In article ,
says...

On 11/15/11 8:49 PM, JustWait wrote:
On 11/15/2011 8:47 PM, wrote:
On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed
up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish
those were available with PC's snerk


I'm sure with all the imaginary computers at your facilities, you can
just hot swap a failed drive out instantaneously, right?

It's about that simple to do so.

On 16/11/2011 4:33 AM, X ` Man wrote:
On 11/15/11 8:49 PM, JustWait wrote:
On 11/15/2011 8:47 PM, wrote:
On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed
up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish
those were available with PC's snerk


I'm sure with all the imaginary computers at your facilities, you can
just hot swap a failed drive out instantaneously, right?

Takes about 2 minutes.

Just looked them up, due to devaluing currencies of CAD/USD and the
flood of the plants in Taiwan (but China is OK) looks like the new crop
of drives have more than doubled in price. Last one I bought was a 2TB
for $75. Now $269.

--
The reason government can't fix the economic problems as government is
the problem.

On 15/11/2011 6:49 PM, JustWait wrote:
On 11/15/2011 8:47 PM, wrote:
On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed
up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish
those were available with PC's snerk

But tells us harry can't recover his own PC.

First thing you do is make sure you can recover it yourself. As buying
a 1TB laptop drive to replace an old 200MB one has advantages that
warranter will not do.

He probably has a 250M drive or less, but could have saved the warranty
money for one of these: (and fast)

http://www.memoryexpress.com/Products/MX32627

--
The reason government can't fix the economic problems as government is
the problem.

On 11/16/11 1:32 PM, Canuck57 wrote:
On 15/11/2011 6:49 PM, JustWait wrote:
On 11/15/2011 8:47 PM, wrote:
On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed
up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish
those were available with PC's snerk

But tells us harry can't recover his own PC.

First thing you do is make sure you can recover it yourself. As buying a
1TB laptop drive to replace an old 200MB one has advantages that
warranter will not do.

He probably has a 250M drive or less, but could have saved the warranty
money for one of these: (and fast)

http://www.memoryexpress.com/Products/MX32627


D'oh. Every time you post, you demonstrate your stupidity.

The drive that failed is in a sealed iMac, not a PC box. You don't just
swap out drives in an iMac. And the iMac has a service contract, so
there is no need for me to try to take it apart.

Oh, the drive that failed was a 1 terabyte drive. My Macbook Pro laptop
has a 250 MB drive, which is more than adequate for its purpose.

I have four 2TB drives in my server.

I can "recover" the iMac from a bad software condition, but that wasn't
the case in this case.

When I have six months left on the iMac service contract, I'll sell it,
just as I did with my previous iMac, and get the latest model.

Now, anything more you wish to post out of your ignorance?

In article ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X ` Man
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.

On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.


It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been
dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I
showed up,
tech said "go to lunch." Came back 90 minutes later, new hard
drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.


It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

We know Harry, we do the same thing right up the street at Geek Squad...
You are not special, your computer is not special, your service is not
special... Except you spend an hour on the phone first...

On 11/16/2011 7:40 AM, X ` Man wrote:

It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

Made in China.

In article , dump-on-
says...

On 11/16/11 7:31 AM, BAR wrote:
In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.


It's nice to deal with it with a mannerly fellow in Oregon on the phone
who speaks American English and isn't reading off a script, and when his
suggestions fail, sets you up with a firm appointment at the local
service desk. It's certain better than dealing with "Dell Hell" or "HP
Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn.

I walk across the street with my Toshiba laptop. Spilled coffee on the
keyboard, shut it off, walked across the street with it, gave it to
Neil, the tech, and he said have a seat. Sat down, 20 minutes later, he
hands me my laptop.

On 11/16/11 10:57 AM, wrote:
On Wed, 16 Nov 2011 07:31:33 -0500, wrote:

In ,
says...

On Tue, 15 Nov 2011 18:59:18 -0500, X `
wrote:

On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote:
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called
Apple Care and the tech suggested about four different ways to try to
resuscitate it, to no avail.

So he made an appointment for me at the local Apple store. I showed up,
tech said "go to lunch." Came back 90 minutes later, new hard drive in
machine, running diagnostics.

No charge for labor or parts.

Love it.

Wow! just how old is that computer and was it still under warranty?

Two years next month. When I bought it, I paid about $100 for a three
year extended warranty. It's really nice...if I have a problem, I call
Apple Care on the phone and usually the English speaking person who
answers can work out the difficulty with me doing what is suggested. If
not, the rep makes an appointment for me at the local store.

I just reinstalled my apps and data back on the machine from a backup.

Since most hard drives are warranted for 5 years by the manufacturer
these days that seems like a great deal for Apple. Most computer
problems are caused by bad hard drives. That has been true for a long
time, pretty much since the end of the card reader and open reel tape
drive.

Usually the problems with rotating media is with a lot. You get about
10,000 that are bad and you need to have them replaced. They don't
recall them but, they do work with big commercial customers to get the
lots replaced. The consumer market, Apple is the consumer market, is
left to deal with it on an individual basis.

I never saw patterns like that and we were replacing about 400 drives
a year in Ft Myers.
We had total designs that were flawed and they had work arounds for
them. One particular drive had so much problem with the logic card
that it became a FRU. It saved the customer from losing data, very
important on a machine like an AS/400 where one drive takes out the
whole array.

In the market right now I would say the flawed design is the Western
Digital Caviar drive. That is about 70% of the drive failures I have
had.


I had a choice of drives for my server, so I bought four of these:

Seagate Constellation ES 2 TB Internal hard drive - 300 MBps - 7200 rpm

Internal - 2 TB - Seagate - SATA - SCSI - 7200 rpm
Constellation ES is the fourth generation 3.5-inch drive for enterprise
7200-rpm environments enabling cost-effective, highly efficient
enterprise storage with highest capacities, best-in-class reliability,
leading performance and optimized power and cooling. With its lowest
power consumption and highest temperature tolerance, it optimizes
chassis performance in tiered storage solutions. The only drive offering
a choice of traditional 3Gbps enterprise SATA interface for seamless
enterprise integration or the industry leading 6Gbps SAS enterprise
interface for a more reliable, scalable and sustainable high performance
enterprise solution. Constellation ES drives offer high capacity at 2TB
while providing enterprise robustness for Tier 2/nearline environments.
They are differentiated from 3.5-inch desktop drives by offering
enterprise-class reliability and superior data integrity with a UER of
1E10-15. Enterprise-class rotational vibration tolerance provides robust
protection from chassis and fan vibrations. The drives are offered with
either a 3Gbps SATA interface or a 6Gbps SAS 2.0 interface for superior
data protection at industry-leading speeds.

The drives were recommended by a number of users on the Synology user
forums. So far, no hiccups.