Apple comes through for me...again.
 

On 5/21/13 9:04 AM, iBoaterer wrote:
In article ,
says...

In article , says...

In article om, hank57
@socialworker.net says...

On 5/20/2013 10:02 AM, BAR wrote:
In article om,
says...

On 5/18/2013 6:08 PM, F.O.A.D. wrote:
On 5/18/13 6:03 PM, iBoaterer wrote:
In article ,
says...

On Sat, 18 May 2013 14:20:07 -0400, "F.O.A.D." wrote:

The on-off switch on my iPhone 5 misbehaved once in a while. You could
press it and nothing would happen. Maybe once every 50 times, no
biggie.

So, I was in Annapolis near the local Apple store this morning and when
the store opened at 10 am, I asked if one of the techies could see if
there was a speck of dirt stuck under part of the switch, or maybe just
replace the switch.

"We'll just give you a new phone," he said. He transferred my SIM card
to a new phone, I "registered it," and then downloaded the nightly
backup I do from the Cloud, and, in 20 minutes, I was on my way. The
"old" phones are shipped to an Apple depot, where they are taken apart,
fixed, and sold as refurbished phones.

I don't know what was wrong with the switch and...I don't care. :)

I doubt they repair them at all. The slaves in China will bang one out
for a few dollars. It is not worth shipping them anywhere.

That's true. Cost more for shipping than it does to have the slave shop
just make one more.

How the hell would either of you know how much it costs to ship a barrel
full of broken iphones to wherever they go for repair. The phones are
repaired, because Apple frequently offers "refurbs" with new phone
warranties.

The referbs are actually working units that were returned for whatever
reason. The defective ones are thrown away as someone else said

Why are they referbs? I don't want junk that the manufacturer determeined was not working.

They call em referbs because it would be too embarrassing to say they
work fine but the customers didn't want them for whatever reason.

Actually the are refurbs.

What specifically qualifies as a "refurb?" Does wiping the screen down with a damp cloth
qualify?

Holy Cow!! You need the simplest of things explained to you. Yes, it
does.

http://www.merriam-webster.com/dictionary/refurbish



In the case of Apple iPhones, the returned phones are stripped down, the
battery is replaced, the phones are checked for proper operation, if
there is the slightest mark on the glass screen or case, they are
replaced. If the logic board is bad, it is trashed. The phones are
resold as "refurbs." with a full new phone warranty and eligibility for
a two year AppleCare policy.

The phone I turned in lived in an Otterbox Defender case, so there
wasn't even a fingerprint on the screen or case. If the power switch is
replaceable, that's what will happen, and Apple will stick in a new
battery and resell the phone because other than the switch, it was perfect.