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Canuck57[_9_] Canuck57[_9_] is offline
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First recorded activity by BoatBanter: Oct 2009
Posts: 6,596
Default Why I Like Apple Products, continued

On 13/12/2011 9:26 AM, X ` Man wrote:
Had a 9:45 AM appointment at Apple this am, gone by 10 AM

Diagnosis...bad video card
Solution....replace main logic board (motherboard). Video card
permanently attached to motherboard.

Problem Description/Diagnosis
Issue: Customer states machine has garbled video
Steps to reproduce: Physically observed. Fail Nvidia test
Proposed Resolution: Replace MLB
Cosmetic Condition: Normal wear
Known Liquid Damage: No
Check-in Required: Yes
Username: na
Password: na
Would the customer prefer to create a temporary password while their
computer is being serviced?: No
Estimated Turn Around Time: We'll call you within 48 hours
Mac OS Version: 10.7.2
Hard Drive Size: 200 GB
Memory Size: 4 GB
iLife Version: 09

Employee ##########

Repair Estimate
Item Number Description Price Amount Due
661-4960 PCBA MLB 2.4 GHZ REV2 $ 487.5 $ 0.00
S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00

Total (Tax not included) $ 526.50 $ 0.00


A $526.50 repair at no cost to me, and machine is out of warranty...it's
almost four years old.

Basically, I'll have a brand new machine when I get the laptop back this
week.


I like the ones that don't need repair.


--
All successful people have one thing in common, if even for a moment
they think rationally.