Since I had purchased it from West Marine, I went to them to see about
an exchange, since I was in the middle of a local cruise. They were very
helpful and willing to exchange it but discovered that the Sepectrum+
had been discontinued and none of the stores had any left in stock. The
next closest available model was about $150 more, which I wasn't willing
to pay.
Not those "West morons" ?
This story sort of applies to the above........
A few years ago I bought a $300 Plustek scanner from Future shop. The guy
talked me into buying the extended 3 year warranty. 2 1/2 years later it
quit working and I took it back. They said they would give me a scanner
with the same features as my original but now this only cost $200. I asked
if I could pick a better scanner and pay for the difference. Sure they
said, no problem. I picked a nice $300 HP scanner that was way better than
my original one and took it to the returns department. After all the
paperwork they ended up giving it to me for free! So although the original
model was no longer available I got an upgraded replacement for free. I
bought the 3 year warranty again...........Too bad Future shop doesn't sell
marine VHFs.
"Steve" wrote in message
news
I don't mean to 'bad mouth' a product or manufacturer on the bases of my
single bad experience.
However this is intended to be a 'heads up' if you have a Spectrum+ VHF.
I purchased this, features loaded, unit in Jan. '04 and discovered that
it was going dead within 30 min of power on. This only seemed to effect
the transmit and recieve, while the hailer/fog horn functions still seem
to work.
The only way I can determine if it is working or not, is to switch to
the weather channels and see if I can recieve any of these. If I don't
hear any transmition there, I can be certian that the unit won't work on
the working channels. At first I thought it was tempurature related
since the cabin temp was up over 80 most of the time that I notice it's
failure. However, it now goes dead even on a cool morning or evening.
Since I had purchased it from West Marine, I went to them to see about
an exchange, since I was in the middle of a local cruise. They were very
helpful and willing to exchange it but discovered that the Sepectrum+
had been discontinued and none of the stores had any left in stock. The
next closest available model was about $150 more, which I wasn't willing
to pay.
I contacted the manufactures repair facility and they indicated that
they would repair the old (new) unit if I would return it to them.
I retained the unit for limited useage (draw bridge) on my return trip
and will now ship it back to them..
My experience and warning, FWIW.
Steve
s/v Good Intentions