Can you hook up a laptop and see what form the sentences take from
hardware "X" ?

I could; if I knew which way to plug in a wire to a com port....

"It don't work" isn't acceptable from tech support. "The two devices
will not communicate because......." leaves the door open to make it
happen.

That's why I'm frustrated & came here...

You need more information....

Like what? I'm out of ideas....

-j


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