On Mon, 3 May 2010 04:36:14 -0700 (PDT), Skip Gundlach
wrote:

"Vic Smith" wrote in message
.. .
On Sun, 2 May 2010 11:30:57 -0400, "Flying Pig"
wrote:

Foley won't be hurt.

Most likely not. With any luck, neither will the legions of potential
others who have had my experience expand very much.

And except for you catching an irritated employee on their phone after

An IRRITATED? employee?? I commend you to read the sailnet link I
provided.
Obviously you have not, or you wouldn't bother sniping.

hours (or him encountering you)

My first call (which was what started the whole thing) was on a
Tuesday, at
5:15, when they close at 6. I wish that they'd been closed.

and your mistake in sending them parts

No ****. Never again.

Much L8R :{))


Read some of the sailnet stuff.
Looks like the guy you dealt with is the owner.
I've dealt with plenty of cranky assholes.
Ends up one of two ways, mostly depending on my mood.
Either I read him right and can work with him enough I don't blow my
stack and we make a deal, or we tell each other to get ****ed.
This Foley character is still in business, so he's doing something
right.
I get the feeling he just doesn't like some people right off the bat.
May not be the way to make friends and influence people, but then
some people don't care about that. He's one of them.
Nothing wrong with you warning people off him, but while you may view
him as ogre, to him you're a mosquito.
He's on the phone all day dealing with customers or driving them away.
Then he goes home and does whatever he does without giving them
another thought.
That's basically what I meant by "tempest in a teapot."
He owns the pot.
I'm guessing the bulk of his business is with professional mechanics,
and to him the "boaty" customers are a different species.
I saw one post where somebody went into Foley's for an injector pump
and was repeatedly queried about whether he was a diesel mechanic.
I've run into similar attitudes in the furnace part supply business
when buying parts.
They don't deal well with non-pros.
There are some reasons for that, but that discussion goes astray from
talking about getting the right boat engine parts at the right price
with the right service.
I can't recall what options you had to get your injectors, but
excepting dealing with an asshole and mistakenly sacrificing your
banjo bolts, seems you got the job done.
Did you ever find a source other than Foley that you could have used
or will use next time you're fixing your Perkins in an exotic
location?
You should publicize it.

--Vic