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First recorded activity by BoatBanter: Oct 2006
Posts: 4,310
Default A Verizon Day

On Mon, 22 Jun 2009 17:38:50 -0400, "Eisboch"
wrote:


I later called Verizon tech support myself and had him walk me through the
configuration and ISP assignments again. Much to my surprise ... it
worked! So it's up again .... until Wednesday.

Sometimes it's not clear when there's a screwup.
About a month ago my Comcast internet stopped working.
Odd, because usually I lose phone/TV/internet.
I gave it overnight to fix itself, then called.
The girl was sharp, and walked me through the unplug this and that,
which I had already done.
Didn't work of course.
Then she asked for the Mac address of my modem.
Found that with a magnifying glass, gave it to her, and she said
unplug the modem again for a few seconds.
It worked.
She said the Mac address had been deleted from the database.
Go figure.
I spent half my life in IT but never had any interest in comm stuff,
so I let the kids do it.

--Vic

 
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