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#1
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20 hour maintenance - joke?
"werlax" wrote in message om... I just got the boat back from it's 20 hour maintenance that the dealer suggested I take in to them to ensure it's done properly. Stupidly, I didn't ask enough questions at the time. It seems to me that all they did was change the crankcase oil and gear lube and then, according to the service guy, checked the trailer, gauges, etc. Everything apart from changes those two fluids seems to have been a visual inspection. For under $20 in parts and over $170 in labor, it seems to be a huge scam. I could have easily changed those fluids myself. Next time I'll know better. Next step... winterizing. Who should do it? Thanks! As Peggie said in another post, it's worth it for a couple of reasons - the main one is if they miss something, it's their fault. Just keep the paperwork available. I have personal experience with this - the local dealership lost his boat/engine dealership after I finished with him about five years ago - everything was documented and when he refused to fix the problem, I went the manufacturer who fell all over themselves to get the problems (original and resulting) fixed. Having said that, $170 in labor seems a little high for that kind of service. How many hours did they charge you for? It shouldn't have taken a trained mechanic more than an hour for that and $170 seems way high. I'd go back to the Service Manager and make him explain, step-by-step, how long it took to do each of the things listed on the repair order. Guarantee you, the service time will be adjusted in your favor. Mention something like, "I spoke to the (your state) AG's Consumer Affairs division and they said to ask you to explain......" As to winterizing, have the dealer do it, but get a firm price for it ahead of time with a detailed list of what is going to be done or what you want done. I don't know what kind of boat you have, but my FICHT, new plugs, filters, gearcase and fogging with Sta-bil for a 60 gallon tank in the Ranger cost me under $200. The Mercs I haven't had done yet, but I should expect about double that. I live in Connecticut if that helps you any. Later, Tom |
#2
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20 hour maintenance - joke?
With labor rates running $70-85/hr (depending on where you live), $170
doesn't sound unreasonable...that's less than 3 hours. Peggie ---------- Peggie Hall Specializing in marine sanitation since 1987 Author "Get Rid of Boat Odors - A Guide To Marine Sanitation Systems and Other Sources of Aggravation and Odor" http://www.seaworthy.com/html/get_ri...oat_odors.html Rural Knight wrote: "werlax" wrote in message om... I just got the boat back from it's 20 hour maintenance that the dealer suggested I take in to them to ensure it's done properly. Stupidly, I didn't ask enough questions at the time. It seems to me that all they did was change the crankcase oil and gear lube and then, according to the service guy, checked the trailer, gauges, etc. Everything apart from changes those two fluids seems to have been a visual inspection. For under $20 in parts and over $170 in labor, it seems to be a huge scam. I could have easily changed those fluids myself. Next time I'll know better. Next step... winterizing. Who should do it? Thanks! As Peggie said in another post, it's worth it for a couple of reasons - the main one is if they miss something, it's their fault. Just keep the paperwork available. I have personal experience with this - the local dealership lost his boat/engine dealership after I finished with him about five years ago - everything was documented and when he refused to fix the problem, I went the manufacturer who fell all over themselves to get the problems (original and resulting) fixed. Having said that, $170 in labor seems a little high for that kind of service. How many hours did they charge you for? It shouldn't have taken a trained mechanic more than an hour for that and $170 seems way high. I'd go back to the Service Manager and make him explain, step-by-step, how long it took to do each of the things listed on the repair order. Guarantee you, the service time will be adjusted in your favor. Mention something like, "I spoke to the (your state) AG's Consumer Affairs division and they said to ask you to explain......" As to winterizing, have the dealer do it, but get a firm price for it ahead of time with a detailed list of what is going to be done or what you want done. I don't know what kind of boat you have, but my FICHT, new plugs, filters, gearcase and fogging with Sta-bil for a 60 gallon tank in the Ranger cost me under $200. The Mercs I haven't had done yet, but I should expect about double that. I live in Connecticut if that helps you any. Later, Tom |
#3
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20 hour maintenance - joke?
Does to me - but then I'm cheap. ;)
Later, Tom "Peggie Hall" wrote in message ... With labor rates running $70-85/hr (depending on where you live), $170 doesn't sound unreasonable...that's less than 3 hours. Peggie ---------- Peggie Hall Specializing in marine sanitation since 1987 Author "Get Rid of Boat Odors - A Guide To Marine Sanitation Systems and Other Sources of Aggravation and Odor" http://www.seaworthy.com/html/get_ri...oat_odors.html Rural Knight wrote: "werlax" wrote in message om... I just got the boat back from it's 20 hour maintenance that the dealer suggested I take in to them to ensure it's done properly. Stupidly, I didn't ask enough questions at the time. It seems to me that all they did was change the crankcase oil and gear lube and then, according to the service guy, checked the trailer, gauges, etc. Everything apart from changes those two fluids seems to have been a visual inspection. For under $20 in parts and over $170 in labor, it seems to be a huge scam. I could have easily changed those fluids myself. Next time I'll know better. Next step... winterizing. Who should do it? Thanks! As Peggie said in another post, it's worth it for a couple of reasons - the main one is if they miss something, it's their fault. Just keep the paperwork available. I have personal experience with this - the local dealership lost his boat/engine dealership after I finished with him about five years ago - everything was documented and when he refused to fix the problem, I went the manufacturer who fell all over themselves to get the problems (original and resulting) fixed. Having said that, $170 in labor seems a little high for that kind of service. How many hours did they charge you for? It shouldn't have taken a trained mechanic more than an hour for that and $170 seems way high. I'd go back to the Service Manager and make him explain, step-by-step, how long it took to do each of the things listed on the repair order. Guarantee you, the service time will be adjusted in your favor. Mention something like, "I spoke to the (your state) AG's Consumer Affairs division and they said to ask you to explain......" As to winterizing, have the dealer do it, but get a firm price for it ahead of time with a detailed list of what is going to be done or what you want done. I don't know what kind of boat you have, but my FICHT, new plugs, filters, gearcase and fogging with Sta-bil for a 60 gallon tank in the Ranger cost me under $200. The Mercs I haven't had done yet, but I should expect about double that. I live in Connecticut if that helps you any. Later, Tom |
#4
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20 hour maintenance - joke?
If you did the service yourself, would you of known when something didn't
look right or needed an adjustment. As for the winter thing, I'm you will do just fine doing it yourself especially if you have many under you belt. "Rural Knight" wrote in message ink.net... Does to me - but then I'm cheap. ;) Later, Tom "Peggie Hall" wrote in message ... With labor rates running $70-85/hr (depending on where you live), $170 doesn't sound unreasonable...that's less than 3 hours. Peggie ---------- Peggie Hall Specializing in marine sanitation since 1987 Author "Get Rid of Boat Odors - A Guide To Marine Sanitation Systems and Other Sources of Aggravation and Odor" http://www.seaworthy.com/html/get_ri...oat_odors.html Rural Knight wrote: "werlax" wrote in message om... I just got the boat back from it's 20 hour maintenance that the dealer suggested I take in to them to ensure it's done properly. Stupidly, I didn't ask enough questions at the time. It seems to me that all they did was change the crankcase oil and gear lube and then, according to the service guy, checked the trailer, gauges, etc. Everything apart from changes those two fluids seems to have been a visual inspection. For under $20 in parts and over $170 in labor, it seems to be a huge scam. I could have easily changed those fluids myself. Next time I'll know better. Next step... winterizing. Who should do it? Thanks! As Peggie said in another post, it's worth it for a couple of reasons - the main one is if they miss something, it's their fault. Just keep the paperwork available. I have personal experience with this - the local dealership lost his boat/engine dealership after I finished with him about five years ago - everything was documented and when he refused to fix the problem, I went the manufacturer who fell all over themselves to get the problems (original and resulting) fixed. Having said that, $170 in labor seems a little high for that kind of service. How many hours did they charge you for? It shouldn't have taken a trained mechanic more than an hour for that and $170 seems way high. I'd go back to the Service Manager and make him explain, step-by-step, how long it took to do each of the things listed on the repair order. Guarantee you, the service time will be adjusted in your favor. Mention something like, "I spoke to the (your state) AG's Consumer Affairs division and they said to ask you to explain......" As to winterizing, have the dealer do it, but get a firm price for it ahead of time with a detailed list of what is going to be done or what you want done. I don't know what kind of boat you have, but my FICHT, new plugs, filters, gearcase and fogging with Sta-bil for a 60 gallon tank in the Ranger cost me under $200. The Mercs I haven't had done yet, but I should expect about double that. I live in Connecticut if that helps you any. Later, Tom |
#5
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20 hour maintenance - joke?
PS, you'll find that anyone who supports the dealer doing this is either a.
RICH or b. in the business. -- Steve ======================= Remove the not dot from my address to abuse my email box "werlax" wrote in message om... I just got the boat back from it's 20 hour maintenance that the dealer suggested I take in to them to ensure it's done properly. Stupidly, I didn't ask enough questions at the time. It seems to me that all they did was change the crankcase oil and gear lube and then, according to the service guy, checked the trailer, gauges, etc. Everything apart from changes those two fluids seems to have been a visual inspection. For under $20 in parts and over $170 in labor, it seems to be a huge scam. I could have easily changed those fluids myself. Next time I'll know better. Next step... winterizing. Who should do it? Thanks! |
#6
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20 hour maintenance - joke?
What's winterizing?
werlax wrote: I just got the boat back from it's 20 hour maintenance that the dealer suggested I take in to them to ensure it's done properly. Stupidly, I didn't ask enough questions at the time. It seems to me that all they did was change the crankcase oil and gear lube and then, according to the service guy, checked the trailer, gauges, etc. Everything apart from changes those two fluids seems to have been a visual inspection. For under $20 in parts and over $170 in labor, it seems to be a huge scam. I could have easily changed those fluids myself. Next time I'll know better. Next step... winterizing. Who should do it? Thanks! |
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