"Harry Krause" wrote in message
...
I had to call the telco today to check on something and, after waiting the
usual period and being barraged by the usual voicemail options, I finally
got a live person (well, semi-live), who could help me ONLY if I could
supply her with either a 12-digit account number OR the amount due on my
last phone bill.

Say what?

Everyone is supposed to know their telco account number, she said.

Say what?

Idiots. We've been taken over by idiots.

Here, the phone company asks "Are you authorized to make changes for this
phone number?" That's it. No password, no nothing. What am I gonna tell
them? No, I'm not authorized, so let's sign me up for triple super voice
mail? :-)