For years I have marvelled at how well Ace HArdware does although it
is often very close to Big Box hardware stores. This is due to them
having knowledgeable help and a good selection of hard to find items.
However, today, I bought a socket extension there of the Ace brand and
as I was leaving the store I noticed it was "MAde in China". Of
course, they had no others.
So, I wrote letter to Ace HQ complaining about this. Their reply was
some nonsense about how stores are individually owned and the owners
control what they sell. WRONG. They are required to sell the ACE
brand. Even then, ACE controls the ACE brand, not the stores. So not
only do they continue to sell Chinese crap, they lie to me about it.
They have lost me as a customer.