Comcast Meltdown
 

On Wed, 31 Dec 2008 12:59:04 -0500, John H
wrote:

On Wed, 31 Dec 2008 10:45:38 -0600, Vic Smith
wrote:


I could do without most of the TV, but my wife would raise hell.
Oh well.

--Vic

Ditto on the wives bit!

One thing I learned pretty fast about marriage is when to hold and
when to fold. Gotta say there's a lot of folding going on.
This reminds me. I was talking to her just yesterday while looking at
the Comcast packages on the net. Among the stuff she lost was
"Lifetime" and some other "chick" channel. I lost C-span 2 and
Nat Geo. The next step up adds those back and quite a few more,
including the military channel. Can't remember them all.
I said, "It'll cost about 15 a month more for that package.
Should we get it?"
She just looked at me, but never answered. She ALWAYS has
an answer, even if it's "You decide."
So it looks like I found another way she has to say "Yes."
I left it at that, as the phone rang. But I'm going to go up a
package. I'm only living once, and she's got the same deal.

--Vic

Comcast Meltdown
 

Vic Smith wrote:
On Wed, 31 Dec 2008 06:19:37 -0800 (PST), wrote:


That's odd, I don't know of anybody who doesn't like Comcast phone.

I don't like it. Mine drops the connection too much.
Besides that, when I lose service to the phone, which has happened far
too often, I also lose the net and TV.
I'm looking at alternatives.

--Vic


Phone over internet is not reliable.

Comcast Meltdown
 

On Wed, 31 Dec 2008 12:34:20 -0600, Vic Smith
wrote:

On Wed, 31 Dec 2008 12:59:04 -0500, John H
wrote:

On Wed, 31 Dec 2008 10:45:38 -0600, Vic Smith
wrote:


I could do without most of the TV, but my wife would raise hell.
Oh well.

--Vic

Ditto on the wives bit!

One thing I learned pretty fast about marriage is when to hold and
when to fold. Gotta say there's a lot of folding going on.
This reminds me. I was talking to her just yesterday while looking at
the Comcast packages on the net. Among the stuff she lost was
"Lifetime" and some other "chick" channel. I lost C-span 2 and
Nat Geo. The next step up adds those back and quite a few more,
including the military channel. Can't remember them all.
I said, "It'll cost about 15 a month more for that package.
Should we get it?"
She just looked at me, but never answered. She ALWAYS has
an answer, even if it's "You decide."
So it looks like I found another way she has to say "Yes."
I left it at that, as the phone rang. But I'm going to go up a
package. I'm only living once, and she's got the same deal.

--Vic

I'm paying about $185 for all the stuff from Cox. That includes telephone,
internet and TV. Every so often I'll call up and tell them I'm going to
cancel and go with Verizon. Time before last, they gave me a six months
deal, reducing my bill by about $35/mo. Then my bill jumped back up. I left
it there for a couple months, and then called and whined again. This time
they took $7.95 off for one year, but I have to stay with them for the year
(which I'd have done anyway).

So, you might try calling and whining. Maybe they'll give you the new
service free for six months. Hell, it's worth a try! Maybe you won't save
enough to buy a dinner at Mickey D's,. but you'll feel better.
--
** Good Day! **

John H

Comcast Meltdown
 

"Boater" wrote in message
...
Vic Smith wrote:
On Wed, 31 Dec 2008 06:19:37 -0800 (PST), wrote:


That's odd, I don't know of anybody who doesn't like Comcast phone.

I don't like it. Mine drops the connection too much.
Besides that, when I lose service to the phone, which has happened far
too often, I also lose the net and TV.
I'm looking at alternatives.

--Vic


Phone over internet is not reliable.

I just finished responding to a Comcast Survey request regarding our recent
problems.
In the "scoring" section I gave mostly very low grades, mainly to catch
someone's attention.
It did. The scores prompted an additional survey page and a request for
comments because of the low scores.

I took my time and carefully crafted a polite but accurate account of the
whole fiasco, starting last Saturday, the promises made and defaulted on,
the frustration of having to go through the whole process, describing the
problem, etc. even though "Reference" numbers had given to me for future
calls if required. I explained how the home service never showed and how I
finally found a couple on lunch break in a local parking lot.

I gave those guy kudos for being responsive, knowledgeable and understanding
of our frustration.
I suggested that Comcast should consider a major overhaul of their telephone
technical assistance.

At the end of the survey, they still wanted me to sign up for internet
telephone.

Eisboch

Comcast Meltdown
 

Boater wrote:
Vic Smith wrote:
On Wed, 31 Dec 2008 06:19:37 -0800 (PST), wrote:


That's odd, I don't know of anybody who doesn't like Comcast phone.

I don't like it. Mine drops the connection too much.
Besides that, when I lose service to the phone, which has happened far
too often, I also lose the net and TV.
I'm looking at alternatives.

--Vic


Phone over internet is not reliable.

Don't stop there give us a dissertation on the evils of VoIP and why it
isn't reliable.

Comcast Meltdown
 

On Wed, 31 Dec 2008 14:39:12 -0500, John H
wrote:



I'm paying about $185 for all the stuff from Cox. That includes telephone,
internet and TV. Every so often I'll call up and tell them I'm going to
cancel and go with Verizon. Time before last, they gave me a six months
deal, reducing my bill by about $35/mo. Then my bill jumped back up. I left
it there for a couple months, and then called and whined again. This time
they took $7.95 off for one year, but I have to stay with them for the year
(which I'd have done anyway).

So, you might try calling and whining. Maybe they'll give you the new
service free for six months. Hell, it's worth a try! Maybe you won't save
enough to buy a dinner at Mickey D's,. but you'll feel better.

They're getting me for about $155 here, but I probably don't get the
same stuff you have. Anyway I called about the step-up, which is
called "Digital Classic" but I would need a box on each TV, since mine
aren't digital. Not cost effective.
I never bluff, so the threats won't work since I've got nowhere else
to go except satellite, which I don't want - yet.
So I'll just live with what I have for now.

--Vic

Comcast Meltdown
 

Eisboch wrote:

"Boater" wrote in message
...
Vic Smith wrote:
On Wed, 31 Dec 2008 06:19:37 -0800 (PST), wrote:


That's odd, I don't know of anybody who doesn't like Comcast phone.

I don't like it. Mine drops the connection too much.
Besides that, when I lose service to the phone, which has happened far
too often, I also lose the net and TV.
I'm looking at alternatives.

--Vic


Phone over internet is not reliable.

I just finished responding to a Comcast Survey request regarding our
recent problems.
In the "scoring" section I gave mostly very low grades, mainly to catch
someone's attention.
It did. The scores prompted an additional survey page and a request for
comments because of the low scores.

I took my time and carefully crafted a polite but accurate account of
the whole fiasco, starting last Saturday, the promises made and
defaulted on, the frustration of having to go through the whole process,
describing the problem, etc. even though "Reference" numbers had given
to me for future calls if required. I explained how the home service
never showed and how I finally found a couple on lunch break in a local
parking lot.

I gave those guy kudos for being responsive, knowledgeable and
understanding of our frustration.
I suggested that Comcast should consider a major overhaul of their
telephone technical assistance.

At the end of the survey, they still wanted me to sign up for internet
telephone.

Eisboch


They'll never give up.

About five miles from here, the power company feeder line was hit by a
falling tree this morning (windstorm). Big enough fire for three engines
to show up, and apparently someone was injured because I saw an
ambulance leaving the scene in a hurry. Power out for a few hours,
including, of course, cable and anyone's phone that depends on cable.

Landline phone...just fine.

Comcast Meltdown
 

On Wed, 31 Dec 2008 14:51:04 -0500, BAR wrote:

Boater wrote:
Vic Smith wrote:
On Wed, 31 Dec 2008 06:19:37 -0800 (PST), wrote:


That's odd, I don't know of anybody who doesn't like Comcast phone.

I don't like it. Mine drops the connection too much.
Besides that, when I lose service to the phone, which has happened far
too often, I also lose the net and TV.
I'm looking at alternatives.

--Vic


Phone over internet is not reliable.

Don't stop there give us a dissertation on the evils of VoIP and why it
isn't reliable.

My problem is the Comcast internet here isn't reliable. I might get
the Skype service where you keep your phone number and you can
hook a Skype phone to the modem - don't have to have a computer turned
on. Unfortunately the phone looked pretty expensive when I last
checked.
But I would want an AT&T DSL line instead of Comcast, hoping it would
be more reliable. Don't know.
It would be a lot cheaper. Going to DSL and Skype would eliminate my
Comcast digital phone and internet which total about $100 a month.
The new cost for Phone/DSL would be about $20 a month.
Not sure how well Skype would work with DSL, or how much my daughter
would bitch about DSL instead of broadband when doing her schoolwork.
So I probably won't do a damn thing.
But hey, I did give it some thought.

--Vic

Comcast Meltdown
 

Vic Smith wrote:
On Wed, 31 Dec 2008 14:51:04 -0500, BAR wrote:

Boater wrote:
Vic Smith wrote:
On Wed, 31 Dec 2008 06:19:37 -0800 (PST), wrote:


That's odd, I don't know of anybody who doesn't like Comcast phone.
I don't like it. Mine drops the connection too much.
Besides that, when I lose service to the phone, which has happened far
too often, I also lose the net and TV.
I'm looking at alternatives.

--Vic

Phone over internet is not reliable.
Don't stop there give us a dissertation on the evils of VoIP and why it
isn't reliable.

My problem is the Comcast internet here isn't reliable. I might get
the Skype service where you keep your phone number and you can
hook a Skype phone to the modem - don't have to have a computer turned
on. Unfortunately the phone looked pretty expensive when I last
checked.
But I would want an AT&T DSL line instead of Comcast, hoping it would
be more reliable. Don't know.
It would be a lot cheaper. Going to DSL and Skype would eliminate my
Comcast digital phone and internet which total about $100 a month.
The new cost for Phone/DSL would be about $20 a month.
Not sure how well Skype would work with DSL, or how much my daughter
would bitch about DSL instead of broadband when doing her schoolwork.
So I probably won't do a damn thing.
But hey, I did give it some thought.

--Vic


I had telco DSL service some years ago. It was fairly reliable, but when
it went down, it went down for long periods of time.

Comcast Meltdown
 

Gene Kearns wrote:
On Wed, 31 Dec 2008 06:20:40 -0800 (PST), penned
the following well considered thoughts to the readers of rec.boats:

On Dec 30, 5:42 pm, "Eisboch" wrote:
"BAR" wrote in message

...



You should've just called Harry he can fix anything.
Anybody should. Heck, I am far from a computer expert, but I successfully
installed and setup a wireless home network system for my son at his
Beachouse. All you have to do is carefully follow the instructions.

Our system was dependent on Comcast. *That* was the problem.

Eisboch
I've got Comcast, and I set up my own wireless network without a
glitch.

Legitimizes the do-it-yourself notion......



I have a feeling the "cable modem" Eisboch was issued, and not the
router, or router side, was at fault here. There really isn't much to
setting up a router if you are not assigning IP addresses to the devices
on your home network.