On Fri, 31 Mar 2017 19:20:35 -0400, "Mr. Luddite"
wrote:

What's with "EZpass" ?? I received an invoice last month for $1.60. I
don't have or use EZpass and the license plate number on the invoice
didn't match the plate numbers on either of my vehicles. The charge was
for a toll in Alliston, MA. I haven't been to Alliston in my life.

Anyway, somehow I found a way to talk to a real person at EZpass which
took quite a while to get around the automated voice system. Only way I
could get to a real person was to respond to the Pay by phone, then give
a false last name. If I gave them my real name, the automated system
just tried to collect the $$.

The representative checked the picture the system takes of your license
plate number and verified that the invoice was in error. Hetold me to
ignore it ... he'd take care of it.

Today I got a "past due" notice from EZpass with a late charge for the
same invoice with warnings that I may not be able to renew the car
registration or my license if I don't pay it. Went to the EZpass website
and "chatted" on-line with a representative. Total waste of time. Told
me I'd continue to get invoices until the "dispute" was settled. Told
him there's no damn dispute. It wasn't me. He told me it will "probably"
be resolved before I have to renew my license in October.

What a pain in the ass.

When that happened to me I called them and waited for a confirmation
number when they told me they would take care of it.
The picture that was sent along with the bill did not look like the
car they say the tag is registered to. (my Honda)