Apple comes through for me...again.
 

The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)

Apple comes through for me...again.
 

On Sat, 18 May 2013 14:20:07 -0400, "F.O.A.D." wrote:

I don't know what was wrong with the switch and...I don't care. :)

===

To be perfectly honest, I don't think many of us care either.

Apple comes through for me...again.
 

In article ,
says...

On Sat, 18 May 2013 14:20:07 -0400, "F.O.A.D." wrote:

The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)

I doubt they repair them at all. The slaves in China will bang one out
for a few dollars. It is not worth shipping them anywhere.

That's true. Cost more for shipping than it does to have the slave shop
just make one more.

Apple comes through for me...again.
 

On 5/18/13 6:03 PM, iBoaterer wrote:
In article ,
says...

On Sat, 18 May 2013 14:20:07 -0400, "F.O.A.D." wrote:

The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)

I doubt they repair them at all. The slaves in China will bang one out
for a few dollars. It is not worth shipping them anywhere.

That's true. Cost more for shipping than it does to have the slave shop
just make one more.

How the hell would either of you know how much it costs to ship a barrel
full of broken iphones to wherever they go for repair. The phones are
repaired, because Apple frequently offers "refurbs" with new phone
warranties.

Apple comes through for me...again.
 

On 5/18/13 9:21 PM, wrote:
On Sat, 18 May 2013 18:08:40 -0400, "F.O.A.D." wrote:


How the hell would either of you know how much it costs to ship a barrel
full of broken iphones to wherever they go for repair. The phones are
repaired, because Apple frequently offers "refurbs" with new phone
warranties.

Maybe because I was in the computer hardware biz for 30 years?

Most "refurbs" are returned *working* products that are just not
factory fresh (missing original packaging etc) or products that just
needed a software reload. You are not "fixing" much on these machine
soldered boards with SMT components.

I know IBM sold monitors for over $400 and our cost was ~$39 FOB in
Korea.
You couldn't pay a guy making $20 an hour to do anything with a flaky
one for that kind of money. We chucked them in the recycle



The stuff actually being refurbed is shipped back to China and refurbed
in the same factory that built it to begin with, according to some Apple
guys who seem to know all, see all, and post all.

Apple comes through for me...again.
 

On 5/18/2013 2:20 PM, F.O.A.D. wrote:
The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)


You seem to be going to your Apple store for repairs quite frequently.

Apple comes through for me...again.
 

On 5/18/2013 6:08 PM, F.O.A.D. wrote:
On 5/18/13 6:03 PM, iBoaterer wrote:
In article ,
says...

On Sat, 18 May 2013 14:20:07 -0400, "F.O.A.D." wrote:

The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no
biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)

I doubt they repair them at all. The slaves in China will bang one out
for a few dollars. It is not worth shipping them anywhere.

That's true. Cost more for shipping than it does to have the slave shop
just make one more.

How the hell would either of you know how much it costs to ship a barrel
full of broken iphones to wherever they go for repair. The phones are
repaired, because Apple frequently offers "refurbs" with new phone
warranties.

The referbs are actually working units that were returned for whatever
reason. The defective ones are thrown away as someone else said

Apple comes through for me...again.
 

In article ,
says...

On 5/18/13 6:03 PM, iBoaterer wrote:
In article ,
says...

On Sat, 18 May 2013 14:20:07 -0400, "F.O.A.D." wrote:

The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)

I doubt they repair them at all. The slaves in China will bang one out
for a few dollars. It is not worth shipping them anywhere.

That's true. Cost more for shipping than it does to have the slave shop
just make one more.

How the hell would either of you know how much it costs to ship a barrel
full of broken iphones to wherever they go for repair. The phones are
repaired, because Apple frequently offers "refurbs" with new phone
warranties.

Of course they are repaired, no one said they weren't! And actually, I
know quite a bit about international shipping rates. Would you like to
compare notes? I didn't think so.

Apple comes through for me...again.
 

In article ,
says...

On 5/18/13 9:21 PM, wrote:
On Sat, 18 May 2013 18:08:40 -0400, "F.O.A.D." wrote:


How the hell would either of you know how much it costs to ship a barrel
full of broken iphones to wherever they go for repair. The phones are
repaired, because Apple frequently offers "refurbs" with new phone
warranties.

Maybe because I was in the computer hardware biz for 30 years?

Most "refurbs" are returned *working* products that are just not
factory fresh (missing original packaging etc) or products that just
needed a software reload. You are not "fixing" much on these machine
soldered boards with SMT components.

I know IBM sold monitors for over $400 and our cost was ~$39 FOB in
Korea.
You couldn't pay a guy making $20 an hour to do anything with a flaky
one for that kind of money. We chucked them in the recycle



The stuff actually being refurbed is shipped back to China and refurbed
in the same factory that built it to begin with, according to some Apple
guys who seem to know all, see all, and post all.

That's both Greg's and my point exactly! The poor Chinese slaves get to
slave when they make new phones, and get to slave again when they get
your's to refurbish.

Apple comes through for me...again.
 

On 5/19/13 11:06 AM, iBoaterer wrote:
In article ,
says...

On 5/18/13 6:03 PM, iBoaterer wrote:
In article ,
says...

On Sat, 18 May 2013 14:20:07 -0400, "F.O.A.D." wrote:

The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)

I doubt they repair them at all. The slaves in China will bang one out
for a few dollars. It is not worth shipping them anywhere.

That's true. Cost more for shipping than it does to have the slave shop
just make one more.

How the hell would either of you know how much it costs to ship a barrel
full of broken iphones to wherever they go for repair. The phones are
repaired, because Apple frequently offers "refurbs" with new phone
warranties.

Of course they are repaired, no one said they weren't! And actually, I
know quite a bit about international shipping rates. Would you like to
compare notes? I didn't think so.



Who said they weren't repaired?

"I doubt they repair them at all. The slaves in China will bang one out
for a few dollars. It is not worth shipping them anywhere."

Next?