On 12/14/2011 4:43 PM, Canuck57 wrote:
On 14/12/2011 2:39 PM, X ` Man wrote:
On 12/14/11 4:17 PM, Canuck57 wrote:
On 13/12/2011 3:24 PM, X ` Man wrote:
On 12/13/11 5:09 PM, JustWait wrote:
On 12/13/2011 3:06 PM, Canuck57 wrote:
On 13/12/2011 9:26 AM, X ` Man wrote:
Had a 9:45 AM appointment at Apple this am, gone by 10 AM

Diagnosis...bad video card
Solution....replace main logic board (motherboard). Video card
permanently attached to motherboard.

Problem Description/Diagnosis
Issue: Customer states machine has garbled video
Steps to reproduce: Physically observed. Fail Nvidia test
Proposed Resolution: Replace MLB
Cosmetic Condition: Normal wear
Known Liquid Damage: No
Check-in Required: Yes
Username: na
Password: na
Would the customer prefer to create a temporary password while their
computer is being serviced?: No
Estimated Turn Around Time: We'll call you within 48 hours
Mac OS Version: 10.7.2
Hard Drive Size: 200 GB
Memory Size: 4 GB
iLife Version: 09

Employee ##########

Repair Estimate
Item Number Description Price Amount Due
661-4960 PCBA MLB 2.4 GHZ REV2 $ 487.5 $ 0.00
S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00

Total (Tax not included) $ 526.50 $ 0.00


A $526.50 repair at no cost to me, and machine is out of
warranty...it's
almost four years old.

Basically, I'll have a brand new machine when I get the laptop back
this
week.

I like the ones that don't need repair.



BFD, my daughter poured cokeacola on hers, three years old, burnt it
out
good. Sent it out, bot it back a week later, working, clean, and
without
an over inflated RO attached to it or a big heroic story of what the
parts changer replaced...snerk


It's too bad she didn't spill coke on you 18 years ago, and get back a
responsible father.

That isn't a product flaw, that is user negligence. You should teach
your kid some self discipline.




Oh, come on...laptop accidents happen frequently. It isn't likely the
kid learned anything worthwhile from her incompetent dad.


At $499 for a new one...just buy a newer and likely aster one. Not many
are used past 3 years.



The extended plan was 99 bucks, the thing is three years old this month
and will do just fine for what we do for a couple more years anyway...