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On 12/15/11 1:46 PM, Canuck57 wrote:
On 14/12/2011 2:27 PM, JustWait wrote: On 12/14/2011 4:17 PM, Canuck57 wrote: On 13/12/2011 3:24 PM, X ` Man wrote: On 12/13/11 5:09 PM, JustWait wrote: On 12/13/2011 3:06 PM, Canuck57 wrote: On 13/12/2011 9:26 AM, X ` Man wrote: Had a 9:45 AM appointment at Apple this am, gone by 10 AM Diagnosis...bad video card Solution....replace main logic board (motherboard). Video card permanently attached to motherboard. Problem Description/Diagnosis Issue: Customer states machine has garbled video Steps to reproduce: Physically observed. Fail Nvidia test Proposed Resolution: Replace MLB Cosmetic Condition: Normal wear Known Liquid Damage: No Check-in Required: Yes Username: na Password: na Would the customer prefer to create a temporary password while their computer is being serviced?: No Estimated Turn Around Time: We'll call you within 48 hours Mac OS Version: 10.7.2 Hard Drive Size: 200 GB Memory Size: 4 GB iLife Version: 09 Employee ########## Repair Estimate Item Number Description Price Amount Due 661-4960 PCBA MLB 2.4 GHZ REV2 $ 487.5 $ 0.00 S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00 Total (Tax not included) $ 526.50 $ 0.00 A $526.50 repair at no cost to me, and machine is out of warranty...it's almost four years old. Basically, I'll have a brand new machine when I get the laptop back this week. I like the ones that don't need repair. BFD, my daughter poured cokeacola on hers, three years old, burnt it out good. Sent it out, bot it back a week later, working, clean, and without an over inflated RO attached to it or a big heroic story of what the parts changer replaced...snerk It's too bad she didn't spill coke on you 18 years ago, and get back a responsible father. That isn't a product flaw, that is user negligence. You should teach your kid some self discipline. Are you kidding me? She fell next to her desk with a cup of coke in her frekin' hand. Don't be a dope... And "negligence" would have been if we didn't buy the extra "everything included" replacement policy knowing we would be using the thing in the garage, and at the motocross track. Why? You think pouring coffee and coke into a computer is normal? Most people lernt o be careful. But then again she is young. Far be it from me to stick up for iSnotty, but, really, his kid had a perfectly reasonable and nor uncommon mishap with her computer. I doubt it had anything to do with being "careful." **** happens. If only that condom hadn't slipped off your dad's dick, eh? He wasn't careful and maybe he was young. -- http://flickr.com/gp/hakr/oR82kN |
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