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Shady Billing Practices of IMIS Insurance
Gary, you should have kept your mouth shut.
Being Vice-president of IMIS I would first like to express my appreciation to my client Geoff Schultz who, despite his concern with our service, was willing to post our responses so that others could fairly form their own judgements about our agency. Now I must say that it is heartwarming to find that others are willing to defend our agency based on their own good experiences and/or based on the facts of this particular case. I am also glad to see the astute academic discussion of credit card charges and when they should be made, to which I have something to add: From our perspective, since we are not an insurance company but rather an insurance sales agency, our services are rendered at the time that a policy is issued, so it is not material when the policy takes effect. Of course, if a client wants to wait until the last minute to receive his policy we are willing to accomodate an explicit request that we delay a credit card charge and subsequent issuance of the policy, but most cruisers are very glad of the opportunity to get their policy in advance so that they have time to read it before it actually takes effect. ~GARY GOLDEN, International Marine Insurance Services |
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