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My dad has been trying to talk to someone at Dell computers about an error
they made, and all he keeps reaching are ex-7-11 employees. I figure that the latest trend of using foreign speaking people in customer support won't last long once the customer satisfaction polling data comes in. "Coff" wrote in message om... " Sorry libs, the sky certainly ain't a fallin'. Everyone's greater concern is that this represents another example of increasing productivity NOT being returned to Middle America in the form higher wages or growing job quality and quantity. I don't usually contribute to off-topic political posts, but I am becoming increasingly worried about the future of jobs in this nation. USA TODAY, this week, had a section on the mass export of jobs to India that are traditionally professional jobs, such as IT, Claims Adjusting, Customer Service, Banking, ETC. Many Fortune 500 companies now have call centers in India to handle customer service. Indian workers assume American names such as "Jennnifer Smith" as a pseudonym at work and converse daily with thousands of Americans. COmmunication costs have dropped, so all this can be moved offshore. The manufacturing sector continues to die a little more each time we go through this. I think we are coming to a crossroad where jobs worth having will not be in this nation. Temping, low wages, and no job security are not going to get mortgages, pay children's college tuition, and run this economy. Our entire economy right now is built on second mortgages digging Americans "out of debt". People have now instituionalized their consumer debt as 15-30 year first or second mortgages. The result is little discretionary income as those individuals turn around and add new credit card debt to maintian thier lifestyle. I honestly fear there will be large new consumer debt, no new way to spread it out to make it more manageable, and folks are going to find themselves moving into their 50's & 60's with large debts, and no where to turn. We have been threatened to raise productivity (with no reward for doing so), taught to fear for our jobs, keep our heads down, and don't expect anything more than the privilage of keeping our job for one more month. The current administration must either address the issue, or admit to our children that "every child will be left behind" unless they are well-connected as they are the first generation that will achieve less than their parents (as a whole). I see no sacrifice or challenges to the upper incomes in this nation, but we are gutting the middle class, stomping on the working class, and not being told the truth. I listened carefully to the President's address on the lawn of the White House before he went on vacation. Constant questions about jobs resulted in vague, contentless, babbble about "savings accounts" for job seekers, needing to invest in high tech training, etc. As I said earlier, we are shipping these jobs overseas. I supported President Bush, but I'm quickly losing faith in him. I watch the justification for war evaporate, more manufacturing jobs, and now professional jobs, go overseas, aging men try to fulfil dreams of glory that were applicable to the 1970's, and a significant shift of tax policy and wealth shift to the upper class. This administration is attempting to do away with defined pension plans to "assist business" with the burdens they bear, etc. etc. I have actually heard my 15 year old son remark about hoping to have what mom and dad have when he is our age. That would be a 16 year old Carver, a 13 year old and a 3 year car in the garage, and two kids in braces at $5K per mouth. Will he do it? Thanks for lending me your ear. I have no desire to flame or argue, and won't reply to any responses. I'm just concerned, that's all. Regards, Coff |