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Default help - Globalstar email problem

I have a friend on a cruise in the Caribbean trying to use his
Globalstar sat phone for email. Looking at the sat availability for
his area he can only see a bird for about 10 or 15 minutes at one
time. He is using Vista on his laptop. When he gets a connection to
the satellite it starts the data exchange but iwhen he looses sight of
the satellite the connection is lost and the computer crashes going to
the blue screen of death. The whole experience is quite frustrating to
say the least. Does anyone here know anything about this problem ?
should the phone be maintaining a data connection to the software and
then doing a "hand-off" to the next satellite as it comes into
view ?
Any help appreciated !
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Default help - Globalstar email problem

On Wed, 7 Jan 2009 10:00:19 -0800 (PST), "
wrote in
:

I have a friend on a cruise in the Caribbean trying to use his
Globalstar sat phone for email. Looking at the sat availability for
his area he can only see a bird for about 10 or 15 minutes at one
time. He is using Vista on his laptop. When he gets a connection to
the satellite it starts the data exchange but iwhen he looses sight of
the satellite the connection is lost and the computer crashes going to
the blue screen of death. The whole experience is quite frustrating to
say the least. Does anyone here know anything about this problem ?
should the phone be maintaining a data connection to the software and
then doing a "hand-off" to the next satellite as it comes into
view ?
Any help appreciated !


He should start by finding and fixing the BSOD crash.
That absolutely should not happen!

--
Best regards,
John Navas, publisher of Navas' Sailing & Racing in
the San Francisco Bay Area http://sail.navas.us/
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First recorded activity by BoatBanter: Apr 2008
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Default help - Globalstar email problem

On Jan 7, 11:16*pm, John Navas wrote:
On Wed, 7 Jan 2009 10:00:19 -0800 (PST), "
wrote in
:

I have a friend on a cruise in the Caribbean trying to use his
Globalstar sat phone for email. Looking at the sat availability for
his area he can only see a bird for about 10 or 15 minutes at one
time. He is using Vista on his laptop. When he gets a connection to
the satellite it starts the data exchange but iwhen he looses sight of
the satellite the connection is lost and the computer crashes going to
the blue screen of death. The whole experience is quite frustrating to
say the least. Does anyone here know anything about this problem ?
should the phone be maintaining a data connection to the software and
then doing a "hand-off" to the next satellite as it comes into
view ?
Any help appreciated !


He should start by finding and fixing the BSOD crash.
That absolutely should not happen!

--
Best regards,
John Navas, publisher of Navas' Sailing & Racing in
the San Francisco Bay Area *http://sail.navas.us/


Globalstar does not have anywhere near enough comm sats still in orbit
and functioning to give continuous access. That is why they offer
insanely cheap all you can eat pricing. It's a great deal if you are
in no rush... but access is hit and miss.
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