Well, I would.

--
"j" ganz @@
www.sailnow.com

"JimC" wrote in message
m...


Capt. JG wrote:

Never intended to claim that.

You said "great majority of reports from Mac owners are that they are
happy with their boats and would buy another one." Then, you went on to
say how many were sold, quoting a figure of 30K with some part of 15%
saying they were dissatisfied. I'm pointing out that some percentage of
McD burger eaters would say they didn't like the food, but the vast
majority are probably satisfied.

You claim that it's a good quality boat, right. So, citing a satisfaction
percentage of 85% isn't saying much.


I think I answered this earlier, but if not, the 15% included several who
said they couldn't predict at this time whether or not they would buy a
Mac again (undecided); several who hadn't made up their mind yet because
they hadn't had the boat long enough; one who said he now realized that he
needed a larger boat; and a very small minority who didn't like the boat
and would look for something else. So, the actual number of positive
responses is probably greater than 85%, unless one assumes that all the
15% will in time decide that they don't like the boat. The survey was of
Mac 26M owners, not the 30,000-plus Mac owners.

To put it in perspective, how many of the participants on ASA would tell
you that, given a choice, they would definitely buy another boat of the
same kind? As you mention, many would probably say that they might want to
look at other boats with features they might like better.

Jim