Exactly. Quality is not defined by the standard. So, if they decide that
quality = 500 problems per 1000, that's ok as far as the ISO standard is
concerned.

--
"j" ganz @@
www.sailnow.com

"Bjarke Christensen" (nej, det skal selvfølgelig
være med K da jeg er dansker) wrote in message
. dk...
But it's the whole idea. It is not defined. The idea is that companies
should decide for them self what to deliver to customers. Tell the
customers and deliver as promissed.

I don't know how to put it in correct english, but freely translated from
my native language, ISO9K/quality is about "Say what you do and do what
you say". Thats it.

Bjarke




"Capt. JG" wrote in message
...
"MJ" wrote in message
snip

I'm willing to listen... please show me where there are defined standards
for the actual quality of an item in 9000:2000.

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"j" ganz @@
www.sailnow.com