On 12/14/2011 4:17 PM, Canuck57 wrote:
On 13/12/2011 3:24 PM, X ` Man wrote:
On 12/13/11 5:09 PM, JustWait wrote:
On 12/13/2011 3:06 PM, Canuck57 wrote:
On 13/12/2011 9:26 AM, X ` Man wrote:
Had a 9:45 AM appointment at Apple this am, gone by 10 AM

Diagnosis...bad video card
Solution....replace main logic board (motherboard). Video card
permanently attached to motherboard.

Problem Description/Diagnosis
Issue: Customer states machine has garbled video
Steps to reproduce: Physically observed. Fail Nvidia test
Proposed Resolution: Replace MLB
Cosmetic Condition: Normal wear
Known Liquid Damage: No
Check-in Required: Yes
Username: na
Password: na
Would the customer prefer to create a temporary password while their
computer is being serviced?: No
Estimated Turn Around Time: We'll call you within 48 hours
Mac OS Version: 10.7.2
Hard Drive Size: 200 GB
Memory Size: 4 GB
iLife Version: 09

Employee ##########

Repair Estimate
Item Number Description Price Amount Due
661-4960 PCBA MLB 2.4 GHZ REV2 $ 487.5 $ 0.00
S1490LL/A Hardware Repair Labor $ 39.00 $ 0.00

Total (Tax not included) $ 526.50 $ 0.00


A $526.50 repair at no cost to me, and machine is out of
warranty...it's
almost four years old.

Basically, I'll have a brand new machine when I get the laptop back
this
week.

I like the ones that don't need repair.



BFD, my daughter poured cokeacola on hers, three years old, burnt it out
good. Sent it out, bot it back a week later, working, clean, and without
an over inflated RO attached to it or a big heroic story of what the
parts changer replaced...snerk


It's too bad she didn't spill coke on you 18 years ago, and get back a
responsible father.

That isn't a product flaw, that is user negligence. You should teach
your kid some self discipline.




Are you kidding me? She fell next to her desk with a cup of coke in her
frekin' hand. Don't be a dope... And "negligence" would have been if we
didn't buy the extra "everything included" replacement policy knowing we
would be using the thing in the garage, and at the motocross track.