an iMac sans the proper
tools, knowledge and guts. (all glass on the front, et cetera)
I would have guessed $125 on the drive and $125 labor.

Anyway, they were out of the drives, but more were scheduled to come in
today or monday, so I left the computer there.

No cost to me because of "quality" program.



So your Mac blew a hard drive. What's to brag about? I've never had a computer blow a hard drive.

John (Gun Nut) H.
--

Hope you're having a great day!