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#1
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Here is another reason why I won't buy Dell again:
from PC World: Users have been complaining about electric shocks from some Dell laptops; not to worry, Dell says they're harmless. Dell has assured users of its laptops that there is no danger from electrical jolts sometimes received from the cases of some of its systems. Users, including some reviewers, have recently complained of receiving either a continuous electrical "tingling" or sharp shocks from some Dell laptops. The Dell machines involved include the 9400, and more recently, laptops with brushed-aluminium cases, such as the XPS M1330 and XPS M1530. The reports have caused some alarm, coming after incidents such as batteries overheating and catching on fire. Dell recalled 4.1 million laptop batteries because of such risks in 2006; other major laptop makers, such as Acer, Lenovo and Toshiba, also recalled batteries. In a knowledge base article published on Wednesday, Dell assured acknowledged that "a tingling sensation may be noticed when connecting devices to Dell notebook computers or printers and touching exposed metal parts of the devices being connected or the parent device", but denied that the "tingling sensation" is cause for alarm. The jolts reported by some users are due to an electrical potential, or voltage, between exposed metal parts of the laptop and the earth, according to Dell. But this voltage can be found in any electrical device powered by an AC adapter without an earth. "The voltage does not present any risk of injury to the user," the company said. Earlier this year, users began noticing the voltage issue with Dell 9400 laptops. Other Dell users have reported the same issue with notebooks such as the XPS M1530 and other notebooks with aluminium cases. A voltage test by one user showed that the surface of the XPS M1530 was giving off more than 100 volts of power. Users have said they could also feel the voltage when connecting cables or accessories. Dell acknowledged that users might feel a "tingling sensation" but said that the voltage is harmless. "If conditions are right for the human body to be more conductive, such as having wet hands or standing barefoot on a concrete floor, the probability of sensing the tingling (electric current) increases," Dell said in the knowledge base article. "It is recommended to unplug the AC adapter from the parent device before attaching any cables or accessories, as this reduces the possibility of experiencing the tingling sensation." Some users who have complained of the tingles or shocks have been supplied with a three-pronged - that is, earthed - power adapter, which solves the problem. Dell has been shipping two-prong (unearthed) power adapters with the majority of its systems worldwide for more than a year and a half, Dell digital media manager Lionel Menchaca said in a recent forum post. As a result, the company isn't in a position to immediately supply all its customers with earthed adapters. Dell is considering creating a program to sell earthed power adapters to users at a discounted price, Menchaca said. Electrical devices can be designed in such a way that they do not need a safety connection to electrical earth, normally by using reinforced insulation or having two layers of insulation. |
#2
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On Jan 20, 9:39*am, "Reginald P. Smithers III" "Reggie is Here
wrote: Here is another reason why I won't buy Dell again: from PC World: Users have been complaining about electric shocks from some Dell laptops; not to worry, Dell says they're harmless. Dell has assured users of its laptops that there is no danger from electrical jolts sometimes received from the cases of some of its systems. Users, including some reviewers, have recently complained of receiving either a continuous electrical "tingling" or sharp shocks from some Dell laptops. The Dell machines involved include the 9400, and more recently, laptops with brushed-aluminium cases, such as the XPS M1330 and XPS M1530. The reports have caused some alarm, coming after incidents such as batteries overheating and catching on fire. Dell recalled 4.1 million laptop batteries because of such risks in 2006; other major laptop makers, such as Acer, Lenovo and Toshiba, also recalled batteries. In a knowledge base article published on Wednesday, Dell assured acknowledged that "a tingling sensation may be noticed when connecting devices to Dell notebook computers or printers and touching exposed metal parts of the devices being connected or the parent device", but denied that the "tingling sensation" is cause for alarm. The jolts reported by some users are due to an electrical potential, or voltage, between exposed metal parts of the laptop and the earth, according to Dell. But this voltage can be found in any electrical device powered by an AC adapter without an earth. "The voltage does not present any risk of injury to the user," the company said. Earlier this year, users began noticing the voltage issue with Dell 9400 laptops. Other Dell users have reported the same issue with notebooks such as the XPS M1530 and other notebooks with aluminium cases. A voltage test by one user showed that the surface of the XPS M1530 was giving off more than 100 volts of power. Users have said they could also feel the voltage when connecting cables or accessories. Dell acknowledged that users might feel a "tingling sensation" but said that the voltage is harmless. "If conditions are right for the human body to be more conductive, such as having wet hands or standing barefoot on a concrete floor, the probability of sensing the tingling (electric current) increases," Dell said in the knowledge base article. "It is recommended to unplug the AC adapter from the parent device before attaching any cables or accessories, as this reduces the possibility of experiencing the tingling sensation." Some users who have complained of the tingles or shocks have been supplied with a three-pronged - that is, earthed - power adapter, which solves the problem. Dell has been shipping two-prong (unearthed) power adapters with the majority of its systems worldwide for more than a year and a half, Dell digital media manager Lionel Menchaca said in a recent forum post. As a result, the company isn't in a position to immediately supply all its customers with earthed adapters. Dell is considering creating a program to sell earthed power adapters to users at a discounted price, Menchaca said. Electrical devices can be designed in such a way that they do not need a safety connection to electrical earth, normally by using reinforced insulation or having two layers of insulation. I had a laptop a couple of years back that gave me a little tingle sometimes when it got damp in the woodshop. I couldn't reproduce it enough to get a real handle on it, so I never really worried about it.. Not that this Dell problem is not a problem, just that I had it happen before. |
#3
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#4
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On Sun, 20 Jan 2008 10:18:38 -0500, HK wrote:
wrote: On Jan 20, 9:39 am, "Reginald P. Smithers III" "Reggie is Here wrote: Here is another reason why I won't buy Dell again: from PC World: Users have been complaining about electric shocks from some Dell laptops; not to worry, Dell says they're harmless. Dell has assured users of its laptops that there is no danger from electrical jolts sometimes received from the cases of some of its systems. Users, including some reviewers, have recently complained of receiving either a continuous electrical "tingling" or sharp shocks from some Dell laptops. The Dell machines involved include the 9400, and more recently, laptops with brushed-aluminium cases, such as the XPS M1330 and XPS M1530. The reports have caused some alarm, coming after incidents such as batteries overheating and catching on fire. Dell recalled 4.1 million laptop batteries because of such risks in 2006; other major laptop makers, such as Acer, Lenovo and Toshiba, also recalled batteries. In a knowledge base article published on Wednesday, Dell assured acknowledged that "a tingling sensation may be noticed when connecting devices to Dell notebook computers or printers and touching exposed metal parts of the devices being connected or the parent device", but denied that the "tingling sensation" is cause for alarm. The jolts reported by some users are due to an electrical potential, or voltage, between exposed metal parts of the laptop and the earth, according to Dell. But this voltage can be found in any electrical device powered by an AC adapter without an earth. "The voltage does not present any risk of injury to the user," the company said. Earlier this year, users began noticing the voltage issue with Dell 9400 laptops. Other Dell users have reported the same issue with notebooks such as the XPS M1530 and other notebooks with aluminium cases. A voltage test by one user showed that the surface of the XPS M1530 was giving off more than 100 volts of power. Users have said they could also feel the voltage when connecting cables or accessories. Dell acknowledged that users might feel a "tingling sensation" but said that the voltage is harmless. "If conditions are right for the human body to be more conductive, such as having wet hands or standing barefoot on a concrete floor, the probability of sensing the tingling (electric current) increases," Dell said in the knowledge base article. "It is recommended to unplug the AC adapter from the parent device before attaching any cables or accessories, as this reduces the possibility of experiencing the tingling sensation." Some users who have complained of the tingles or shocks have been supplied with a three-pronged - that is, earthed - power adapter, which solves the problem. Dell has been shipping two-prong (unearthed) power adapters with the majority of its systems worldwide for more than a year and a half, Dell digital media manager Lionel Menchaca said in a recent forum post. As a result, the company isn't in a position to immediately supply all its customers with earthed adapters. Dell is considering creating a program to sell earthed power adapters to users at a discounted price, Menchaca said. Electrical devices can be designed in such a way that they do not need a safety connection to electrical earth, normally by using reinforced insulation or having two layers of insulation. I had a laptop a couple of years back that gave me a little tingle sometimes when it got damp in the woodshop. I couldn't reproduce it enough to get a real handle on it, so I never really worried about it.. Not that this Dell problem is not a problem, just that I had it happen before. Maybe Reggie can get a worthwhile job at Underwriters' Labs, either sitting in a tubful of water while electrical appliances are pushed into it, or as, even better, a crash test dummy. Very cool, Harry. -- Red Herring |
#5
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On Jan 20, 10:18*am, HK wrote:
wrote: On Jan 20, 9:39 am, "Reginald P. Smithers III" "Reggie is Here wrote: Here is another reason why I won't buy Dell again: from PC World: Users have been complaining about electric shocks from some Dell laptops; not to worry, Dell says they're harmless. Dell has assured users of its laptops that there is no danger from electrical jolts sometimes received from the cases of some of its systems. Users, including some reviewers, have recently complained of receiving either a continuous electrical "tingling" or sharp shocks from some Dell laptops. The Dell machines involved include the 9400, and more recently, laptops with brushed-aluminium cases, such as the XPS M1330 and XPS M1530. The reports have caused some alarm, coming after incidents such as batteries overheating and catching on fire. Dell recalled 4.1 million laptop batteries because of such risks in 2006; other major laptop makers, such as Acer, Lenovo and Toshiba, also recalled batteries. In a knowledge base article published on Wednesday, Dell assured acknowledged that "a tingling sensation may be noticed when connecting devices to Dell notebook computers or printers and touching exposed metal parts of the devices being connected or the parent device", but denied that the "tingling sensation" is cause for alarm. The jolts reported by some users are due to an electrical potential, or voltage, between exposed metal parts of the laptop and the earth, according to Dell. But this voltage can be found in any electrical device powered by an AC adapter without an earth. "The voltage does not present any risk of injury to the user," the company said. Earlier this year, users began noticing the voltage issue with Dell 9400 laptops. Other Dell users have reported the same issue with notebooks such as the XPS M1530 and other notebooks with aluminium cases. A voltage test by one user showed that the surface of the XPS M1530 was giving off more than 100 volts of power. Users have said they could also feel the voltage when connecting cables or accessories. Dell acknowledged that users might feel a "tingling sensation" but said that the voltage is harmless. "If conditions are right for the human body to be more conductive, such as having wet hands or standing barefoot on a concrete floor, the probability of sensing the tingling (electric current) increases," Dell said in the knowledge base article. "It is recommended to unplug the AC adapter from the parent device before attaching any cables or accessories, as this reduces the possibility of experiencing the tingling sensation." Some users who have complained of the tingles or shocks have been supplied with a three-pronged - that is, earthed - power adapter, which solves the problem. Dell has been shipping two-prong (unearthed) power adapters with the majority of its systems worldwide for more than a year and a half, Dell digital media manager Lionel Menchaca said in a recent forum post. As a result, the company isn't in a position to immediately supply all its customers with earthed adapters. Dell is considering creating a program to sell earthed power adapters to users at a discounted price, Menchaca said. Electrical devices can be designed in such a way that they do not need a safety connection to electrical earth, normally by using reinforced insulation or having two layers of insulation. I had a laptop a couple of years back that gave me a little tingle sometimes when it got damp in the woodshop. I couldn't reproduce it enough to get a real handle on it, so I never really worried about it.. Not that this Dell problem is not a problem, just that I had it happen before. Maybe Reggie can get a worthwhile job at Underwriters' Labs, either sitting in a tubful of water while electrical appliances are pushed into it, or as, even better, a crash test dummy.- Hide quoted text - - Show quoted text - Okay, Harry, I think it's time you grew up..... |
#6
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HK wrote:
Maybe Reggie can get a worthwhile job at Underwriters' Labs, either sitting in a tubful of water while electrical appliances are pushed into it, or as, even better, a crash test dummy. Does the Dali Lama promote this type of attitude towards your fellow man? |
#7
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BAR wrote:
HK wrote: Maybe Reggie can get a worthwhile job at Underwriters' Labs, either sitting in a tubful of water while electrical appliances are pushed into it, or as, even better, a crash test dummy. Does the Dali Lama promote this type of attitude towards your fellow man? I'm not His Holiness, just an admirer. It was just a way for Reggie to do something useful and for humanity. Note that I didn't suggest that job for you, as I don't believe you could do either. |
#8
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On Sun, 20 Jan 2008 09:39:57 -0500, "Reginald P. Smithers III"
"Reggie is Here wrote: Users have been complaining about electric shocks from some Dell laptops; not to worry, Dell says they're harmless. Tell 'em to shut up and suck it up. Buncha pansies. :) |
#9
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JimH wrote:
"HK" wrote in message ... Maybe Reggie can get a worthwhile job at Underwriters' Labs, either sitting in a tubful of water while electrical appliances are pushed into it, or as, even better, a crash test dummy. His MO is to try to discredit things I post. I mentioned I purchased a Dell laptop running VISTA and from what I have seen here he has tried to throw as many negative comments about that decision as he can. This is just another of his attempts. Too bad the model I purchased was not mentioned in the report. The guy needs to Google up a life as he obviously does not have one except for the time he spends on his grounded houseboat on Lake Lanier. Doubtful. He's boatless. |
#10
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On Sun, 20 Jan 2008 20:18:39 -0500, "JimH" wrote:
"HK" wrote in message ... Maybe Reggie can get a worthwhile job at Underwriters' Labs, either sitting in a tubful of water while electrical appliances are pushed into it, or as, even better, a crash test dummy. His MO is to try to discredit things I post. I mentioned I purchased a Dell laptop running VISTA and from what I have seen here he has tried to throw as many negative comments about that decision as he can. This is just another of his attempts. Too bad the model I purchased was not mentioned in the report. The guy needs to Google up a life as he obviously does not have one except for the time he spends on his grounded houseboat on Lake Lanier. Fourth Word of the Day grovel Main Entry: grov·el Listen to the pronunciation of grovel Listen to the pronunciation of grovel Pronunciation: \?grä-v?l, ?gr?-\ Function: intransitive verb Inflected Form(s): grov·eled or grov·elled; grov·el·ing or grov·el·ling Etymology: back-formation from groveling prone, from groveling, adverb, from Middle English, from gruf, adverb, on the face (from Old Norse a- gru-fu) + -ling Date: 1552 1: to creep with the face to the ground : crawl2 a: to lie or creep with the body prostrate in token of subservience or abasement b: to abase oneself3: to give oneself over to what is base or unworthy : wallow groveling in self-pity — grov·el·er Listen to the pronunciation of groveler \-v?l-?r\ noun — grov·el·ing·ly Listen to the pronunciation of grovelingly \-v?l-i?-le-\ adverb -- Red Herring |
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