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My mother got this. Malwarebytes cleaned it up.
You have to be careful that you are always using the clean up product. The virus pops up windows when you are running the real clean up software and these windows look like they are part of the clean up. Use your task bar at the bottom to bring the real clean up software back to the front of the screen. Ecerytime you click on it more junk will get started up or downloaded to your computer. You may have to be patient as the rest of your computer will be running slow because of the virus using up cpu. When I walked my mother through malwarebytes over the phone it cleaned it all up. I had to stop her from clicking on the virus windows a couple times though. In real bad cases you will have to right click on the task bar and open task manager. Go to the processes tab, sort by cpu, and look for the virus processes. They are usually obvious and consuming cpu. Kill a few of them and then you will get enough cpu back to run your clean up software. "Tim" wrote in message ... This bug is evil! somehow it got downloaded on my computer withought my knowledge. I'm no geek so I don't know what all it does, but anyting you click on a search engine link, you get an automatic re- direct to ad popups, so you have to cut and paste a link into the browser and then you *might* get to where you're wanting to go. That is IF it will load at all. Spybot, Ad-ware, Mal-ware,... From what I gather, all leading anti-bug software companies have been caught off guard by this thing and don't have much to fight it off....yet. Oh, and another thing, is that if you try to run good anti-virus, it will block them. you have no access to updates, and trying to get them to run is usless. Also if one tries to back your system up with a reverse start up date, well, you can't do that either. These jerks have pretty well thought of everything. Only recourse I had was to take it to the local geek and reload windows. Could Mac be the answer? EH, they'll probably get those too. But my oldest son says Linux.... I'm not too old of a dog to learn new tricks, but is a change over really that necessary? BTW, me box is full of bugs, and still at the geeks, so I'm using my dads old dial up windows 98. Works pretty good if all you want to do is gawk around and make an occasional post. |
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